Enterprise applications of AI
A large percentage of enterprises have already implemented some type of artificial intelligence software to improve their business, be it chatbots for customer service or machine learning for predictive analytics. Find information about those enterprise AI applications and many more emerging uses of AI.
Top Stories
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Tip
31 Oct 2025
Low-code/no-code tools simplify AI customization for engineers
Low-code/no-code AI platforms bridge the gap between AI coding demand and developer availability. They speed development, cut costs and let nontechnical users build AI apps. Continue Reading
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Feature
31 Oct 2025
10 real-life examples of AI in the agriculture industry
From crop monitoring to autonomous machinery, AI is changing the agriculture industry. Hear from farm owners and domain experts on what use cases are having an effect in 2025. Continue Reading
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Feature
28 Oct 2025
3 enterprise AI horror stories for CISOs from 2025
In a race to adopt innovative technology, organizations across the globe made mistakes in enterprise AI deployment. What lessons can you learn from this year's AI horror stories? Continue Reading
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Definition
28 Oct 2025
What is natural language processing (NLP)?
Natural language processing (NLP) is the ability of a computer program to understand human language as it's spoken and written -- referred to as natural language. Continue Reading
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Definition
28 Oct 2025
Agentic AI explained: Key concepts and enterprise use cases
Agentic AI refers to artificial intelligence systems that are capable of autonomous action and decision-making. Continue Reading
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Podcast
20 Oct 2025
How AI-driven digital ecosystems can improve sustainability
In this podcast, Schneider Electric CDO Peter Weckesser says integrating AI, IoT sensors and digital twins can improve energy efficiency to curb global warming. Continue Reading
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News
16 Oct 2025
Oracle shifts focus of Fusion Cloud Applications to AI agents
Oracle Cloud Infrastructure and AI-enriched versions of the flagship database also saw major improvements as Oracle strengthened its claim to be the only full-stack AI provider. Continue Reading
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Definition
15 Oct 2025
What are virtual agents and how are they being used?
A virtual agent is an AI-powered software application or service that interacts with humans or other digital systems in a human-like manner, most often using natural language. Continue Reading
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Opinion
11 Oct 2025
Low-code tool n8n bridges gap between AI models and business
Many organizations struggle to realize AI projects. N8n aims to bridge the gap between AI engineers and business users, empowering non-technical staff to build AI workflows. Continue Reading
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Tip
09 Oct 2025
Agentic AI architecture: An enterprise guide
Agentic architectures can work independently to automate and orchestrate complex tasks in manufacturing, retail operations and supply chains but they present several challenges. Continue Reading
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News
08 Oct 2025
SAP pitches role-based Joule assistants as ERP work partners
New AI-driven applications for supply chain, procurement and CX also shared the spotlight as SAP strives to portray its broad portfolio as a fully integrated SaaS suite. Continue Reading
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Podcast
06 Oct 2025
Is AI-powered search the new corporate learning powerhouse?
In this podcast, analyst Josh Bersin says employees' intuitive use of AI search tools to find answers and learn on the fly is forcing corporate L&D programs to evolve yet again. Continue Reading
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Tip
03 Oct 2025
What is AI agent memory? Types, tradeoffs and implementation
AI agents with short- and long-term memory leapfrog simple task-oriented assignments into areas of autonomy, pattern recognition, personalization and strategic business planning. Continue Reading
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Opinion
03 Oct 2025
AI agents are accelerators, not developer replacements
The central challenge with integrating AI into application development isn't its capacity to assist, but rather the extent to which we can confidently delegate control. Continue Reading
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Tip
02 Oct 2025
How effective is your AI agent? 9 benchmarks to consider
AI agents are the next step in AI's evolution. They promise advanced automation capabilities but pose significant risk. Benchmarks can help organizations minimize that risk. Continue Reading
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Feature
02 Oct 2025
Case study: GenAI saves time for Landing Point's recruiters
Executive search firm Landing Point uses GenAI to format resumes and job postings. The project saves every recruiter four hours per week -- all while ensuring data security. Continue Reading
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Feature
29 Sep 2025
Snowflake's AI capabilities fueling music data specialist
Luminate, which provides the data for Billboard's music charts and informs other entertainment industry clients, is developing agents using the data platform vendor's tools. Continue Reading
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Tip
26 Sep 2025
Agentic AI ushers in a new era of network management
Agentic AI will redefine network management. But IT execs have to understand the technology's benefits -- and its drawbacks. Continue Reading
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Feature
26 Sep 2025
11 real-world agentic AI examples and use cases
AI that doesn't just follow instructions but figures out how to get things done -- that's the promise of agentic AI, an emerging approach that's already changing some sectors. Continue Reading
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News
25 Sep 2025
Databricks partners with OpenAI to boost AI development
GPT-5 is now the primary model for the data platform vendor's users. In addition, the partners will collaborate to improve model performance for real-world applications. Continue Reading
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News
24 Sep 2025
Incorta unveils features as part of new focus on AI
The vendor's new AI-focused features include a Model Context Protocol layer for developing agents and prebuilt agentic AI capabilities to assist with specific tasks. Continue Reading
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News
23 Sep 2025
New consortium to aid AI by standardizing semantic modeling
An open standard for defining data would simplify data integration and discovery to reduce one of the barriers preventing organizations from successfully developing AI tools. Continue Reading
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Podcast
22 Sep 2025
Can industry process models fix the agentic AI data problem?
In this podcast, MyWave CEO Geraldine McBride says agent-driven data orchestration, compliance guardrails and cross-platform operation can bridge the legacy and cloud ERP worlds. Continue Reading
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Definition
19 Sep 2025
What is artificial intelligence-radio access network (AI-RAN)?
An artificial intelligence-radio access network (AI-RAN) is an evolving technology that integrates AI into the conventional radio access networks (RANs) used to operate mobile networks and support network devices. Continue Reading
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Feature
18 Sep 2025
AI agent frameworks: A guide to evaluating agentic platforms
Navigate the agentic AI tool landscape and accelerate successful deployment with this comparison of AI agent frameworks, platforms and capabilities. Continue Reading
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Opinion
17 Sep 2025
IT leaders face data infrastructure gaps as AI workloads grow
While AI is no doubt vital to IT strategy, Enterprise Strategy Group research shows that implementation challenges persist when it comes to data and storage infrastructure. Continue Reading
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Definition
17 Sep 2025
What is edge AI?
Edge artificial intelligence (edge AI) is a paradigm for crafting AI workflows. Continue Reading
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News
16 Sep 2025
There are '50 shades of clean core' for SAP customers
In this Q&A, Michael Lemashov and Denis Malov of JDC Group discuss the strategies for SAP customers to achieve a clean core and introduce tech like AI into legacy systems. Continue Reading
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Feature
16 Sep 2025
Is SEO dead? How GenAI changed search
No, SEO is not dead. Despite the rise of AI search, SEO remains the biggest source of web traffic and can help brands appear in AI search. Continue Reading
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Definition
10 Sep 2025
What is ChatGPT Enterprise? Pricing, uses and features
ChatGPT Enterprise is OpenAI's premium version of its AI chatbot, ChatGPT. Continue Reading
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Infographic
09 Sep 2025
The history and evolution of CRM
Early CRM systems only stored basic contact information. Yet, they have evolved into complex AI platforms that automate various sales, marketing and customer service tasks. Continue Reading
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Definition
08 Sep 2025
What is autonomic computing?
Autonomic computing is a concept in computer science that refers to systems capable of managing themselves with minimal human intervention. Continue Reading
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Tip
04 Sep 2025
How to integrate GEO with an SEO strategy
Marketing teams can research conversational queries, add FAQ sections to content and use natural language to integrate GEO into an existing SEO strategy. Continue Reading
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Tip
03 Sep 2025
Guidelines for AI-driven legacy code modernization
AI will not be able to refurbish legacy systems at the push of a button. Still, with proper guidance and oversight, AI tools can speed up code modernization projects. Continue Reading
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Tip
03 Sep 2025
5 ways AI can boost cloud performance optimization efforts
AI-powered tools can improve cloud environments by predicting issues, optimizing resources and automating scaling, enabling administrators to enhance performance and cut expenses. Continue Reading
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News
02 Sep 2025
The implications of OpenAI's speech model gpt-realtime
While the new model is beneficial for the expressiveness of voices, it also shows how blurry the lines are between human and AI voices. Continue Reading
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Feature
28 Aug 2025
AI in sports: Agents and the future of analytics
Pragmatic advances such as improved data integration and streamlined information delivery will aid teams, as will transformative gains including agent-driven game strategies. Continue Reading
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Feature
27 Aug 2025
AI in sports: How modern tools are changing analytics
With recent technological advances making it easier to access and operationalize data, advanced analysis is now the norm for teams when evaluating players and plotting strategy. Continue Reading
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Tip
27 Aug 2025
Understanding the fundamentals of LLM observability
LLM observability involves specialized monitoring to enhance performance, debugging and cost management. Learn to use the five pillars of LLM observability to manage AI deployments. Continue Reading
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Feature
26 Aug 2025
AI in sports: A look back at the analytics pioneers
Where once baseball's Oakland A's gained a strategic edge by discovering undervalued statistics, teams across all sports are now using emerging technologies to inform decisions. Continue Reading
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Tip
26 Aug 2025
3 ways to use AI for cloud infrastructure management
Some of the most intensive infrastructure tasks include code generation, monitoring and compliance. Can AI automation improve how cloud admins approach infrastructure management? Continue Reading
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Podcast
26 Aug 2025
Black Girls Code CEO says Diversity in AI includes everyone
Cristina Mancini's journey shows that much still needs to be done to accelerate inclusion in technology. Continue Reading
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Feature
26 Aug 2025
Agentic AI compliance and regulation: What to know
Agentic AI's autonomous nature and its ability to access multiple data layers bring heightened risk. Learn how to ensure its deployment meets compliance standards. Continue Reading
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News
21 Aug 2025
Google AI Mode, DeepSeek-V3.1 deliver new agentic features
The cloud provider introduced ways for AI Mode to browse restaurants for reservations, while the Chinese AI vendor upgraded its V3 model. Continue Reading
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News
21 Aug 2025
IBM-NASA Surya open source AI model forecasts solar flares
The new AI model could improve readiness for surges in solar activities that affect communications systems such as GPS. It also affects space weather forecasts. Continue Reading
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Tip
19 Aug 2025
AI vs. machine learning vs. deep learning: Key differences
Artificial intelligence, machine learning and deep learning are terms often used interchangeably, but they aren't the same. Understand the differences and how each is used. Continue Reading
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News
18 Aug 2025
AI tackles customizations in SAP clean core migrations
New tools from Lemongrass and Kyndryl are designed to find custom code and figure out what to do with it when moving to a clean core in S/4HANA Cloud transition. Continue Reading
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News
14 Aug 2025
AI model provider Cohere raises $500M, valuation now $6.8B
The AI vendor rose to prominence during the same time period as OpenAI and Anthropic, but it seemed to have fallen behind. The new funding shows it still has a play in the AI market. Continue Reading
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News
14 Aug 2025
Alibaba unveils Accio Agent for global trade
The e-commerce giant's new agent targets tasks such as building a business plan and following through on it. Continue Reading
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Feature
14 Aug 2025
Vertical AI agents explained: The future of enterprise tech
The need for ever more AI expertise and performance has spawned vertical AI agents -- a new breed of autonomous agents purpose-built for specific industries. Learn how they work. Continue Reading
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Definition
13 Aug 2025
What is fuzzy logic?
Fuzzy logic is an approach to computing based on degrees of truth rather than the usual true or false -- 1 or 0 -- Boolean logic on which the modern computer is based. Continue Reading
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News
12 Aug 2025
Nvidia new world models power physical AI systems, apps
The hardware and software vendor's new world models target the development of robotic applications and reasoning in robots. Continue Reading
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Feature
12 Aug 2025
How to use generative AI for marketing
Organizations can use generative AI to write marketing content and analyze customer data quicker than a human. However, the tools require basic prompt engineering skills. Continue Reading
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Definition
08 Aug 2025
What is a computer-assisted coding system (CACS)?
A computer-assisted coding system (CACS) is software that analyzes healthcare documents and automatically produces appropriate medical codes, like the International Classification of Diseases, Ninth Revision, Clinical Modification (ICD-9-CM), ICD-10-CM and the American Medical Association's Current Procedural Terminology (CPT) for specific phrases and terms within the document. Continue Reading
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Feature
08 Aug 2025
AI and ERP: The digital labor evolution in manufacturing
Despite hype and growing pains, agentic AI finds a home in the enterprise with manufacturing process functionality. Continue Reading
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News
07 Aug 2025
OpenAI's GPT-5 is out: Where it shines, and where it doesn't
Experts say it's an incremental release but shows some strengths that might interest enterprises. Continue Reading
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News
05 Aug 2025
Google intros array of technical AI agents across its apps
The tech giant’s latest GenAI offerings arrive amid surging interest in agentic AI technology. Continue Reading
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News
05 Aug 2025
Belatedly, OpenAI releases 2 new open weight models
This is a highly anticipated release, as the vendor has received criticism for straying from its open background after GPT-2. Continue Reading
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Tip
05 Aug 2025
The top 10 RFP response software
As B2B organizations grow, the RFP response process can become too time-consuming for manual workflows. Top tools, such as Loopio and Responsive, can automate the process. Continue Reading
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News
04 Aug 2025
Thomson Reuters intros agentic AI Deep Research system
The AI platform uses the company's legal content and tools, such as Westlaw Advantage. Continue Reading
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Tip
01 Aug 2025
8 examples of ethical issues in software development
As software becomes entrenched in every aspect of the human experience, developers have an ethical responsibility to their customers. Learn how to approach this responsibility. Continue Reading
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Feature
28 Jul 2025
Ultimo adds digital labor to org chart, EAM system
The EAM vendor is building out a digital workforce at 'light speed' to become an AI-first business. It also wants to help customers move in a similar direction. Continue Reading
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Tip
24 Jul 2025
Digital literacy vs. digital fluency: Learn the differences
Business and IT leaders alike need their workers to develop digital capabilities. Here are some terms that can help convey that need. Continue Reading
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News
23 Jul 2025
Google advances Gemini with low-cost Flash-Lite 2.5
The cloud provider's model release targets businesses looking for performance, cost-effectiveness and precision. Continue Reading
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Feature
22 Jul 2025
GEO vs. SEO: What's the difference?
GEO can increase a brand's visibility in AI search, while SEO focuses on traditional search engines. Other differences include best practices and how they generate web traffic. Continue Reading
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News
18 Jul 2025
Data-driven AI: How AWS partners and customers operate
A key factor is driving how organizations like The Ocean Cleanup and Dine Brands apply AWS' technology to their applications and needs. Continue Reading
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News
17 Jul 2025
Google adds new features in Search as AI race intensifies
The tech giant added more GenAI features to AI Mode, and a new business calling system. The updates respond to growing rivalry in AI search from vendors like OpenAI and Perplexity. Continue Reading
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News
17 Jul 2025
Lack of formal AI strategy holds back supply chain gains
Only about one-fourth of supply chain executives have a formal AI strategy in place, according to new research from Gartner. That lack of planning is holding companies back. Continue Reading
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News
14 Jul 2025
China startup Moonshot AI rivals U.S. with cheap open model
A Chinese startup is out with an open source trillion-parameter model that excels at coding and agentic tasks. It outperforms Western competitors on some benchmarks. Continue Reading
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Guest Post
14 Jul 2025
Prompt injection attacks: From pranks to security threats
Prompt injection attacks manipulate AI systems to bypass security guardrails, enabling data theft and code execution -- yet they lack comprehensive defenses and CVE tracking. Continue Reading
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News
10 Jul 2025
XAI releases Grok 4 amid furor over antisemitic comments
Elon Musk’s xAI launches latest model amid backlash over antisemitic responses by previous version. Meanwhile, startup Perplexity releases Comet, an AI browser. Continue Reading
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News
08 Jul 2025
Knime updates framework for agentic AI development
The open source analytics vendor is keeping up with competitors by providing features aimed at enabling users to create cutting-edge applications capable of autonomous action. Continue Reading
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News
01 Jul 2025
Amazon foundation model for robots shows what's possible
The vendor created the new model with Amazon SageMaker, showing what's possible with the platform and that models do not have to be language models to provide business value. Continue Reading
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Tip
01 Jul 2025
Can AI predict natural disasters?
AI technology works with vast amounts of information to provide data-driven planning. Learn how AI can help organizations prepare for upcoming disruptions with this tip. Continue Reading
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Podcast
01 Jul 2025
Diverse data, ethical use key to responsible AI engineering
Karen Panetta's engineering journey led her to identify critical bias in facial recognition systems and champion transparent technology that protects human welfare. Continue Reading
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Tip
30 Jun 2025
6 best practices for using analytics in talent acquisition
Learn the top approaches for using analytics in talent acquisition, including the necessity of ensuring data quality and consistently monitoring hiring KPIs. Continue Reading
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Feature
30 Jun 2025
ChatGPT advanced AI, but OpenAI faces hurdles in keeping lead
Model makers disrupted AI, pushing Google to innovate and boosting Microsoft. Yet four years later, enterprises remain loyal to cloud providers, leaving the survival of the startups uncertain. Continue Reading
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Tip
26 Jun 2025
Generative AI security risks: Best practices for enterprises
Despite its benefits, generative AI poses numerous -- and potentially costly -- security challenges for companies. Review possible threats and best practices to mitigate risks. Continue Reading
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News
24 Jun 2025
AI-generated deepfakes spread in Israel-Iran-U.S. conflict
Bad actors have used AI technology for more than a decade to spread misinformation and disinformation. However, the tools are getting more sophisticated and difficult to detect. Continue Reading
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Feature
24 Jun 2025
AI agents increasingly viable for enterprise use
AI agent use is ramping up, with development environments leading the charge. Governance and agent building are also on the rise. Continue Reading
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News
17 Jun 2025
Apple AI paper likely self-serving but has some merit
Although the iPhone maker appears to be trying to draw attention away from the fact that it's behind in LLMs, the point it makes might still be valid. Continue Reading
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News
11 Jun 2025
Meta introduces new world model for robots and agents
The social media giant's new V-JEPA 2 helps robots and agents learn more about the real world. It comes as the vendor seeks to be more competitive in GenAI. Continue Reading
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Feature
11 Jun 2025
How Microsoft uses AI for RFP response management
Microsoft's proposal team implemented Responsive's GenAI tool to automate RFP responses. The tool can quickly create first drafts, but it still requires human editing. Continue Reading
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Tip
11 Jun 2025
8 use cases for generative AI in manufacturing
Generative AI can potentially help manufacturers improve daily operations and increase efficiency, among other use cases. Learn more with these examples. Continue Reading
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Tip
06 Jun 2025
8 benefits of AI as a service
Some businesses lack the resources to build and train their own AI models. Can AIaaS level the playing field for smaller organizations to remain nimble? Continue Reading
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News
06 Jun 2025
More reasoning, interoperability key to future of agentic AI
As agents evolve from hype to reality, research and industry must collaborate to improve agents' recall and ability to work together so that they can realize their full potential. Continue Reading
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Feature
04 Jun 2025
How AI is changing telemedicine in 2025
AI is virtually expanding, reshaping and personalizing telehealth practices in triaging, image analysis, patient diagnoses, treatment planning, monitoring and mental health. Continue Reading
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News
29 May 2025
The New York Times in multiyear licensing deal with Amazon
This is the first licensing agreement the publisher has made with a company in the GenAI era. It is indicative of a trend in media, as many publishers partner with AI vendors. Continue Reading
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Tip
29 May 2025
Security risks of AI-generated code and how to manage them
Application security teams are understandably worried about how developers use GenAI and LLMs to create code. But it's not all doom and gloom; GenAI can help secure code, too. Continue Reading
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Feature
29 May 2025
AI in healthcare: A guide to improving patient care with AI
AI is permeating critical healthcare practices, from interpreting mammograms to discovering life-saving drugs, while surgically transforming hospital workflows. Continue Reading
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Definition
29 May 2025
What is automation bias?
Automation bias is an overreliance by human operators on automated systems, such as computer hardware, software and algorithms, to make decisions, even when the machine-generated output is incorrect or contradicts human judgment. Continue Reading
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Feature
28 May 2025
How AI helps Henry Schein One's accounts payable team
The big healthcare product company's dental software division turned to AI automation startup Pipefy to transform a paper-based system into a digital one. Continue Reading
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Video
28 May 2025
Spring Boot, Model Context Protocol tutorial in Java
Model Context Protocol is the most innovative LLM integration technology to date. Here's how to create Java-based, Spring Boot MCP components for ChatGPT and Cursor AI. Continue Reading
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News
28 May 2025
Sisense unveils new suite of AI-powered capabilities
Featuring a natural language interface and autonomous capabilities to augment human analysis, the vendor's toolkit simplifies developing and embedding advanced applications. Continue Reading
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Opinion
22 May 2025
With shadow AI, sometimes the cure is worse than the disease
Organizations need to implement policies and restrictions around AI productivity tools, but they also need to make sure the policy isn't causing more harm than good. Continue Reading
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Feature
21 May 2025
How Harvard is approaching AI in the classroom
Generative AI is already changing classrooms and student behavior. At Harvard, that's prompting faculty to reexamine how they teach and how they assess real learning. Continue Reading
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Podcast
20 May 2025
AI and humans will work together in the future
There are contrasting perspectives on AI and jobs. For Asana, however, AI technology will enhance workers and be a collaborator. Continue Reading
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Definition
15 May 2025
What is AI in networking?
AI in networking involves the application of artificial intelligence technologies, including machine learning, deep learning and advanced data analytics, to automate, optimize and secure network operations. Continue Reading
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News
14 May 2025
Informatica to build agents, foster agentic AI development
With agents now a major trend in data management, the vendor plans to join the fray by developing agentic capabilities and providing customers with the tools to do the same. Continue Reading
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Feature
13 May 2025
AI and HIPAA compliance: How to navigate major risks
Balancing AI deployments with HIPAA compliance can be fraught with numerous risks. The first step is awareness, and the second step is to follow best practices to avoid pitfalls. Continue Reading
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News
13 May 2025
USAA takes an 'experiment and see' approach with AI
The financial services company experiments with different models and AI tools and technologies. It uses AI technology both internally and externally. Continue Reading
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Definition
12 May 2025
What is intelligent process automation (IPA)?
Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes. Continue Reading