Amazon Web Services (AWS)

This glossary contains definitions related to developing, deploying or selling applications and services on the Amazon Web Services (AWS) platform. Some definitions explain the meaning of words used in the deployment of private and hybrid clouds. Other definitions are related to the software tools and strategies that IT departments use when partnering with Amazon and using AWS as a primary or secondary IT infrastructure.

Networking

network service provider (NSP)
A network service provider (NSP) is a company that owns, operates and sells access to internet backbone infrastructure and ...
unshielded twisted pair (UTP)
Unshielded twisted pair (UTP) is a ubiquitous type of copper cabling used in telephone wiring and local area networks (LANs).
Multiprotocol Label Switching (MPLS)
Multiprotocol Label Switching (MPLS) is a switching mechanism used in wide area networks (WANs).

Security

PCI DSS 12 requirements
The PCI DSS 12 requirements are a set of security controls businesses must implement to protect credit card data and comply with ...
cardholder data (CD)
Cardholder data (CD) is any personally identifiable information (PII) associated with a person who has a credit or debit card.
authentication factor
An authentication factor is a category of credential that is intended to verify, sometimes in combination with other factors, ...

CIO

systems thinking
Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how...
crowdsourcing
Crowdsourcing is the practice of turning to a body of people to obtain needed knowledge, goods or services.
synthetic data
Synthetic data is information that's artificially manufactured rather than generated by real-world events.

HRSoftware

employee engagement
Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work.
talent pool
A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.
diversity, equity and inclusion (DEI)
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

Customer Experience

needs assessment
A needs assessment is a systematic process that examines what criteria must be met in order to reach a desired outcome.
customer touchpoint
A customer touchpoint is any direct or indirect contact a customer has with a brand.
customer service charter
A customer service charter is a document that outlines how an organization promises to work with its customers along with ...

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