Disaster recovery

This WhatIs.com glossary contains terms related to disaster recovery and business continuity.

What is BCDR? Business continuity and disaster recovery guide - Business continuity (BC) and disaster recovery (DR) are closely related practices that support an organization's ability to remain operational after an adverse event.
What is data protection and why is it important? - Data protection is the process of safeguarding important information from corruption, compromise or loss.
What is incident response? Plans, teams and tools - Incident response is an organized, strategic approach to detecting and managing cyber attacks in ways that minimize damage, recovery time and total costs.
What is the CIA triad (confidentiality, integrity and availability)? - Confidentiality, integrity and availability, also known as the CIA triad, is a model designed to guide policies for information security within an organization.

Networking

network service provider (NSP)
A network service provider (NSP) is a company that owns, operates and sells access to internet backbone infrastructure and ...
unshielded twisted pair (UTP)
Unshielded twisted pair (UTP) is a ubiquitous type of copper cabling used in telephone wiring and local area networks (LANs).
Multiprotocol Label Switching (MPLS)
Multiprotocol Label Switching (MPLS) is a switching mechanism used in wide area networks (WANs).

Security

cardholder data (CD)
Cardholder data (CD) is any personally identifiable information (PII) associated with a person who has a credit or debit card.
PCI DSS merchant levels
Payment Card Industry Data Security Standard (PCI DSS) merchant levels rank merchants based on their number of transactions per ...
authentication factor
An authentication factor is a category of credential that is intended to verify, sometimes in combination with other factors, ...

CIO

knowledge-based systems (KBSes)
Knowledge-based systems (KBSes) are computer programs that use a centralized repository of data known as a knowledge base to ...
Sarbanes-Oxley Act
The Sarbanes-Oxley Act of 2002 is a federal law that established sweeping auditing and financial regulations for public companies.
project charter
A project charter is a formal short document that states a project exists and provides project managers with written authority to...

HRSoftware

employee engagement
Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work.
talent pool
A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.
diversity, equity and inclusion (DEI)
Diversity, equity and inclusion is a term used to describe policies and programs that promote the representation and ...

Customer Experience

customer touchpoint
A customer touchpoint is any direct or indirect contact a customer has with a brand.
customer service charter
A customer service charter is a document that outlines how an organization promises to work with its customers along with ...
sales development representative (SDR)
A sales development representative (SDR) is an individual who focuses on prospecting, moving and qualifying leads through the ...

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