Browse Definitions :

Email and messaging

Terms related to email and messaging, including definitions about instant messenger and words and phrases about email servers, storage, spam and mobile access.

  • social computing - Social computing is the collaborative and interactive nature of online behavior.
  • social CRM - Social CRM, or social relationship management, is customer relationship management and engagement fostered by communication with customers through social networking sites, such as Twitter and Facebook.
  • spam confidence level (SCL) - Spam confidence level (SCL) is a numerical value indicating the likelihood that an incoming email message is spam.
  • spam filter - A spam filter is a program used to detect unsolicited, unwanted and virus-infected emails and prevent those messages from getting to a user's inbox.
  • spam trap - A spam trap is an email address that is used to identify and monitor spam email.
  • spambot - A spambot is a program designed to collect, or harvest, e-mail addresses from the Internet in order to build mailing lists for sending unsolicited e-mail, also known as spam.
SMA - SOC
SPE - STA
Back to Top
SearchNetworking
  • virtual network functions (VNFs)

    Virtual network functions (VNFs) are virtualized tasks formerly carried out by proprietary, dedicated hardware.

  • network functions virtualization (NFV)

    Network functions virtualization (NFV) is a network architecture model designed to virtualize network services that have ...

  • overlay network

    An overlay network is a virtual or logical network that is created on top of an existing physical network.

SearchSecurity
  • X.509 certificate

    An X.509 certificate is a digital certificate that uses the widely accepted international X.509 public key infrastructure (PKI) ...

  • directory traversal

    Directory traversal is a type of HTTP exploit in which a hacker uses the software on a web server to access data in a directory ...

  • malware

    Malware, or malicious software, is any program or file that is intentionally harmful to a computer, network or server.

SearchCIO
  • data latency

    Data latency is the time it takes for data packets to be stored or retrieved. In business intelligence (BI), data latency is how ...

  • chief data officer (CDO)

    A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data...

  • information technology (IT) director

    An information technology (IT) director is the person in charge of technology within an organization. IT directors manage ...

SearchHRSoftware
SearchCustomerExperience
  • implementation

    Implementation is the execution or practice of a plan, a method or any design, idea, model, specification, standard or policy for...

  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

  • customer intelligence (CI)

    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

Close