AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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Feature
26 Mar 2026
Businesses face complex cost-cutting options with GenAI
Some GenAI cost saving candidates might disappoint. The best approach to cost reductions vary according to the business function and an enterprise's strategic business priorities. Continue Reading
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Tip
25 Mar 2026
6 types of AI content moderation and how they work
AI is reshaping content moderation across text, images, audio and video. Learn six moderation methods and why human review still matters. Continue Reading
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Tip
25 Mar 2026
6 types of AI content moderation and how they work
AI is reshaping content moderation across text, images, audio and video. Learn six moderation methods and why human review still matters. Continue Reading
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Feature
24 Mar 2026
GenAI is ready for more autonomy, but supply chains are not
Disruptions, vulnerabilities, late deliveries and customer interactions are among the supply chain concerns that GenAI could address autonomously -- if businesses can trust it. Continue Reading
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Answer
24 Mar 2026
Is AI-generated content copyrighted?
AI-generated content can sometimes be copyrighted, but only when a human contributes enough creative expression. Recent court rulings still leave major questions open. Continue Reading
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Feature
24 Mar 2026
8 AI use cases in manufacturing
Manufacturers are moving from AI experimentation to practical use cases that improve productivity, product quality, maintenance and supply chain decision-making. Continue Reading
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Feature
24 Mar 2026
AI talent strategy: How Rayburn Electric builds AI-ready teams
Rayburn Electric doesn't need to build its own AI models, but it needs AI champions who can implement the technology across operations. Continue Reading
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Feature
24 Mar 2026
Why AI backlash is a leadership problem -- not a tech one
AI backlash is shaping up to be more of a trust issue than a tech one. Open communication and accountability can help overcome resistance and lead to successful AI integrations. Continue Reading
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Feature
24 Mar 2026
GenAI's role in a return trip to the moon and beyond
NASA's use of GenAI models in the Artemis space program and communication with Mars rovers provides valuable business lessons in governance and keeping humans in the loop. Continue Reading
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Tip
24 Mar 2026
How to preprocess different types of data for AI workloads
Data preparation for AI differs by data type. However, common themes include improving data quality, ensuring consistency, reducing computing demands and enhancing model performance. Continue Reading
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News
24 Mar 2026
U.S. federal AI framework deemed aspirational, noncommittal
The latest executive order is a step toward federal AI regulation. But it's largely noncommittal and shifts most responsibility to Congress, creating an interesting midterm dynamic. Continue Reading
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Tip
23 Mar 2026
5 questions every CIO should ask before investing in AI
AI investment is accelerating, but many initiatives fail to scale. Five key questions help CIOs evaluate use cases, data readiness, long-term value and risk before committing resources. Continue Reading
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News
23 Mar 2026
Can tokenization free up more data for AI model training?
Research from Capital One Software and PwC suggests enterprises can tap sensitive data to train AI models while balancing predictive power and privacy. Continue Reading
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Feature
20 Mar 2026
AI disruption: How CIOs should prepare for a new economy
AI disruption may not hit as quickly as the Citrini Research scenario imagined, but CIOs still need to prepare. Consider what the scenario got right and how IT leaders can respond. Continue Reading
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Tip
20 Mar 2026
Build accountability into AI to drive business value
In a perfect world, AI systems work 100% of the time, but that's not the case in the real world. AI accountability ensures someone takes responsibility when AI fails. Continue Reading
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Tip
19 Mar 2026
Does your organization need an AI ethics committee?
Ethics oversight ensures high-risk AI use is accountable, responsible and compliant. Not all organizations need one; some incorporate this oversight into risk or legal teams. Continue Reading
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Feature
19 Mar 2026
Why sustainability is becoming a gateway for AI approval
The growing emphasis on sustainability is transforming AI governance. Its environmental impact is becoming as crucial for widespread approval as security, privacy and compliance. Continue Reading
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Feature
18 Mar 2026
Smarter robots: Agentic and physical AI converge in business
The robotics industry is entering a new era where, thanks to AI, robots learn, optimize and solve the world's most complex supply chain, logistics and labor challenges in real time. Continue Reading
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News
16 Mar 2026
Zoom integrates agentic AI across platform portfolio
AI Companion 3.0 is breaking down communications silos across meetings, calls, chat and contact center. New custom AI agents also automate sales, IT and marketing workflows. Continue Reading
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Feature
16 Mar 2026
Is the AI memory shortage stifling enterprise adoption?
Enterprises bought up computer memory to fuel AI adoption. Now, amid a memory shortage, analysts share insights on what this means for enterprise AI adoption and what's next. Continue Reading
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Feature
13 Mar 2026
Is GenAI villain and hero in data center power drama?
GenAI's infrastructure requirements drive up power demands for hyperscalers and other large data centers, but GenAI, and AI-based automation, could also help manage consumption. Continue Reading
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Feature
13 Mar 2026
AI-ready data needs its own set of rules, experts say
At Gartner's 2026 Data and Analytics Summit, AI-ready data was top of mind. Explore these best practices from experts on achieving data readiness for AI systems. Continue Reading
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Feature
13 Mar 2026
C-suite shakeup: Demand for chief AI officers accelerates
GenAI's infiltration into virtually every aspect of business demands the C-suite make room for a CAIO focused on AI development, strategy, implementation, education and governance. Continue Reading
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Tip
12 Mar 2026
Why and how enterprises should build a green AI initiative
Executives making AI decisions must consider ethics, compliance and now environmental impact. Learn how green AI aligns governance and sustainability to improve digital strategies. Continue Reading
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Feature
11 Mar 2026
Q&A: Prioritize AI adoption while safeguarding human skills
In this Q&A, Gartner analyst Arun Chandrasekaran unpacks some of generative AI's invisible undercurrents and what to do about them. Continue Reading
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Tip
10 Mar 2026
Build trust on a federated governance model
Follow this practical blueprint to adopt a modern data governance approach that aligns people, processes and platform to deliver measurable results from AI across the business. Continue Reading
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Feature
09 Mar 2026
What CIOs can learn from Anthropic's safety pullback
Anthropic’s clash with the Pentagon shows how AI vendor safety policies can shift politically, forcing CIOs to strengthen governance and manage supplier risk. Continue Reading
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Feature
06 Mar 2026
GenAI streamlines enterprise knowledge management process
Business leaders sharpen insights, speed decisions and boost productivity using GenAI-powered knowledge management systems with their ability to unify and synthesize data. Continue Reading
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Feature
04 Mar 2026
Enterprise Connect 2026 brings AI from hype to reality
Enterprise Connect 2026 addresses AI adoption practicalities for UC and CX, including governance policies, AI silos, deepfake threats and industry-specific offerings. Continue Reading
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Feature
04 Mar 2026
How can AI help sustainability?
AI holds potential for sustainability, despite concerns of energy consumption and privacy. But it's too early in AI's lifespan to know its full environmental and social impacts. Continue Reading
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Tip
04 Mar 2026
Tools and techniques for optimizing AI data pipelines
Enhancing the five critical stages of AI data pipelines is essential; it determines whether AI drives business value or becomes a drain on resources. Continue Reading
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Feature
04 Mar 2026
How end-user computing is becoming a cost-control system
End-user computing has shifted from desktop support to a financial control plane, exposing SaaS sprawl, labor inefficiency and cost drift at the endpoint. Continue Reading
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Feature
03 Mar 2026
How GenAI deployments are redefining everyday work routines
GenAI deployments are making dramatic strides in boosting employee productivity, strategic analysis, software development cycles and customer service -- but not without risks. Continue Reading
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Feature
03 Mar 2026
AI data governance guidance that gets you to the finish line
As organizations dive into AI adoption, many realize the first real bottleneck is not the model but how to prepare their information so it can be used effectively in AI workflows. Continue Reading
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Feature
27 Feb 2026
AI transformation is inevitable but requires change management
Enterprises are split on AI adoption speed. While some take an aggressive workforce overhaul, others preach more careful change-managed strategies. Continue Reading
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Feature
27 Feb 2026
Is your business ready for an agentic AI team?
The race is on to implement agentic AI teams. But can your business successfully deploy and manage them before taking this next step in enterprise automation? Continue Reading
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Feature
26 Feb 2026
What Big Tech's AI spending means for your IT budget
Hyperscalers are spending billions on AI. CIOs can't match that scale -- but they can adopt smarter budgeting strategies to deliver measurable AI value. Continue Reading
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News
26 Feb 2026
Is Citrini Research's dark AI future a given?
Agentic AI might look good now, but it could have negative repercussions on the economy. So says a controversial thought experiment from Citrini Research. Continue Reading
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Feature
25 Feb 2026
How businesses can close the AI engineering gap
Amid growing concerns that AI is replacing jobs in several sectors, demand for AI engineers is surging as businesses employ several methods to overcome a severe skills shortage. Continue Reading
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Guest Post
25 Feb 2026
How agentic AI is changing work, strategy and competitiveness
AI agents are transforming work, business strategy and global competitiveness by enabling autonomous workflows, innovation and value creation in enterprises. Continue Reading
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Feature
25 Feb 2026
Battle of the bots: Best GenAI chatbots for business
Businesses are deploying multiple GenAI tools to support productivity. Success requires choosing the right tools for the right use case and keeping a close eye on the outcomes. Continue Reading
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Feature
25 Feb 2026
AI job losses: Transformation expected, not mass layoffs
The increasing move of AI into the enterprise may cause job losses, but IT professionals say it will reshape roles and improve productivity rather than trigger mass layoffs. Continue Reading
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Tip
24 Feb 2026
7 practical tips for agentic AI cost optimization
Building an agentic AI cost-management framework requires unique considerations and details. These tips can help businesses get started. Continue Reading
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Feature
23 Feb 2026
The AI bias playbook: Mitigation strategies for CIOs
From prioritizing data management to having a governance-first mindset, the C-suite can use the AI bias mitigation strategies in this playbook to limit AI bias risk. Continue Reading
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Tip
23 Feb 2026
The ethics that make human-AI agent collaboration work
Skepticism and distrust are common with new technology. Executives must develop a culture of trust with AI to ensure effective human-AI agent collaboration. Continue Reading
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Tip
20 Feb 2026
Experts share practices to overcome AI data readiness
Enterprise AI ambitions can stumble without strong data fundamentals. Here's how to pick, organize and maintain data so systems behave reliably and projects move to production. Continue Reading
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Feature
19 Feb 2026
Data and AI governance must team up for AI to succeed
AI applications won't produce reliable results -- and could create compliance and business ethics risks -- without strong data governance processes underpinning them. Continue Reading
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Feature
19 Feb 2026
The AI hype bubble might parallel the dot-com era bust
The current AI hype era resembles the dot-com bubble era in some ways, but there are significant differences as well. Continue Reading
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Feature
19 Feb 2026
How a CIO guides agentic AI with structured governance
Rimini Street's CIO explains how he deployed agentic AI for research and service -- and how an AI steering committee governs access and risk. Continue Reading
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Tip
19 Feb 2026
Should you use data backups to train AI models?
AI models must be trained on high quality, complete data. A lot of it. Backups are a treasure trove of this type of data, but are they ready to train AI? Continue Reading
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Feature
18 Feb 2026
Optimize AI models to generate more bang for your buck
AI models must be fully optimized to align with business goals, provide valuable insights and produce positive ROI. Check out these proven, common sense model optimization methods. Continue Reading
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Tip
18 Feb 2026
Global AI legislation and regulation tracker
With AI, it's better to be proactive, not reactive. This tracker compiles the major AI legislation, laws and frameworks across the U.S., Europe, Asia and beyond. Continue Reading
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Feature
18 Feb 2026
5 pillars of an agentic AI strategy
Agentic AI is forcing CIOs to rethink IT strategy. Success depends on identifying key use cases, assessing data readiness, planning infrastructure and establishing governance. Continue Reading
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Tip
13 Feb 2026
Best practices for building scalable AI infrastructure
Scalability is vital for AI platforms. These 10 best practices can help businesses build scalable infrastructure that supports AI workloads and adapts to fluctuating demands. Continue Reading
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Feature
12 Feb 2026
AI deployments gone wrong: The fallout and lessons learned
AI's deployment landscape is littered with good intentions, crushed projects and unintended consequences due to misaligned business goals, mistrust in AI and weak management. Continue Reading
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Tip
12 Feb 2026
How business leaders can prepare for quantum-AI integration
AI completely changed the way we work, and quantum computing has the potential to upend our work completely. How can these technologies integrate to achieve further innovation? Continue Reading
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Tip
09 Feb 2026
How to navigate data sovereignty for AI compliance
As AI systems consume data for training and decision-making, businesses must navigate complex regulations, geopolitical boundaries and vendor risks. Continue Reading
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Feature
06 Feb 2026
CIOs are feeling the pressure of the AI leadership gap
In this Q&A, Wendy Lynch, founder of Analytic Translator, discusses how CIOs need to close a leadership gap to overcome the huge cultural changes that come with the AI transition. Continue Reading
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Feature
05 Feb 2026
How watermarking AI content benefits businesses
AI watermarking is being used to identify deepfakes, enhance transparency and build trust in AI-generated content, but reliability issues and false positives present challenges. Continue Reading
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Feature
05 Feb 2026
5 skills needed to become a prompt engineer
With the rise of generative AI, prompt engineering has emerged as a new profession. Desired skills include refining prompts, analyzing AI output and ensuring alignment with business goals. Continue Reading
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Feature
04 Feb 2026
The business value of IT: How CIOs drive competitiveness
CIOs create business value when they remove obstacles and align teams, not when they adopt flashy technology. The CIO of DeVry University shows how IT offers a competitive edge. Continue Reading
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Tip
04 Feb 2026
Top AI KPIs that business leaders need to know
AI-specific KPIs can indicate model performance, customer satisfaction and overall business value. Explore these 25 AI KPIs to elevate the management of any AI initiative. Continue Reading
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News
03 Feb 2026
Vendors hawk everything AI; retailers take measured approach
The vendors will build it, but will the retailers come? Continue Reading
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Opinion
02 Feb 2026
The operational reality of enterprise AI
AI models are now commodities. It's enterprise challenges like security, scalability and integration are the real barriers to successful deployment. Continue Reading
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Feature
30 Jan 2026
How to ensure AI transparency, explainability and trust
Transparency, explainability and trust are critical for enterprise AI. Learn how organizations can embed these principles to build accountable, ethical and reliable systems. Continue Reading
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Feature
30 Jan 2026
10 AI business use cases that produce measurable ROI
When justifying their investments in AI deployments, business leaders know keeping up with the Joneses isn't enough without uncovering a positive ROI. Here's where to find it. Continue Reading
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Tip
29 Jan 2026
7 best practices for leading and managing agentic teams
Agentic AI teams are an evolution in professional partnerships. Business leaders can ensure agents succeed with clear objectives, strong governance and disciplined management. Continue Reading
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Feature
29 Jan 2026
Spotlight on AI and emerging tech in 2026
As we welcome 2026, AI continues to lead the charge in business innovation. Expect to see more about governance, physical AI and integration with emerging technologies. Continue Reading
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Feature
28 Jan 2026
Leading AI with ethics: The new governance mandate
Ethical AI governance is now a boardroom priority, enabling organizations to curb bias, ensure accountability and build trust as a strategic advantage. Continue Reading
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Tip
28 Jan 2026
Turn your AI center of excellence from sidelines to impact
AI CoEs face a challenging mission -- aligning AI investments with business strategy across multiple functions -- and many obstacles complicate their ability to deliver value. Continue Reading
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Feature
27 Jan 2026
AI's business future: What's to come in the next 5 years
Five years can seem like an eternity in a world where AI's technological advancements occur almost daily, but best to be prepared now and avoid "future shocks." Continue Reading
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Opinion
27 Jan 2026
Building governance for machine speed: The path to trusted AI autonomy
Governance systems need to match the speed of the AI agents they govern with real-time monitoring and dynamic enforcement. That's how companies balance autonomy and accountability. Continue Reading
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Opinion
26 Jan 2026
The €200B gamble: Will Europe's AI sovereignty vision become reality?
The EU's AI Continent Action Plan aims to establish a public-private partnership that fosters AI sovereignty via AI infrastructure, homegrown models and innovation. Continue Reading
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Feature
26 Jan 2026
Humans and AI: The role of people in the new AI world
With AI now poised to be a capable teammate rather than a mere tool, businesses are struggling to identify where and to what extent human-AI collaboration makes sense. Continue Reading
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Feature
23 Jan 2026
Context engineering takes prompting to a higher business level
In the care and feeding of AI models and chatbot interfaces, prompting alone can be a fool's errand in strategic business planning without the proper context to interpret prompts. Continue Reading
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Feature
23 Jan 2026
How to build a hype-free AI culture
AI success isn’t about models—it’s about leadership. CIOs who prioritize outcomes, governance and trust can scale AI without disrupting operations. Continue Reading
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Feature
21 Jan 2026
The dollars and sense of implementing AI
Calculating ROI of an AI project to prove business value requires a complicated mix of costs, including data prep, infrastructure, integration, staffing, training and power needs. Continue Reading
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Feature
20 Jan 2026
Regression in machine learning: A crash course for engineers
Regression in machine learning helps organizations forecast and make better decisions by revealing the relationships between variables. Learn how it's applied across industries. Continue Reading
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Feature
20 Jan 2026
Enterprise systems reward structure, not novelty
As AI enters core enterprise systems, governance and integration start to matter more than speed or novelty. Continue Reading
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Feature
19 Jan 2026
The gap between AI execution and enterprise accountability
AI is accelerating execution across enterprise workflows, from retail to customer service to core financial systems. Ownership and accountability are not moving at the same pace. Continue Reading
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Tip
16 Jan 2026
Why business leaders must explore post-quantum pre-quantum
With the continual advance of quantum technology comes threats to traditional cryptographic standards. Discover how to prepare for PQC pre-quantum. Continue Reading
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Tip
15 Jan 2026
AI governance can make or break data monetization
As pressures mount for businesses to get the most value from their data, AI governance ensures the data to be monetized is secure, protected, trustworthy and used responsibly. Continue Reading
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Tip
13 Jan 2026
Optimizing hybrid cloud architecture for AI workloads
Hybrid cloud architecture can help with the unique scalability, hardware and governance needs of AI workloads. But is it the right choice for your business? Continue Reading
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Opinion
09 Jan 2026
Setting the stage for 2026: Continuing AI pragmatism
Physical AI adoption, shifts in generative AI dominance and sovereign AI's rise in Europe and India are some predictions for 2026, according to Omdia's Mark Beccue. Continue Reading
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Feature
09 Jan 2026
Top 10 AI certifications and courses for 2026
As AI adoption accelerates, AI certifications and courses have proliferated. These offerings here go beyond the basics, deepening your knowledge of this rapidly evolving technology. Continue Reading
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Feature
08 Jan 2026
Digital workers: The CIO's new IT multiplier
CIOs are being asked to scale IT output without scaling teams. Autonomous digital workers are reshaping how leaders drive reliability, governance and execution across IT. Continue Reading
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Feature
08 Jan 2026
The AI plateau: What smart CIOs will do when the hype cools
The AI plateau marks a shift from hype to practical results. CIOs who focus on governance and measurable value can navigate this period successfully. Continue Reading
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Tip
08 Jan 2026
How to prepare your business for agentic AI adoption
Agentic AI adoption can go awry without a clear plan in place. Use this guide to ensure AI agents are deployed correctly and optimized for successful business outcomes. Continue Reading
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Feature
08 Jan 2026
The future of generative AI: 10 trends to follow in 2026
GenAI's outlook focuses on ROI expectations, power demands, data quality, agentic orchestration, plug-and-play LLMs, ethical practices, stepped-up security and human oversight. Continue Reading
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Feature
07 Jan 2026
Why enterprise AI is becoming a governance issue
As teams plan for the year ahead, AI decisions are shifting away from capability questions and toward ownership, control and accountability. Continue Reading
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Opinion
06 Jan 2026
How AI and the browser will change end-user IT in 2026
Looking ahead to 2026, the end-user IT landscape will shift in subtle but critical ways. Here's what to expect, from prompt security to browsers, productivity and autonomous IT. Continue Reading
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Tip
05 Jan 2026
How to build an AI-augmented workforce: The CIO's guide
An AI-augmented workforce pairs humans with AI to boost performance. Learn ways to build it, review examples, know the challenges and explore future trends shaping enterprise roles. Continue Reading
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Tip
05 Jan 2026
10 AI topics for 2026 that enterprise leaders need to know
Use these trending AI topics to inform your organization's strategy for 2026 and position it for future success. Continue Reading
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Feature
05 Jan 2026
AI regulation: What businesses need to know in 2026
Numerous local, regional and national AI regulations can help businesses govern AI, foster innovation and mitigate potential risks -- as long as their differences are understood. Continue Reading
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Feature
02 Jan 2026
The top 6 content management trends in 2026
AI technology continues to shape the content management market. It underpins top trends in 2026, including generative AI, agentic AI and predictive analytics. Continue Reading
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Tip
02 Jan 2026
5 UC and collaboration trends reshaping the market in 2026
The UC trends driving strategic priorities in 2026 include agentic AI, connected workspaces and security advancements to boost productivity and innovation. Continue Reading
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News
29 Dec 2025
Agentic orchestration, the next AI issue for CIOs to tackle
Salesforce, ServiceNow, AWS and others would like to manage all of your AI agents. Continue Reading
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News
18 Dec 2025
Agentic AI security focus of ServiceNow acquisition targets
ServiceNow attempts to build one (secure) platform to rule them all. Continue Reading
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Feature
18 Dec 2025
How AI is transforming project management in 2026
As the project management field increasingly embraces AI-powered software, the benefits can help organizations thrive -- but only if the risks are properly considered too. Continue Reading
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Tip
16 Dec 2025
Integrate and modernize legacy systems with AI
Complete replacement of, or over-reliance on, legacy systems can be disastrous. Organizations that modernize gradually will thrive in markets where AI is vital. Continue Reading
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Feature
15 Dec 2025
Who wins -- and loses -- with Trump's AI executive order?
AI companies are the major winners with Trump's new AI executive order. But what does it mean for end users and enterprises? Continue Reading
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Feature
10 Dec 2025
An AI bubble burst? Early warning signs and how to prepare
AI is nearing a reset, shifting focus from hype to measurable value. CIOs must reassess investments, prioritize ROI and guide their organizations toward a sustainable AI strategy. Continue Reading