Enterprise AI Strategy
Top Stories
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Feature
28 Aug 2026
Shift-left governance brings data controls upstream for AI
AI systems move too fast for data governance that waits until the end. Enterprises are replacing outdated review methods with earlier oversight and automated controls. Continue Reading
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News
28 Aug 2026
Where should CIOs invest next? IT leaders weigh in
Six CIOs share where they would invest if their IT budgets increased. AI leads, with data, infrastructure and security investments helping to scale it. Continue Reading
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Podcast
31 Jul 2019
AI council examines emerging trends in AI
Experts on the Illinois Technology Association's AI Council urge companies to use their AI investments to connect with community members to make the best use of the technology. Continue Reading
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Feature
26 Jul 2019
Enterprises need to create an AI culture for success
Enterprises can resist using AI because of the cultural changes employees feel it will bring, including changes to employee job descriptions and elimination of outdated jobs. Continue Reading
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Feature
25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
10 Jul 2019
Consider these 12 RPA software vendors for deployment
RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise. Continue Reading
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Feature
28 Jun 2019
Natural language processing drives conversational AI trends
Since the first conversational interfaces, users have desired human-like conversation. Now, AI sentiment analysis, emotion and unique generation are bringing us one step closer. Continue Reading
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Feature
21 Jun 2019
Successful retail robots improve the augmented workforce
The future of AI in the workplace relies on the successful integration of humans and bots. Retail use cases for cobots point to customer engagement and labor tasks. Continue Reading
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News
20 Jun 2019
DataRobot acquisition of ParallelM to enhance AI management
DataRobot machine learning tools should see a boost following the company's acquisition of ParallelM, a startup with tools for deploying, managing and monitoring AI. Continue Reading
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Feature
07 Jun 2019
Applications of autonomous robots lead in the enterprise
In enterprise AI, bot technology is leading the charge. Seamless integration and process streamlining are initial benefits, but the true profit lies in what comes next -- auto-AI. Continue Reading
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News
04 Jun 2019
New Nuxeo AI platform gives enterprises custom models
Nuxeo Insight Cloud is an AI platform that enables an enterprise to use its own data with machine learning models to improve accuracy by being enterprise-specific. Continue Reading
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Feature
31 May 2019
How to recycle data from AI for employee engagement efforts
By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes. Continue Reading
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Feature
22 May 2019
Deep learning recognition use cases grow as tech matures
As deep learning image and voice recognition technology improves, enterprises are finding novel ways to apply the technology to sharpen and improve their operations. Continue Reading
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Feature
15 May 2019
Automatic meeting transcription records business sessions
By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls. Continue Reading
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Feature
13 May 2019
What is RPA technology and what can it do for your business?
RPA tools play an important role in modern companies because they can automate manual or repetitive human tasks, freeing workers to focus on more important work. Continue Reading
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Feature
23 Apr 2019
AI vendors attack data scientist shortage with trainings
Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
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Feature
23 Apr 2019
Clean data for machine learning is key to successful AI
Many enterprises think their AI projects should start with massive amounts of data. But clean data for machine learning should be their first step toward AI. Continue Reading
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Feature
15 Apr 2019
Enterprises are crowdsourcing AI development
By crowdsourcing AI development, enterprises can broaden the knowledge base of their machine learning applications, and early adopters are showing promising results. Continue Reading
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News
08 Apr 2019
IBM PowerAI workstation eases AI app development, lowers cost
IBM has delivered a low-cost workstation tuned to work hand in hand with its Power AC922 server to lower the bar of entry for AI application development. Continue Reading
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Feature
03 Apr 2019
Enterprise AI collaboration tools take tips from dating apps
Enterprise AI collaboration is turning to an unlikely source for inspiration: dating apps that have long used machine-learning based personalization and communication. Continue Reading
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Answer
29 Mar 2019
How will the GDPR and AI clash affect enterprise applications?
Compliance rules for GDPR and AI implementation may not seamlessly work together. Experts say AI's automated decisions on customer data are risky and need to be explainable. Continue Reading
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Feature
19 Mar 2019
Enterprises need to develop an AI strategy now
Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now. Continue Reading
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Feature
12 Mar 2019
Enterprise AI tools help cultivate better business health
AI technologies can give companies a business boost, enough so that the number of available jobs for humans may increase instead of declining due to more automation. Continue Reading
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Feature
21 Feb 2019
Enterprises using AI in sales gain sharper view of customers
AI-powered sales tools are helping enterprise sales teams spend less time on tedious administrative tasks and get back to what they do best: selling. Continue Reading
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Feature
18 Feb 2019
How to build better conversational AI bots for business uses
Conversational AI developers from Google, Uber and Autodesk detail dos and don'ts for designing chatbots and AI assistants that can interact effectively with users. Continue Reading
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Feature
15 Feb 2019
AI for customer experience powers gains at enterprises
Customer experience is growing more central to enterprises' digital strategies, and AI is increasingly driving much of their engagement and retention efforts. Continue Reading
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Feature
13 Feb 2019
Implementing RPA boosts company growth and employee satisfaction
Implementing RPA to augment your workforce can feel overwhelming. Ditch theoretical application conversations, and read a rundown of one executive's experience implementing RPA. Continue Reading
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News
30 Jan 2019
IBM Project Debater crowdsources to boost its AI, NLP skills
Project Debater, an IBM AI system, creates viewpoints with the help of people who type in arguments on topics. That may also help drive future business uses. Continue Reading
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Feature
29 Jan 2019
Enterprises deploy AI in mining projects to improve analytics
By implementing AI in mining processes, enterprises are able to utilize data algorithms and automated machines to preserve the sensitive environment and their human workforce. Continue Reading
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Feature
28 Jan 2019
Debate over AI in the workforce requires a broad view
Enterprises that are poised to implement AI in the workforce don't have to forfeit human jobs to do so. Read a Dun & Bradstreet analyst's take on the intent of enterprise AI. Continue Reading
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Feature
21 Jan 2019
Automated help desk processes improve enterprise-level ITSM
By using AI-enabled systems to create an automated help desk, enterprises can streamline IT support while predicting, managing and solving common user issues. Continue Reading
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Feature
21 Jan 2019
Footasylum drives growth with AI in retail business tools
AI-driven marketing tools from Peak, an AI and analytics services vendor, has helped apparel seller Footasylum better personalize marketing to customers. Continue Reading
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Feature
16 Jan 2019
AI for project management makes projects more strategic
Enterprises are increasingly incorporating AI into their project management processes to make projects more strategic and to make better use of the data created by these processes. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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Feature
12 Dec 2018
Enterprises put AI in supply chain to streamline processes
Supply chain AI is helping enterprises that rely on the movement of physical parts and products streamline their operations and automate tricky last-mile problems. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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Feature
06 Nov 2018
Lessons learned from 3 AI use cases
Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux. Continue Reading
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Feature
31 Oct 2018
Business robotics moves off of the manufacturing floor
New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Feature
17 Oct 2018
How AI process automation helps simplify enterprise workflows
The growing trend of putting AI in process automation tools is helping companies make their workflows more intelligent, offering an upgrade over traditional process automation tools. Continue Reading
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Infographic
17 Oct 2018
AI taking jobs is not a concern for certain workers
AI and job loss may turn out to be among the biggest stories of this century, but workers in certain fields don't have nearly as much to worry about as others. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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Feature
10 Sep 2018
RPA strategy takes advantage of fast-growing market
The RPA market is rapidly growing, and it's little wonder why. Using RPA best practices, businesses can deploy RPA quickly and potentially use it to save time and money. Continue Reading
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Feature
06 Sep 2018
Machine learning in production challenges developers' skills
Deploying machine learning models requires an entirely different skill set than developing them, and data scientists and engineering teams need to be ready to bridge this gap. Continue Reading
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Podcast
28 Aug 2018
Machine learning applications: From lab to enterprise
The process from lab idea to enterprise reality may challenge machine learning applications. Learn how implementers are navigating the journey to practical use. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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News
13 Aug 2018
O'Reilly machine learning survey: Enterprises aim for maturity
A new survey finds companies are using fairness and bias as metrics to evaluate the success of a machine learning model. Continue Reading
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Feature
20 Jul 2018
Data science tools of the trade fill skills gap
Data science tools are becoming more intelligent and better at understanding intent and context. But don't stop advertising that data scientist job on the web just yet. Continue Reading
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Feature
18 Jul 2018
AI for business operations starts to offer value
Businesses are starting to implement AI in operations to smooth out back-office processes and streamline repetitive tasks that currently take too much time for human workers. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading
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Feature
07 Jun 2018
Enterprises explore AI voice assistant technology
Intelligent voice assistant devices, so popular among consumers, are starting to make their way into enterprises, but businesses need to be mindful of several challenges. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
17 May 2018
Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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Feature
27 Apr 2018
AI implementation is a winner-take-all race, analyst says
Your AI strategy should focus on growth rather than efficiency, says McKinsey analyst Jacques Bughin -- advice that enterprises rarely hear when launching projects. Continue Reading
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Feature
26 Mar 2018
IT, finance and marketing have uses for AI -- do you?
AI in healthcare improves patient outcomes. AI in IT aids employee compliance and security. AI in logistics, AI in marketing, AI in finance -- learn how your company can use AI. Continue Reading
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Feature
21 Mar 2018
Slow pace for AI implementation is a prudent business strategy
Enterprises eyeing AI development need to keep expectations under control and make sure projects align with business priorities to get real value from the technology. Continue Reading
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Feature
12 Feb 2018
Insurer's machine learning use case: Changing driver behavior
Machine learning tools can be put to use for more than targeted marketing and product recommendations. Auto insurer HiRoad is using them to help create safer drivers. Continue Reading