Enterprise AI Strategy
Top Stories
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Feature
17 Sep 2026
Why multi-agent systems are an enterprise architecture challenge
Multi-agent systems require strong governance frameworks to ensure agents share consistent assumptions, policies and data, which are critical for achieving alignment and ROI. Continue Reading
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News
17 Sep 2026
AI changes the ROI equation. Here’s how some have found success
A significant portion of enterprises struggle to demonstrate clear ROI from AI initiatives, but some have found areas where AI can provide productivity gains and even revenue growth. Continue Reading
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Feature
06 May 2020
AI in digital transformation vital for enterprises
Without using AI, enterprises will not be able to compete effectively, according to the CEO of Box. Companies need to infuse AI into their digital transformation efforts now. Continue Reading
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Feature
30 Apr 2020
MLOps tools hope to boost enterprise model implementation
Taking notes from DevOps lifecycle management, machine learning operations tools and platforms seek to improve accuracy, ease integration problems and keep models trained. Continue Reading
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Feature
28 Apr 2020
Can the future of voice assistants include enterprise use?
Voice assistants haven't had the success that companies originally expected. AI and machine learning could go a long way to boost this technology. Continue Reading
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Feature
21 Apr 2020
8 emerging AI use cases in the enterprise
New approaches to AI model building, more system thinkers -- amid a global pandemic, the landscape has changed for AI applications in the enterprise. Here are eight emerging AI use cases. Continue Reading
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Feature
31 Mar 2020
Comparing MLaaS providers by cost, UX and ease of use
MLaaS allows companies to add machine learning capabilities without software development. There are still some barriers to entry, however, and providers are not one-size-fits-all. Continue Reading
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Feature
31 Mar 2020
How to identify projects that create AI business value
When AI projects lead with technology, they rarely have a business impact. Instead, business leaders should target projects to make a meaningful improvement in processes. Continue Reading
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Feature
10 Mar 2020
RPA adoption trends point to broadening use cases
RPA is frequently discussed, but here we sort out the potential of this technology -- and the limiting factors that prevent it from living up to the hype. Continue Reading
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Feature
06 Mar 2020
Data Science Central co-founder talks AI, data science trends
In a Q&A, Vincent Granville, executive data scientist and co-founder of Data Science Central, discusses how AI has changed the data science field and the ways in which it will continue to do so. Continue Reading
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Tip
28 Feb 2020
How to create NLP metrics to improve your enterprise model
As standardized NLP framework evaluations become popular, experts urge users to focus on individualized metrics for enterprise success. Continue Reading
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Feature
25 Feb 2020
How stock market prediction using AI impacts the trading floor
Robo-advisors and stock monitoring bots are changing the way traders and investors take on the stock market. Continue Reading
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Feature
13 Feb 2020
Customer experience vendor benefits from AI in forecasting
Using Anodot, customer experience software vendor Gainsight can automatically surface anomalies in its data and fix them, often before they become major problems. Continue Reading
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Feature
06 Feb 2020
Social media marketing vendor uses sentiment analysis
Falcon.io, a social media marketing vendor, turned to AI vendor Lexalytics to add automatic social media sentiment analysis capabilities to its platform. Continue Reading
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Feature
28 Jan 2020
AI in hiring gets companies more talent, faster
Through processes like automated candidate sourcing and candidate rediscovery, AI sifts through many resumes to find those most suited to a position. Continue Reading
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Feature
17 Jan 2020
How to overcome 4 major challenges in AI adoption
While companies are stuck in the research phase of AI, a few simple infrastructure analyzations can jumpstart the process -- and ensure successful deployment. Continue Reading
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News
13 Jan 2020
Sensor and analytics vendor Motionloft closes
Motionloft is ending its data collection services on Jan. 17, leaving its customers without a way to use their Motionloft sensors. The company is insolvent. Continue Reading
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Feature
31 Dec 2019
Autonomous retail cuts operational costs, personalizes shopping
Companies are starting to deploy popular AI technologies like RFID, facial recognition and sensor tracking to provide consumers with autonomous shopping experiences. Continue Reading
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Feature
31 Dec 2019
The peaks and pitfalls of hyper-personalization marketing
As consumers begin to revolt against unlimited personal data collection and usage, the longevity of hyper-personalized communication may be cut short. Continue Reading
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Feature
20 Dec 2019
AI vendors to watch in 2020 and beyond
The past 10 years have seen a surge of new AI vendors, and the trend isn't likely to end anytime soon, as investors continue to pour money into artificial intelligence. Continue Reading
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Feature
19 Dec 2019
Engage employees for successful enterprise AI strategy creation
Existing employees are in the best position to suggest process improvements through automation, and executives need to utilize the employee experience to drive AI strategy. Continue Reading
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News
03 Dec 2019
New Amazon Kendra AI search tool indexes enterprise data
With Kendra, a new cognitive search tool from Amazon, enterprise users can more easily query their data. The tool uses machine learning and NLP to understand context, according to AWS. Continue Reading
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Feature
27 Nov 2019
Vendor 3PM uses AI and analytics to prevent Black Friday fraud
Using AI, analytics and Google Cloud tools, e-commerce intelligence vendor 3PM Solutions helps identify and take down counterfeit products for major e-commerce players. Continue Reading
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Feature
25 Nov 2019
Tailored content heads machine learning in digital marketing
Consumers are no longer engaged with content alone -- companies need to create a robust digital marketing strategy personalized to each consumer. Machine learning is here to help. Continue Reading
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News
19 Nov 2019
IBM AI executive talks AI adoption in the enterprise
AI use in enterprises is generally low, largely because the technology is not understood, and organizations have problems with data, trust and lack of skills. Continue Reading
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News
07 Nov 2019
Booz Allen releases Modzy AI platform and marketplace
Booz Allen Hamilton introduced an AI platform and marketplace made for uploading, deploying and managing AI models across a scalable environment. Continue Reading
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Feature
31 Oct 2019
Fintech and retail lead the fray in AI adoption by industry
Though AI enhances and drives the financial and manufacturing industries, others remain wary of the investment capital and research needed to insert AI into their enterprise. Continue Reading
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Feature
31 Oct 2019
3 in-demand AI skills that boost data scientists' development
AI encompasses a wide range of disciplines, from advanced math to application development, and building a strong AI team starts with incredibly skilled data scientists. Continue Reading
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News
30 Oct 2019
Google releases TensorFlow Enterprise for enterprise users
With the new TensorFlow for enterprises, organizations running previous versions of TensorFlow can get long-term support, including security updates and select bug fixes. Continue Reading
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News
17 Oct 2019
DataRobot machine learning boosts MicroStrategy AI
Under a new partnership, MicroStrategy customers can use automated machine learning models from DataRobot for predictive, AI-based analytics. Continue Reading
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News
08 Oct 2019
Adoption of AI in healthcare grows quickly, survey finds
The adoption of AI in healthcare is continuing to grow as the technology becomes more refined. Healthcare organizations are expecting to see returns in their AI investments. Continue Reading
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Feature
07 Oct 2019
AI in content management revolutionizes unstructured data
Managing content and data can take business process from unrefined to streamlined. Enterprises can slowly apply technologies to climb the ladder of cognitive content intelligence. Continue Reading
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News
02 Oct 2019
Pride and nerves delay AI adoption in the enterprise
A new study shows that AI adoption in the enterprise is slower than it ought to be. Experts point to a lack of education, the need for explainable AI, and even executive pride. Continue Reading
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News
27 Sep 2019
Modular AI can help enterprises apply and understand AI
Modular AI enables customers to deploy AI as it applies to individual use cases, creating a more focused, open, and cheaper overall AI system and strategy. Continue Reading
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Feature
20 Sep 2019
Clearsense uses Unravel Data for AI in performance management
Unravel Data uses AI in performance management to power its APM platform. Clearsense turned to Unravel to get automated optimizations and enable multi-cloud support. Continue Reading
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News
16 Sep 2019
Gen Z in the workforce both want and fear AI and automation
For Gen Z in the workforce, AI and automation are ways to ease workloads, even as the young generation worries the technologies could eventually replace them. Continue Reading
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Feature
05 Sep 2019
Use of AI in business requires education, understanding
AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions. Continue Reading
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Feature
04 Sep 2019
Using enterprise intelligent automation for cognitive tasks
RPA is no longer comprised of simple chatbots or repetitive programmed tasks. Enterprises are looking at RPA to move up the ladder of cognitive automation. Continue Reading
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Feature
29 Aug 2019
How to choose the right autoML platform for your enterprise
Before autoML can improve model building and deployment, enterprises need to choose a platform. Here, we evaluate autoML platforms by category, key features and accessibility. Continue Reading
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News
26 Aug 2019
Parabole search analytics product moves to Azure Marketplace
Parabole.ai moved its Cognitive Analytics Platform onto Azure Marketplace in a move that aligns with the current trend of tool and platform vendors moving to a cloud service. Continue Reading
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Feature
23 Aug 2019
Consumer goods company Unilever uses Google AI for marketing
Using Google Cloud products, including Google's Vision API and Natural Language API, Unilever creates innovative and personalized social media marketing campaigns. Continue Reading
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Feature
20 Aug 2019
3 GAN use cases that showcase their positive potential
GANs' ability to create realistic images and deepfakes have caused industry concern. But, if you dig beyond fear, GANs have practical applications that are overwhelmingly good. Continue Reading
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Podcast
31 Jul 2019
AI council examines emerging trends in AI
Experts on the Illinois Technology Association's AI Council urge companies to use their AI investments to connect with community members to make the best use of the technology. Continue Reading
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Feature
26 Jul 2019
Enterprises need to create an AI culture for success
Enterprises can resist using AI because of the cultural changes employees feel it will bring, including changes to employee job descriptions and elimination of outdated jobs. Continue Reading
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Feature
25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
10 Jul 2019
Consider these 12 RPA software vendors for deployment
RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise. Continue Reading
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Feature
28 Jun 2019
Natural language processing drives conversational AI trends
Since the first conversational interfaces, users have desired human-like conversation. Now, AI sentiment analysis, emotion and unique generation are bringing us one step closer. Continue Reading
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Feature
21 Jun 2019
Successful retail robots improve the augmented workforce
The future of AI in the workplace relies on the successful integration of humans and bots. Retail use cases for cobots point to customer engagement and labor tasks. Continue Reading
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News
20 Jun 2019
DataRobot acquisition of ParallelM to enhance AI management
DataRobot machine learning tools should see a boost following the company's acquisition of ParallelM, a startup with tools for deploying, managing and monitoring AI. Continue Reading
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Feature
07 Jun 2019
Applications of autonomous robots lead in the enterprise
In enterprise AI, bot technology is leading the charge. Seamless integration and process streamlining are initial benefits, but the true profit lies in what comes next -- auto-AI. Continue Reading
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News
04 Jun 2019
New Nuxeo AI platform gives enterprises custom models
Nuxeo Insight Cloud is an AI platform that enables an enterprise to use its own data with machine learning models to improve accuracy by being enterprise-specific. Continue Reading
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Feature
31 May 2019
How to recycle data from AI for employee engagement efforts
By reusing the data collected for AI algorithms and the insights they generate, enterprises can boost employee performance and improve business processes. Continue Reading
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Feature
22 May 2019
Deep learning recognition use cases grow as tech matures
As deep learning image and voice recognition technology improves, enterprises are finding novel ways to apply the technology to sharpen and improve their operations. Continue Reading
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Feature
15 May 2019
Automatic meeting transcription records business sessions
By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls. Continue Reading
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Feature
13 May 2019
What is RPA technology and what can it do for your business?
RPA tools play an important role in modern companies because they can automate manual or repetitive human tasks, freeing workers to focus on more important work. Continue Reading
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Feature
23 Apr 2019
AI vendors attack data scientist shortage with trainings
Internal data science training programs have helped vendors when colleges and universities have failed. Training is helping to fix the data scientist shortage. Continue Reading
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Feature
23 Apr 2019
Clean data for machine learning is key to successful AI
Many enterprises think their AI projects should start with massive amounts of data. But clean data for machine learning should be their first step toward AI. Continue Reading
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Feature
15 Apr 2019
Enterprises are crowdsourcing AI development
By crowdsourcing AI development, enterprises can broaden the knowledge base of their machine learning applications, and early adopters are showing promising results. Continue Reading
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News
08 Apr 2019
IBM PowerAI workstation eases AI app development, lowers cost
IBM has delivered a low-cost workstation tuned to work hand in hand with its Power AC922 server to lower the bar of entry for AI application development. Continue Reading
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Feature
03 Apr 2019
Enterprise AI collaboration tools take tips from dating apps
Enterprise AI collaboration is turning to an unlikely source for inspiration: dating apps that have long used machine-learning based personalization and communication. Continue Reading
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Answer
29 Mar 2019
How will the GDPR and AI clash affect enterprise applications?
Compliance rules for GDPR and AI implementation may not seamlessly work together. Experts say AI's automated decisions on customer data are risky and need to be explainable. Continue Reading
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Feature
19 Mar 2019
Enterprises need to develop an AI strategy now
Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now. Continue Reading
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Feature
12 Mar 2019
Enterprise AI tools help cultivate better business health
AI technologies can give companies a business boost, enough so that the number of available jobs for humans may increase instead of declining due to more automation. Continue Reading
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Feature
21 Feb 2019
Enterprises using AI in sales gain sharper view of customers
AI-powered sales tools are helping enterprise sales teams spend less time on tedious administrative tasks and get back to what they do best: selling. Continue Reading
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Feature
18 Feb 2019
How to build better conversational AI bots for business uses
Conversational AI developers from Google, Uber and Autodesk detail dos and don'ts for designing chatbots and AI assistants that can interact effectively with users. Continue Reading
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Feature
15 Feb 2019
AI for customer experience powers gains at enterprises
Customer experience is growing more central to enterprises' digital strategies, and AI is increasingly driving much of their engagement and retention efforts. Continue Reading
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Feature
13 Feb 2019
Implementing RPA boosts company growth and employee satisfaction
Implementing RPA to augment your workforce can feel overwhelming. Ditch theoretical application conversations, and read a rundown of one executive's experience implementing RPA. Continue Reading
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News
30 Jan 2019
IBM Project Debater crowdsources to boost its AI, NLP skills
Project Debater, an IBM AI system, creates viewpoints with the help of people who type in arguments on topics. That may also help drive future business uses. Continue Reading
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Feature
29 Jan 2019
Enterprises deploy AI in mining projects to improve analytics
By implementing AI in mining processes, enterprises are able to utilize data algorithms and automated machines to preserve the sensitive environment and their human workforce. Continue Reading
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Feature
28 Jan 2019
Debate over AI in the workforce requires a broad view
Enterprises that are poised to implement AI in the workforce don't have to forfeit human jobs to do so. Read a Dun & Bradstreet analyst's take on the intent of enterprise AI. Continue Reading
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Feature
21 Jan 2019
Automated help desk processes improve enterprise-level ITSM
By using AI-enabled systems to create an automated help desk, enterprises can streamline IT support while predicting, managing and solving common user issues. Continue Reading
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Feature
21 Jan 2019
Footasylum drives growth with AI in retail business tools
AI-driven marketing tools from Peak, an AI and analytics services vendor, has helped apparel seller Footasylum better personalize marketing to customers. Continue Reading
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Feature
16 Jan 2019
AI for project management makes projects more strategic
Enterprises are increasingly incorporating AI into their project management processes to make projects more strategic and to make better use of the data created by these processes. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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Feature
12 Dec 2018
Enterprises put AI in supply chain to streamline processes
Supply chain AI is helping enterprises that rely on the movement of physical parts and products streamline their operations and automate tricky last-mile problems. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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Feature
06 Nov 2018
Lessons learned from 3 AI use cases
Sharing use cases is a form of storytelling, and that may be a key to proving just how valuable AI can be for companies, according to Gartner's Erick Brethenoux. Continue Reading
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Feature
31 Oct 2018
Business robotics moves off of the manufacturing floor
New uses of robotics are opening up in businesses, as applications for the technology begin to expand beyond its traditional place in manufacturing plants. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Feature
17 Oct 2018
How AI process automation helps simplify enterprise workflows
The growing trend of putting AI in process automation tools is helping companies make their workflows more intelligent, offering an upgrade over traditional process automation tools. Continue Reading
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Infographic
17 Oct 2018
AI taking jobs is not a concern for certain workers
AI and job loss may turn out to be among the biggest stories of this century, but workers in certain fields don't have nearly as much to worry about as others. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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Feature
10 Sep 2018
RPA strategy takes advantage of fast-growing market
The RPA market is rapidly growing, and it's little wonder why. Using RPA best practices, businesses can deploy RPA quickly and potentially use it to save time and money. Continue Reading
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Feature
06 Sep 2018
Machine learning in production challenges developers' skills
Deploying machine learning models requires an entirely different skill set than developing them, and data scientists and engineering teams need to be ready to bridge this gap. Continue Reading
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Podcast
28 Aug 2018
Machine learning applications: From lab to enterprise
The process from lab idea to enterprise reality may challenge machine learning applications. Learn how implementers are navigating the journey to practical use. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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News
13 Aug 2018
O'Reilly machine learning survey: Enterprises aim for maturity
A new survey finds companies are using fairness and bias as metrics to evaluate the success of a machine learning model. Continue Reading
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Feature
20 Jul 2018
Data science tools of the trade fill skills gap
Data science tools are becoming more intelligent and better at understanding intent and context. But don't stop advertising that data scientist job on the web just yet. Continue Reading
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Feature
18 Jul 2018
AI for business operations starts to offer value
Businesses are starting to implement AI in operations to smooth out back-office processes and streamline repetitive tasks that currently take too much time for human workers. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading
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Feature
07 Jun 2018
Enterprises explore AI voice assistant technology
Intelligent voice assistant devices, so popular among consumers, are starting to make their way into enterprises, but businesses need to be mindful of several challenges. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
17 May 2018
Threats of AI include malicious use against enterprises
As sophisticated tools become easier to use, enterprises need to protect themselves against AI threats to ensure they do not become the victims of malicious attacks. Continue Reading
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Feature
27 Apr 2018
AI implementation is a winner-take-all race, analyst says
Your AI strategy should focus on growth rather than efficiency, says McKinsey analyst Jacques Bughin -- advice that enterprises rarely hear when launching projects. Continue Reading
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Feature
26 Mar 2018
IT, finance and marketing have uses for AI -- do you?
AI in healthcare improves patient outcomes. AI in IT aids employee compliance and security. AI in logistics, AI in marketing, AI in finance -- learn how your company can use AI. Continue Reading
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Feature
21 Mar 2018
Slow pace for AI implementation is a prudent business strategy
Enterprises eyeing AI development need to keep expectations under control and make sure projects align with business priorities to get real value from the technology. Continue Reading
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Feature
12 Feb 2018
Insurer's machine learning use case: Changing driver behavior
Machine learning tools can be put to use for more than targeted marketing and product recommendations. Auto insurer HiRoad is using them to help create safer drivers. Continue Reading