Browse Definitions :

Microsoft - Windows

This glossary contains terms related to Microsoft software for operating systems, e-mail, collaboration, backup and recovery, server hardware, storage management, infrastructure security and server virtualization.

  • Exchange Online - Exchange Online is the hosted version of Microsoft's Exchange Server messaging platform that organizations can obtain as a stand-alone service or via an Office 365 subscription.
  • Exchange staged migration - The staged Exchange migration process transfers data and mailboxes from one Exchange server to another, either on-premises or in the cloud.
  • Exchange transaction log - In Microsoft Exchange, a transaction log is a file that contains a record of the changes that were made to an Exchange database.
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SearchNetworking
  • virtual network functions (VNFs)

    Virtual network functions (VNFs) are virtualized tasks formerly carried out by proprietary, dedicated hardware.

  • network functions virtualization (NFV)

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SearchSecurity
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SearchCustomerExperience
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  • first call resolution (FCR)

    First call resolution (FCR) is when customer service agents properly address a customer's needs the first time they call.

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    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

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