News
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17 Jun 2026 / Data Integration
AWS latest to introduce context layer for agentic AI
With context key to agents performing in production, the tech giant's latest new features aim to feed cutting-edge tools the situational awareness they require.
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17 Jun 2026 / Data Integration
Databricks intros new Genie, data management tools to aid AI
Features address context for agents, readying data for AI, cost control, security and flexibility to help users overcome problems that prevent pilots from reaching production.
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16 Jun 2026 / Customer Service & Contact Center
Salesforce plans to acquire Fin agentic customer service AI
Irish CX tech company Fin, long known as Intercom until a rebrand last month, promises to jump-start Salesforce's agentic customer service business.
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16 Jun 2026 / Infrastructure
HPE drives forward with AI networking push
HPE brings networking into focus for enterprises at Discover 2026, rolling out switching advancements, AI-powered remediation and AI assistant support.
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16 Jun 2026 / IT Systems Management
Datadog shops: AI incident management needs platform engineers
AI-driven incident management will only be as good as the human-designed platforms they run on, according to conference presenters at Datadog DASH.
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16 Jun 2026 / Applications of AI
MIT study warns of major AI risk. Is governance keeping up?
AI experts warn of catastrophic AI risks, but governance lags, with security concerns driving policy while broader risks aren't being fully addressed.
Technology Insights
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16 Jun 2026 / Products & Vendors
ERP implementation teams: Roles, responsibilities, structure
Assembling an ERP project team is challenging because implementations affect many departments. Review the key roles and duties every project should include.
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16 Jun 2026 / Planning and Management
SLAs for disaster recovery: Free template and guide
Download our free template to create a service-level agreement with the performance and response time requirements that disaster recovery plans demand.
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16 Jun 2026 / Administration & Management
ERP contracts: What you need to consider before negotiating
Negotiating an ERP contract requires coordination across legal, IT, finance and business teams. Learn what to review before signing or renewing.
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16 Jun 2026 / Products & Vendors
The ERP HR module: Key features explained
ERP systems often include an integrated HR or HCM module. Learn what it does, how it supports employee lifecycle processes and how it compares with standalone HR suites.
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