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Disaster recovery

This WhatIs.com glossary contains terms related to disaster recovery and business continuity.

  • virtual machine replication - Virtual machine replication is a process used by information technology (IT) professionals to create backup versions of virtual machines (VMs) The backup can be kept and used to restore the machine in the event that its data is corrupted or lost.
Networking
Security
  • PCI DSS 12 requirements

    The PCI DSS 12 requirements are a set of security controls businesses must implement to protect credit card data and comply with ...

  • cardholder data (CD)

    Cardholder data (CD) is any personally identifiable information (PII) associated with a person who has a credit or debit card.

  • authentication factor

    An authentication factor is a category of credential that is intended to verify, sometimes in combination with other factors, ...

CIO
  • systems thinking

    Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how...

  • corporate social responsibility (CSR)

    Corporate social responsibility (CSR) is a strategy undertaken by companies to not just grow profits, but also to take an active ...

  • knowledge-based systems (KBSes)

    Knowledge-based systems (KBSes) are computer programs that use a centralized repository of data known as a knowledge base to ...

HRSoftware
  • employee engagement

    Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work.

  • talent pool

    A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.

  • diversity, equity and inclusion (DEI)

    Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

Customer Experience
  • needs assessment

    A needs assessment is a systematic process that examines what criteria must be met in order to reach a desired outcome.

  • customer touchpoint

    A customer touchpoint is any direct or indirect contact a customer has with a brand.

  • customer service charter

    A customer service charter is a document that outlines how an organization promises to work with its customers along with ...

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