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Email and messaging

Terms related to email and messaging, including definitions about instant messenger and words and phrases about email servers, storage, spam and mobile access.

  • vishing (voice or VoIP phishing) - Vishing (voice or VoIP phishing) is a type of cyber attack that uses voice and telephony technologies to trick targeted individuals into revealing sensitive data to unauthorized entities.
Networking
Security
CIO
HRSoftware
  • talent pipeline

    A talent pipeline is a pool of candidates who are ready to fill a position.

  • recruitment process outsourcing (RPO)

    Recruitment process outsourcing (RPO) is when an employer turns the responsibility of finding potential job candidates over to a ...

  • human resources (HR) generalist

    A human resources generalist is an HR professional who handles the daily responsibilities of talent management, employee ...

Customer Experience
  • churn rate

    Churn rate is a measure of the number of customers or employees who leave a company during a given period.

  • marketing campaign management

    Marketing campaign management is the planning, executing, tracking and analysis of direct marketing campaigns.

  • sales-qualified lead (SQL)

    A sales-qualified lead (SQL) is a prospective customer that has been researched and vetted -- first by an organization's ...

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