AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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News
26 Nov 2025
Microsoft bets on human-agent team collaboration
At Microsoft Ignite, executives outlined the future of human-agent collaboration where AI agents are gaining specialized roles to enhance team collaboration. Continue Reading
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Tip
25 Nov 2025
Meet quantum needs with hybrid digital infrastructure
The potential for quantum computing remains unparalleled. Does your organization understand the demands quantum computing will have on digital infrastructure? Continue Reading
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Feature
25 Nov 2025
10 AI and machine learning trends to watch in 2026
AI is reshaping virtually every aspect of business operations. Stay ahead of the curve by exploring these 10 emerging AI trends for 2026. Continue Reading
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Guest Post
19 Nov 2025
Why enterprises shouldn't accept "good enough" AI ROI
Many companies see only modest AI gains while far greater value sits untouched. The real gap isn't technology, it's strategy. Continue Reading
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Tip
19 Nov 2025
Generative models: VAEs, GANs, diffusion, transformers, NeRFs
From powering conversational chatbots to realistic image creators, generative models are critical for many AI applications. Continue Reading
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Tip
13 Nov 2025
Top 4 AI chatbot privacy concerns and how to mitigate them
Do you know how your AI chatbot is storing your data, and who they are sharing it with? Discover mitigation strategies to prevent your chatbots from revealing sensitive data. Continue Reading
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News
12 Nov 2025
The CX universe takes on healthcare with agentic AI
Ready or not, CX tech vendors are tackling healthcare with agentic AI. Continue Reading
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Feature
10 Nov 2025
Time to promote AI agents from "assistants to associates"?
Are our humble AI agents turning into valuable AI associates? Learn about the growth of AI agents from experts at this year's EmTech MIT conference. Continue Reading
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Feature
07 Nov 2025
Managing trust in the age of AI influence
Can AI technology foster trust and serve the common good, or will algorithms shape humanity's future for the worse? Experts at EmTech MIT wrestled with the nuances. Continue Reading
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Feature
06 Nov 2025
How Canon's AI committee accelerates GenAI adoption
Canon's AI committee drives GenAI adoption with a dual approach -- educating broadly across teams and tailoring use cases to specific business verticals. Continue Reading
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Feature
04 Nov 2025
Explaining an AI bubble burst and what it could mean
As stock market turbulence sparks speculation of an AI bubble burst, the tech industry faces a critical shift, with inflated expectations turning to a review of AI's potential. Continue Reading
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Tip
04 Nov 2025
Move from reactive to predictive cloud management with AI
Discover how AI transforms cloud management from reactive firefighting to predictive optimization. Learn executive strategies for AI-human partnerships. Continue Reading
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Feature
03 Nov 2025
Experiment boldly, measure closely: A CIO's GenAI playbook
Samsara CIO Stephen Franchetti shares how a venture capital-like mindset and AI champion network have helped his organization scale internal GenAI projects. Continue Reading
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Definition
31 Oct 2025
What is a chief data officer (CDO)?
A chief data officer (CDO) in many organizations is a C-level executive whose position has evolved into a range of strategic data management responsibilities, including data governance, data quality and data strategy. Continue Reading
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Feature
31 Oct 2025
10 real-life examples of AI in the agriculture industry
From crop monitoring to autonomous machinery, AI is changing the agriculture industry. Hear from farm owners and domain experts on what use cases are having an effect in 2025. Continue Reading
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Feature
29 Oct 2025
3 enterprise AI horror stories for CISOs from 2025
In a race to adopt innovative technology, organizations across the globe made mistakes in enterprise AI deployment. What lessons can you learn from this year's AI horror stories? Continue Reading
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Definition
28 Oct 2025
Agentic AI explained: Key concepts and enterprise use cases
Agentic AI refers to artificial intelligence systems that are capable of autonomous action and decision-making. Continue Reading
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Feature
24 Oct 2025
Assessing the value of agentic AI in unified communications
IT leaders should pause before rushing into agentic AI for unified communications. First, nail down the business outcomes that will actually prove its value. Continue Reading
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Tip
23 Oct 2025
How AI governance manages risk at scale for enterprises
Effective oversight of AI systems requires more than technology. It relies on defined roles, coordinated risk protocols and tight collaboration across data and model teams. Continue Reading
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Definition
16 Oct 2025
What is a robot? Definition, purpose, uses
A robot is a machine designed to execute one or more tasks automatically with speed and precision. There are as many different types of robots as there are tasks for them to perform.A robot is a type of automated machine that can execute specific tasks with little or no human intervention and with speed and precision. Continue Reading
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Tip
09 Oct 2025
Agentic AI architecture: An enterprise guide
Agentic architectures can work independently to automate and orchestrate complex tasks in manufacturing, retail operations and supply chains but they present several challenges. Continue Reading
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Tip
03 Oct 2025
What is AI agent memory? Types, tradeoffs and implementation
AI agents with short- and long-term memory leapfrog simple task-oriented assignments into areas of autonomy, pattern recognition, personalization and strategic business planning. Continue Reading
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Opinion
03 Oct 2025
AI agents are accelerators, not developer replacements
The central challenge with integrating AI into application development isn't its capacity to assist, but rather the extent to which we can confidently delegate control. Continue Reading
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Tip
02 Oct 2025
How to build your first agentic AI system
Agentic AI systems can be a value add for many businesses -- but only if they're built properly. Development teams looking to build agentic AI can use this guide to get started. Continue Reading
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Feature
30 Sep 2025
Ethical considerations of agentic AI and how to navigate them
Beyond the risks associated with traditional AI, agentic AI poses specific ethical concerns, including diminished human oversight, privacy erosion and misaligned outcomes. Continue Reading
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Feature
22 Sep 2025
Beating AI fatigue: Quick wins for CIOs
Rapid AI advancements have left IT and business leaders feeling burned out. CIOs can take steps -- such as finding quick wins and upskilling employees -- to reduce this fatigue. Continue Reading
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Tip
16 Sep 2025
What is AI orchestration? How it works and why it matters
AI orchestration manages how models, data, and tools work together, using integration, automation and oversight to support complex systems. Continue Reading
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Tip
12 Sep 2025
5 types of AI agents and how to choose the right one
AI agents vary in design and purpose. Use this guide to explore different types of AI agents and determine which ones are best suited for various use cases. Continue Reading
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Definition
12 Sep 2025
What is AgentOps? What it does and how it powers AI agents
AgentOps is the collection of practices, tools and systems that organizations use to create, deploy and manage AI agents in operational situations. Continue Reading
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Definition
10 Sep 2025
What is ChatGPT Enterprise? Pricing, uses and features
ChatGPT Enterprise is OpenAI's premium version of its AI chatbot, ChatGPT. Continue Reading
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Opinion
09 Sep 2025
Why managing GenAI models is like owning a paddleboard
Lessons on GenAI model management can come from unlikely sources -- even from buying a paddleboard for the first time. Continue Reading
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Podcast
08 Sep 2025
Can you really trust AI with procurement tasks?
In the podcast, Globality CTO Keith McFarlane explains why procurement is so well suited to AI automation and why trust is key in getting people to let go of manual tasks. Continue Reading
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News
04 Sep 2025
AI's impact on Google search engine antitrust ruling
While some believe the ruling was too light, it does emphasize the role of GenAI vendors as competitors in the market. Continue Reading
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Tip
04 Sep 2025
Understanding the limitations and challenges of RAG systems
RAG reduces hallucinations and enables access to external data, but that doesn't mean it's perfect. These eight RAG limitations are essential for organizations to prepare for. Continue Reading
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News
03 Sep 2025
Anthropic announces $13B fundraise, $183B valuation
While the vendor's valuation is still far away from OpenAI's, investors still have confidence in the vendor -- especially as it focuses on enterprise safety and coding. Continue Reading
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Tip
02 Sep 2025
Improve observability with AI: 5 real-world success stories
As businesses rely more on hybrid and multi-cloud, comprehensive visibility into system performance and its effect on business outcomes is critical. Observability and AI can help. Continue Reading
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Feature
28 Aug 2025
How to use generative AI for sales
Sales teams can use generative AI to create personalized content, coach sales reps and improve forecasting. However, challenges include scaling and data readiness. Continue Reading
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News
27 Aug 2025
Ai2's open source agentic AI platform aids scientific research
With Asta, researchers can streamline workflows, synthesize evidence and analyze data. However, scientists must be careful about overreliance and hallucinations. Continue Reading
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News
27 Aug 2025
How Meta's $10B cloud deal with Google helps it scale AI
The move favors both companies: It shows Google's leadership in cloud infrastructure and furthers the social media giant's goal of becoming the leader in AI superintelligence. Continue Reading
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Tip
26 Aug 2025
5 top RAG tools for 2025
The landscape of RAG tools and frameworks is constantly evolving, making it easier to combine generative AI services with enterprise data. Continue Reading
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News
26 Aug 2025
Examining Elon Musk's xAI Lawsuit against OpenAI, Apple
While the lawsuit alleges anticompetitive practices and market monopolization, the case highlights the complexities of proving such claims. Continue Reading
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Podcast
26 Aug 2025
Black Girls Code CEO says Diversity in AI includes everyone
Cristina Mancini's journey shows that much still needs to be done to accelerate inclusion in technology. Continue Reading
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Feature
26 Aug 2025
Agentic AI compliance and regulation: What to know
Agentic AI's autonomous nature and its ability to access multiple data layers bring heightened risk. Learn how to ensure its deployment meets compliance standards. Continue Reading
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News
25 Aug 2025
DOJ targets state laws in latest inquiry
In another effort to further President Donald Trump's deregulatory agenda, the DOJ is seeking public comment on state laws that burden U.S. businesses. Continue Reading
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Podcast
25 Aug 2025
How EY is training employees to use AI in their jobs
In the podcast, Joe Depa, EY global chief innovation officer, explains how a well-designed curriculum targeting different needs results in high AI adoption rates without mandates. Continue Reading
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News
21 Aug 2025
U.S. could feel effects of EU AI Act as companies comply
The U.S. may be making a deregulatory push on AI, but the EU AI Act means large U.S. AI developers must comply with AI regulations that will affect their models regardless. Continue Reading
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News
21 Aug 2025
IBM-NASA Surya open source AI model forecasts solar flares
The new AI model could improve readiness for surges in solar activities that affect communications systems such as GPS. It also affects space weather forecasts. Continue Reading
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News
20 Aug 2025
Mozilla.ai CEO Dickerson talks open source AI advantages
Firefox parent Mozilla's AI startup, Mozilla.ai, is focused on building open source products for enterprises to enhance IT infrastructure. Continue Reading
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News
20 Aug 2025
Meta restructures AI division aiming for superintelligence
Despite the resources Meta has, it will likely face challenges as it seeks to meet its goal. Continue Reading
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Feature
19 Aug 2025
Security risks in agentic AI systems and how to evaluate threats
Agentic AI changes workflows, boosts productivity and introduces new security risks. Learn what agentic AI can do and how to make this intelligent automation system secure. Continue Reading
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News
15 Aug 2025
Trump shifts U.S. competition policy
While revoking former President Joe Biden's executive order on competition may make M&A more favorable for tech companies, it doesn't hand the industry a pass for future deals. Continue Reading
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News
14 Aug 2025
AI model provider Cohere raises $500M, valuation now $6.8B
The AI vendor rose to prominence during the same time period as OpenAI and Anthropic, but it seemed to have fallen behind. The new funding shows it still has a play in the AI market. Continue Reading
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News
14 Aug 2025
Alibaba unveils Accio Agent for global trade
The e-commerce giant's new agent targets tasks such as building a business plan and following through on it. Continue Reading
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Feature
14 Aug 2025
Vertical AI agents explained: The future of enterprise tech
The need for ever more AI expertise and performance has spawned vertical AI agents -- a new breed of autonomous agents purpose-built for specific industries. Learn how they work. Continue Reading
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Definition
13 Aug 2025
What is fuzzy logic?
Fuzzy logic is an approach to computing based on degrees of truth rather than the usual true or false -- 1 or 0 -- Boolean logic on which the modern computer is based. Continue Reading
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News
13 Aug 2025
MongoDB launches enterprise-focused AI models
The vendor's new models enhance document context capture and enable developers to guide the reranking process with instructions, while improving accuracy. Continue Reading
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News
12 Aug 2025
Perplexity's Chrome bid shows growing competition in AI search
The AI search startup's bid comes as the world waits for the final decision following the antitrust case against Google. Continue Reading
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Podcast
12 Aug 2025
How Cerebras approaches competing against Nvidia
The AI vendor's director of product marketing says the company first focused on large chips and later turned attention to ramping up inferencing. Continue Reading
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News
08 Aug 2025
Intel CEO's potential China links a warning for U.S. companies
President Donald Trump called for Intel CEO Lip-Bu Tan to resign, another signal of the administration's heightened focus on competition and support of domestic manufacturing. Continue Reading
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News
07 Aug 2025
OpenAI's GPT-5 is out: Where it shines, and where it doesn't
Experts say it's an incremental release but shows some strengths that might interest enterprises. Continue Reading
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Opinion
07 Aug 2025
3 eye-catching vendor announcements from Black Hat
At Black Hat 2025, some vendors had intriguing acquisitions and announcements in the realms of shadow AI, unmanaged devices and browser security. Continue Reading
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Tip
06 Aug 2025
How to use change management for better AI adoption
Is your business ready for AI -- or just adding expensive tools without adapting workflows to maximize value and minimize risk? Continue Reading
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News
05 Aug 2025
Belatedly, OpenAI releases 2 new open weight models
This is a highly anticipated release, as the vendor has received criticism for straying from its open background after GPT-2. Continue Reading
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News
05 Aug 2025
Salesforce, ServiceNow invest in Genesys agentic AI workflow
Two rivals pump cash into CCaaS leader Genesys in hopes that their respective AI agents grow roots into its users' contact centers. Continue Reading
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Tip
01 Aug 2025
5 MCP security risks and mitigation strategies
MCP facilitates interactions between AI models and external services. But at what security cost? Continue Reading
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News
28 Jul 2025
Domestic manufacturing policy emphasizes U.S. tech, products
Bringing manufacturing back to the U.S. might be a lofty goal for some products, but companies like Apple are making moves to source some components for products locally. Continue Reading
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Feature
28 Jul 2025
Ultimo adds digital labor to org chart, EAM system
The EAM vendor is building out a digital workforce at 'light speed' to become an AI-first business. It also wants to help customers move in a similar direction. Continue Reading
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Tip
28 Jul 2025
AIaaS adoption: What to overcome and how to succeed
Taking a thoughtful approach to AI as a service can ensure successful outcomes. Organizations need to know the why, what and how behind their AIaaS adoption strategies. Continue Reading
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Tip
25 Jul 2025
How to evaluate LLMs for enterprise use cases
What defines success is business value -- not just benchmark scores. Continue Reading
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Feature
25 Jul 2025
How AI is affecting the job market and how workers can adapt
AI is rapidly transforming the job market, automating entry-level positions while creating new roles. This complex shift affects workers, businesses and the economy. Continue Reading
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News
24 Jul 2025
How Salesforce deploys its AI agents internally
Is 30% to 50% of the work at Salesforce really done by AI, as CEO Marc Benioff claimed? We put that question to the company's chief digital officer. Continue Reading
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News
24 Jul 2025
Why Apple is ripe for an AI acquisition to improve Siri
Following WWDC, questions mount over the company's GenAI approach. An acquisition may be necessary for it to gain ground in GenAI. Continue Reading
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News
23 Jul 2025
White House AI plan places scrutiny on state AI laws
While the White House wants to ensure U.S. companies can export AI products, it's considering new export controls for semiconductor manufacturing subsystems. Continue Reading
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News
23 Jul 2025
Google advances Gemini with low-cost Flash-Lite 2.5
The cloud provider's model release targets businesses looking for performance, cost-effectiveness and precision. Continue Reading
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News
22 Jul 2025
Federal research funding cuts could slow tech innovation
With massive funding cuts proposed at both federal research agencies and U.S. universities, U.S. R&D investment is poised to fall behind China and the EU. Continue Reading
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News
18 Jul 2025
Data-driven AI: How AWS partners and customers operate
A key factor is driving how organizations like The Ocean Cleanup and Dine Brands apply AWS' technology to their applications and needs. Continue Reading
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News
17 Jul 2025
Google adds new features in Search as AI race intensifies
The tech giant added more GenAI features to AI Mode, and a new business calling system. The updates respond to growing rivalry in AI search from vendors like OpenAI and Perplexity. Continue Reading
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News
16 Jul 2025
AI training, copyright issues headline U.S. Senate hearing
U.S. senators blasted companies, including Meta and Anthropic, for training AI models on copyrighted content, including pirated books and other materials. Continue Reading
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News
16 Jul 2025
AWS launches AgentCore system and agentic marketplace
The cloud provider introduced a service that includes capabilities that help agents perform at a bigger scale. It also unveiled a new marketplace. Continue Reading
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News
14 Jul 2025
China startup Moonshot AI rivals U.S. with cheap open model
A Chinese startup is out with an open source trillion-parameter model that excels at coding and agentic tasks. It outperforms Western competitors on some benchmarks. Continue Reading
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News
14 Jul 2025
U.S. pushes back on China, invests in rare earth resources
U.S. officials are increasingly concerned about China's dominance over critical minerals used in advanced technologies. Continue Reading
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Feature
14 Jul 2025
The rise of AI-generated content
AI-generated content is revolutionizing media creation with speed and efficiency. Yet, it also raises ethical concerns and challenges in originality and quality control. Continue Reading
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Tip
14 Jul 2025
8 agentic AI governance strategies: A complete guide
AI agents demand scrupulous data governance, such as permission policies and human oversight. This comprehensive guide can help organizations develop effective practices. Continue Reading
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News
10 Jul 2025
XAI releases Grok 4 amid furor over antisemitic comments
Elon Musk’s xAI launches latest model amid backlash over antisemitic responses by previous version. Meanwhile, startup Perplexity releases Comet, an AI browser. Continue Reading
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Tip
10 Jul 2025
What CISOs need to know about AI governance frameworks
AI offers business benefits but poses legal, ethical and reputational risks. Governance programs manage these risks while ensuring responsible use and regulatory compliance. Continue Reading
- News 08 Jul 2025
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News
08 Jul 2025
Cerebras launches Alibaba model, forms key AI partnerships
The vendor expanded Alibaba's Qwen3-235B context window to 131k. It also formed strategic partnerships with DataRobot, Notion and other companies. Continue Reading
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News
07 Jul 2025
Financial services giant Prudential crafts agentic AI strategy
Like all technology deployments in highly regulated industries, agentic AI must be approached carefully. Continue Reading
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Feature
07 Jul 2025
AI lawsuits explained: Who's getting sued?
Authors, artists and others are filing lawsuits against generative AI companies for using their data in bulk to train AI systems without permission. Continue Reading
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News
01 Jul 2025
Amazon foundation model for robots shows what's possible
The vendor created the new model with Amazon SageMaker, showing what's possible with the platform and that models do not have to be language models to provide business value. Continue Reading
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News
01 Jul 2025
Senate's 'One Big, Beautiful Bill' affects AI, U.S. energy
The massive tax bill passed by the Senate represents a shift in U.S. energy policy and opens a window for Congress to move on a federal AI framework. Continue Reading
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Podcast
01 Jul 2025
Diverse data, ethical use key to responsible AI engineering
Karen Panetta's engineering journey led her to identify critical bias in facial recognition systems and champion transparent technology that protects human welfare. Continue Reading
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News
30 Jun 2025
Baidu makes foundation model Ernie 4.5 open source
The China-based AI vendor has contributed to the open source community before. The release of the family of open models highlights the growth of the open source community in GenAI. Continue Reading
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Feature
30 Jun 2025
ChatGPT advanced AI, but OpenAI faces hurdles in keeping lead
Model makers disrupted AI, pushing Google to innovate and boosting Microsoft. Yet four years later, enterprises remain loyal to cloud providers, leaving the survival of the startups uncertain. Continue Reading
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News
26 Jun 2025
In an FTC antitrust win, Meta could face divestitures
The FTC argues that Meta acquired Instagram and WhatsApp to eliminate competition in social media networks. If the FTC wins its case, Meta could be forced to sell those products. Continue Reading
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News
25 Jun 2025
Google settlement may affect DOJ antitrust remedies
Google faces numerous antitrust challenges and has agreed to spend $500 million revamping its regulatory compliance structure in a settlement with shareholders. Continue Reading
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News
24 Jun 2025
Trump wants to axe rules affecting business competition
As the FTC and DOJ work to assess what rules to cut, lawmakers disagree on how deregulation will affect U.S. markets. Continue Reading
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News
24 Jun 2025
AI-generated deepfakes spread in Israel-Iran-U.S. conflict
Bad actors have used AI technology for more than a decade to spread misinformation and disinformation. However, the tools are getting more sophisticated and difficult to detect. Continue Reading
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News
24 Jun 2025
Salesforce Agentforce 3 lifts the hood on observability
Agentforce 3, the latest agentic AI tool from Salesforce, focuses on observability and interoperability. Continue Reading
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Definition
24 Jun 2025
What is crypto-agility?
Crypto-agility, or cryptographic agility, is the ability of an organization to efficiently and rapidly change cryptographic algorithms, protocols or primitives in response to emerging threats, vulnerabilities or regulatory requirements. Continue Reading
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News
18 Jun 2025
U.S. senators offer perspectives on U.S. energy policy
Nuclear energy dominates the discussion among lawmakers and the tech industry as a top potential power source for AI data centers, which consume large amounts of electricity. Continue Reading
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News
17 Jun 2025
Apple AI paper likely self-serving but has some merit
Although the iPhone maker appears to be trying to draw attention away from the fact that it's behind in LLMs, the point it makes might still be valid. Continue Reading