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Agents on the desktop: Claude Cowork and its equivalents
Desktop agents offer possibilities to improve almost every business, but users must understand the benefits and drawbacks of ...
How payroll giant ADP practices AI governance and human oversight
The governance approach focuses on key principles of transparency, explainability, risk management, privacy and security.
DeepSeek makes DeepInfer open source to cut AI costs
With the move, the Chinese AI vendor is looking to gain an advantage in the open source market, while addressing enterprise ...

Cybersecurity

PHP2Shell: 22M exposed servers at risk as emergency patches released
AI gave defenders a head start, but PHP2Shell has sparked a chaotic race against automated exploits across 22 million vulnerable ...
How to conduct a cyber-resilience assessment
Regularly reviewing cybersecurity plans and procedures helps organizations prepare for cyberattacks. This checklist outlines key ...
AI will drive up credit cost of weak cyberdefenses, says Moody's
As Moody's links poor cyber resilience directly to higher capital costs, CISOs gain a powerful financial metric to convince ...

AgentSpot a means for ThoughtSpot users to build and share AI
With business decisions often a collaborative process but AI tools frequently used in isolation, the vendor's new workspace ...
Q&A: Why successful backups don't guarantee recovery
Organizations often find recovery gaps only after an outage. Dependency management and realistic testing help determine whether ...
Couchbase's new features target cost, complexity of deploying agents
New capabilities in the vendor's AI Data Plane include native integration with Amazon Bedrock and converting unstructured data to...

Customer journey mapping tools: What they do and how to choose one
Customers are more diverse and demanding than ever. Enterprises need sophisticated mapping tools to help them determine how to ...
CX personalization: Why it's important and how to deliver it
The more personalized the message, the better chance a brand has to increase loyalty and build customer retention. But beware of ...
Omnissa One 2026: What stood out for the agentic end-user era
Highlights from Omnissa's annual event included a hosted MCP server, an AI governance tool, a virtual desktop agent, the Cloud PC...

IT Strategy

Gartner unveils top technology trends at Gartner IT Symposium
Gartner unveils its top 10 strategic technology trends for 2027, including large quantitative models, AI agent identity and ...
Reality complicates CIOs' big AI observability plans
What happens when an AI agent does something nobody intended? New Omdia research puts CIOs' observability plans under the ...
Salesforce bets $5.66B on Braze to sharpen Marketing Cloud
Salesforce wants Braze's real-time engagement tech to strengthen Marketing Cloud. Analysts see the logic, but integration and ...

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