UC management & monitoring tools News
September 08, 2017
In UC news, Intermedia gains web conferencing and webinar technology with its AnyMeeting acquisition, while VOSS adds features to its UC analytics service.
August 25, 2017
Large enterprises still favor on-premises services over cloud-based UC, according to a recent study. Meanwhile, Vyopta launches a UCC monitoring service to optimize the user experience.
July 14, 2017
Microsoft partnerships highlighted new products and services at its Inspire conference. Several partner companies had a keen focus on improving Skype for Business capabilities.
March 15, 2017
The latest Google Hangouts apps are a competitive team collaboration offering from a vendor with a spotty track record in enterprise technology.
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The rise of mobility and new application delivery methods have made it necessary for IT departments to take a more proactive approach to monitoring. End-user monitoring tools now take advantage of machine learning and analytics to provide IT with better insights. In this month's cover story, editor in chief Colin Steele dives into the challenges of today's EUC monitoring and how end-user monitoring tools are evolving to come to IT's aid.
Plus, expert columns this month focus on the need for better web browser security and metrics to help determine mobile app success. Jack Madden's Deep Dive explains how telecom expense management software can help IT uncover mobile cost savings. The App Spotlight shines on Microsoft's Windows 10 browser, Edge, and IT pros sound off on their biggest concerns around artificial intelligence.Continue Reading
While Cisco IP phones are not directly compatible with Microsoft Lync Server, there are ways to make them compatible. Lync guru Richard Luckett explains. Continue Reading
From network infrastructure to UC strategies, learn how to make your enterprise unified communications deployment successful. Continue Reading
Evaluate UC management & monitoring tools Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
Communications platform as a service, or CPaaS, can fortify business processes. But IT leaders need to educate internal developers on the availability of these emerging tools. Continue Reading
Organizations shouldn't just pick any UC management provider for their UC deployment. Learn the management requirements organizations should use to evaluate potential providers. Continue Reading
Management should not be an afterthought when planning a UC deployment. Learn why UC management can help organizations overcome UC's complexity to reap its benefits. Continue Reading
Manage UC management & monitoring tools
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Multivendor and hybrid UC are creating complex management challenges for enterprises. Learn how UC performance management provides enterprises with the tools they need. Continue Reading
While VoIP services are growing in popularity, issues with reliability and quality of calls remain. Learn what organizations can do to maintain and improve VoIP quality of service. Continue Reading
With all the new unified communications (UC) applications and services on the market, enterprise IT has to make sure they don't crash the network. UC applications such as voice and video tax network performance. These demanding traffic streams test bandwidth limitations; UC management is critical for keeping networks running smoothly.
Fortunately, technological allies in the form of software-defined networking (SDN) can help UC. SDN allows a network to adapt in real time to changing application and user needs. SDN automates the configuration of certain devices, like switches and routers.
Another ally to aid UC management today is quality of service (QoS). With QoS enabled in the network, VoIP packets retain top priority and keep traveling without significant delay through the network.
UC applications may be taxing on the network, but they're also vital for communication inside and outside the enterprise. In this handbook, we explore some of the key ways network engineers can manage UC traffic flows and satisfy end-user demands.
This handbook looks at how video, VoIP and collaboration apps affect network performance and how IT pros can best manage UC now.Continue Reading
Problem Solve UC management & monitoring tools Issues
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Multi-vendor UC is still a struggle for many enterprises. UC federation products claim to fill the gap, so why haven't they taken off? Continue Reading
The capabilities of enterprise session border controllers will pit the edge devices against service provider, UC management and mobile markets. Continue Reading
When evaluating session border controller vendors, you should look for qualities that can differentiate certain SBC vendors from the others. Continue Reading