Enterprise AI Strategy
Top Stories
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News
05 Aug 2026
AI Kill Switch Act: What it means for enterprise leaders
The proposed bill could apply to much more than just frontier model makers and might signal stricter regulatory restrictions for enterprise leaders to contend with. Continue Reading
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Opinion
27 Jul 2026
How to manage the gap between enterprise AI use and AI regulation
Companies are deploying AI across their organizations faster than lawmakers are building consistent rules to govern it, leaving CIOs to navigate an expanding patchwork of state requirements. Continue Reading
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Feature
21 Feb 2019
Enterprises using AI in sales gain sharper view of customers
AI-powered sales tools are helping enterprise sales teams spend less time on tedious administrative tasks and get back to what they do best: selling. Continue Reading
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Feature
18 Feb 2019
How to build better conversational AI bots for business uses
Conversational AI developers from Google, Uber and Autodesk detail dos and don'ts for designing chatbots and AI assistants that can interact effectively with users. Continue Reading
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Feature
15 Feb 2019
AI for customer experience powers gains at enterprises
Customer experience is growing more central to enterprises' digital strategies, and AI is increasingly driving much of their engagement and retention efforts. Continue Reading
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Feature
13 Feb 2019
Implementing RPA boosts company growth and employee satisfaction
Implementing RPA to augment your workforce can feel overwhelming. Ditch theoretical application conversations, and read a rundown of one executive's experience implementing RPA. Continue Reading
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News
30 Jan 2019
IBM Project Debater crowdsources to boost its AI, NLP skills
Project Debater, an IBM AI system, creates viewpoints with the help of people who type in arguments on topics. That may also help drive future business uses. Continue Reading
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Feature
29 Jan 2019
Enterprises deploy AI in mining projects to improve analytics
By implementing AI in mining processes, enterprises are able to utilize data algorithms and automated machines to preserve the sensitive environment and their human workforce. Continue Reading
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Feature
28 Jan 2019
Debate over AI in the workforce requires a broad view
Enterprises that are poised to implement AI in the workforce don't have to forfeit human jobs to do so. Read a Dun & Bradstreet analyst's take on the intent of enterprise AI. Continue Reading
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Feature
21 Jan 2019
Automated help desk processes improve enterprise-level ITSM
By using AI-enabled systems to create an automated help desk, enterprises can streamline IT support while predicting, managing and solving common user issues. Continue Reading
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Feature
21 Jan 2019
Footasylum drives growth with AI in retail business tools
AI-driven marketing tools from Peak, an AI and analytics services vendor, has helped apparel seller Footasylum better personalize marketing to customers. Continue Reading
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Feature
16 Jan 2019
AI for project management makes projects more strategic
Enterprises are increasingly incorporating AI into their project management processes to make projects more strategic and to make better use of the data created by these processes. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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Feature
12 Dec 2018
Enterprises put AI in supply chain to streamline processes
Supply chain AI is helping enterprises that rely on the movement of physical parts and products streamline their operations and automate tricky last-mile problems. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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Feature
06 Nov 2018
Lessons learned from 3 AI use cases
Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux. Continue Reading
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Feature
31 Oct 2018
Business robotics moves off of the manufacturing floor
New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Feature
17 Oct 2018
How AI process automation helps simplify enterprise workflows
The growing trend of putting AI in process automation tools is helping companies make their workflows more intelligent, offering an upgrade over traditional process automation tools. Continue Reading
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Infographic
17 Oct 2018
AI taking jobs is not a concern for certain workers
AI and job loss may turn out to be among the biggest stories of this century, but workers in certain fields don't have nearly as much to worry about as others. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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Feature
10 Sep 2018
RPA strategy takes advantage of fast-growing market
The RPA market is rapidly growing, and it's little wonder why. Using RPA best practices, businesses can deploy RPA quickly and potentially use it to save time and money. Continue Reading
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Feature
06 Sep 2018
Machine learning in production challenges developers' skills
Deploying machine learning models requires an entirely different skill set than developing them, and data scientists and engineering teams need to be ready to bridge this gap. Continue Reading
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Podcast
28 Aug 2018
Machine learning applications: From lab to enterprise
The process from lab idea to enterprise reality may challenge machine learning applications. Learn how implementers are navigating the journey to practical use. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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News
13 Aug 2018
O'Reilly machine learning survey: Enterprises aim for maturity
A new survey finds companies are using fairness and bias as metrics to evaluate the success of a machine learning model. Continue Reading
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Feature
20 Jul 2018
Data science tools of the trade fill skills gap
Data science tools are becoming more intelligent and better at understanding intent and context. But don't stop advertising that data scientist job on the web just yet. Continue Reading
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Feature
18 Jul 2018
AI for business operations starts to offer value
Businesses are starting to implement AI in operations to smooth out back-office processes and streamline repetitive tasks that currently take too much time for human workers. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading
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Feature
07 Jun 2018
Enterprises explore AI voice assistant technology
Intelligent voice assistant devices, so popular among consumers, are starting to make their way into enterprises, but businesses need to be mindful of several challenges. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
17 May 2018
Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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Feature
27 Apr 2018
AI implementation is a winner-take-all race, analyst says
Your AI strategy should focus on growth rather than efficiency, says McKinsey analyst Jacques Bughin -- advice that enterprises rarely hear when launching projects. Continue Reading
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Feature
26 Mar 2018
IT, finance and marketing have uses for AI -- do you?
AI in healthcare improves patient outcomes. AI in IT aids employee compliance and security. AI in logistics, AI in marketing, AI in finance -- learn how your company can use AI. Continue Reading
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Feature
21 Mar 2018
Slow pace for AI implementation is a prudent business strategy
Enterprises eyeing AI development need to keep expectations under control and make sure projects align with business priorities to get real value from the technology. Continue Reading
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Feature
12 Feb 2018
Insurer's machine learning use case: Changing driver behavior
Machine learning tools can be put to use for more than targeted marketing and product recommendations. Auto insurer HiRoad is using them to help create safer drivers. Continue Reading