Salesforce

A network service provider (NSP) is a company that owns, operates and sells access to internet backbone infrastructure and ...

Unshielded twisted pair (UTP) is a ubiquitous type of copper cabling used in telephone wiring and local area networks (LANs).

The PCI DSS 12 requirements are a set of security controls businesses must implement to protect credit card data and comply with ...

Cardholder data (CD) is any personally identifiable information (PII) associated with a person who has a credit or debit card.

Systems thinking is a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how...

Corporate social responsibility (CSR) is a strategy undertaken by companies to not just grow profits, but also to take an active ...

Employee engagement is the emotional and professional connection an employee feels toward their organization, colleagues and work.

A talent pool is a database of job candidates who have the potential to meet an organization's immediate and long-term needs.

A customer touchpoint is any direct or indirect contact a customer has with a brand.

A customer service charter is a document that outlines how an organization promises to work with its customers along with ...