AI business strategies
Artificial intelligence software is changing how enterprises conduct business. Machine learning supports data-driven decisions, customer service chatbots follow up on leads, robots in manufacturing boost productivity -- the list goes on. Get advice for building and implementing AI business strategies.
Top Stories
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News
01 Jul 2025
Amazon foundation model for robots shows what's possible
The vendor created the new model with Amazon SageMaker, showing what's possible with the platform and that models do not have to be language models to provide business value. Continue Reading
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News
01 Jul 2025
Senate's 'One Big, Beautiful Bill' affects AI, U.S. energy
The massive tax bill passed by the Senate represents a shift in U.S. energy policy and opens a window for Congress to move on a federal AI framework. Continue Reading
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Podcast
01 Jul 2025
Diverse data, ethical use key to responsible AI engineering
Karen Panetta's engineering journey led her to identify critical bias in facial recognition systems and champion transparent technology that protects human welfare. Continue Reading
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News
30 Jun 2025
Baidu makes foundation model Ernie 4.5 open source
The China-based AI vendor has contributed to the open source community before. The release of the family of open models highlights the growth of the open source community in GenAI. Continue Reading
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Feature
30 Jun 2025
ChatGPT advanced AI, but OpenAI faces hurdles in keeping lead
Model makers disrupted AI, pushing Google to innovate and boosting Microsoft. Yet four years later, enterprises remain loyal to cloud providers, leaving the survival of the startups uncertain. Continue Reading
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News
26 Jun 2025
In an FTC antitrust win, Meta could face divestitures
The FTC argues that Meta acquired Instagram and WhatsApp to eliminate competition in social media networks. If the FTC wins its case, Meta could be forced to sell those products. Continue Reading
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News
25 Jun 2025
Google settlement may affect DOJ antitrust remedies
Google faces numerous antitrust challenges and has agreed to spend $500 million revamping its regulatory compliance structure in a settlement with shareholders. Continue Reading
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News
24 Jun 2025
Trump wants to axe rules affecting business competition
As the FTC and DOJ work to assess what rules to cut, lawmakers disagree on how deregulation will affect U.S. markets. Continue Reading
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News
24 Jun 2025
AI-generated deepfakes spread in Israel-Iran-U.S. conflict
Bad actors have used AI technology for more than a decade to spread misinformation and disinformation. However, the tools are getting more sophisticated and difficult to detect. Continue Reading
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News
24 Jun 2025
Salesforce Agentforce 3 lifts the hood on observability
Agentforce 3, the latest agentic AI tool from Salesforce, focuses on observability and interoperability. Continue Reading
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Definition
24 Jun 2025
What is crypto-agility?
Crypto-agility, or cryptographic agility, is the ability of an organization to efficiently and rapidly change cryptographic algorithms, protocols or primitives in response to emerging threats, vulnerabilities or regulatory requirements. Continue Reading
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News
18 Jun 2025
U.S. senators offer perspectives on U.S. energy policy
Nuclear energy dominates the discussion among lawmakers and the tech industry as a top potential power source for AI data centers, which consume large amounts of electricity. Continue Reading
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News
17 Jun 2025
Apple AI paper likely self-serving but has some merit
Although the iPhone maker appears to be trying to draw attention away from the fact that it's behind in LLMs, the point it makes might still be valid. Continue Reading
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News
17 Jun 2025
Oracle adds xAI Grok models to OCI
The move is customer-focused, as the tech giant aims to offer the models for applications such as content generation, research and business process automation. Continue Reading
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News
17 Jun 2025
Adobe takes on AI search optimization with LLM Optimizer
SEO isn't dead yet, but new tools are needed to optimize content for generative AI search engines. Continue Reading
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Podcast
17 Jun 2025
Pegasystems founder and CEO Alan Trefler on future of GenAI
The tech pioneer is optimistic about generative AI -- as long as users are aware of its capacity for mistakes. Continue Reading
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Feature
13 Jun 2025
AI lawsuits explained: Who's getting sued?
Authors, artists and others are filing lawsuits against generative AI companies for using their data in bulk to train AI systems without permission. Continue Reading
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News
11 Jun 2025
Meta introduces new world model for robots and agents
The social media giant's new V-JEPA 2 helps robots and agents learn more about the real world. It comes as the vendor seeks to be more competitive in GenAI. Continue Reading
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News
10 Jun 2025
U.S. will need policy to navigate EU rules
Protecting U.S. tech companies from the EU's regulatory regime will present a challenge to U.S. officials, who have pursued antitrust cases against big tech. Continue Reading
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News
10 Jun 2025
AI legal battles: U.K. trial and new U.S. lawsuit unfold
Getty Images fights Stability AI over copyright infringement in the U.K. courts, while Reddit sues Anthropic for contract breach over unauthorized data scraping for AI training. Continue Reading
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Tip
06 Jun 2025
Does AI-generated code violate open source licenses?
Unresolved questions about how open source licenses apply to AI models trained on public code are forcing users, vendors and open source developers to navigate legal gray areas. Continue Reading
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News
06 Jun 2025
IBM launches Watsonx AI Labs, acquires Seek AI
The company said its new startup incubator will give AI developers access to tools and expertise to build enterprise AI applications. Continue Reading
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Definition
06 Jun 2025
What is automated reasoning? How is it used in AI?
Automated reasoning is the area of computer science concerned with applying reasoning in the form of logic to computing systems. Continue Reading
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Answer
04 Jun 2025
Who owns AI-generated content?
AI-generated content has been put on the legal chopping block. However, different interpretations of copyright laws can blur the lines of ownership. Continue Reading
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Feature
04 Jun 2025
How AI is changing telemedicine in 2025
AI is virtually expanding, reshaping and personalizing telehealth practices in triaging, image analysis, patient diagnoses, treatment planning, monitoring and mental health. Continue Reading
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Podcast
03 Jun 2025
Exploring Nvidia's approach to AI factories
The AI hardware and software provider is focusing on building massive data centers that do everything in the AI lifecycle, from data ingestion to inferencing and fine-tuning. Continue Reading
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News
30 May 2025
Grammarly secures $1B in funding as it plans for the future
General Catalyst's investment shows confidence in Grammarly's AI and language expertise. The vendor plans to transition from an AI tool to a communications and productivity platform. Continue Reading
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Tip
28 May 2025
6 types of AI content moderation and how they work
AI will change how organizations moderate content, especially on social media and with the increase in AI-generated content. Here's what you need to know. Continue Reading
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Tip
27 May 2025
RAG best practices for enterprise AI teams
Many organizations are already using commercial chatbots driven by large language models, but adding retrieval-augmented generation (RAG) can improve accuracy and personalization. Continue Reading
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News
22 May 2025
U.S. policy moves reflect big tech issues with state AI laws
House Republicans proposed a 10-year moratorium on state AI rules, reflecting a concern among tech companies about the growing patchwork of state AI and data privacy measures. Continue Reading
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Opinion
22 May 2025
With shadow AI, sometimes the cure is worse than the disease
Organizations need to implement policies and restrictions around AI productivity tools, but they also need to make sure the policy isn't causing more harm than good. Continue Reading
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Feature
22 May 2025
AI upskilling strategies that center workers, not tech
At MIT's Sloan CIO Symposium, experts emphasized that AI upskilling starts with what humans do best, pairing hands-on learning with inclusive, contextualized strategies. Continue Reading
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News
22 May 2025
Anthropic intros next generation of Claude AI models
The models are designed for coding. Opus 4 helps with sustained coding tasks, and Sonnet 4 replaces 3.7 Sonnet. The models give insight into a shift in the GenAI market. Continue Reading
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News
21 May 2025
Mistral AI intros Devstral, new coding LLM
The model is aimed at coders. It expands the coding context window and focuses on enhancing current code. The LLM also shows what is possible with agentic technology. Continue Reading
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News
21 May 2025
State AI law moratorium shapes congressional debate
While some policymakers argue that protecting consumers from AI-related harms means regulation, others say existing rules offer sufficient protection. Continue Reading
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News
20 May 2025
Google expands Gemini model, Search as AI rivals encroach
The tech giant introduced a slew of new generative AI capabilities as the pace of innovation in search technology intensifies. Continue Reading
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News
20 May 2025
Court to weigh divestiture in Google ad tech antitrust case
Forcing Google to divest assets in the DOJ's advertising market antitrust case against it will present a challenging issue to the court during the upcoming remedies trial. Continue Reading
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News
20 May 2025
Nvidia AI platform for cloud GPU providers widens supply
The vendor is addressing the AI chip supply and demand challenge while also helping some lower-tier cloud GPU providers that are facing challenges in the GPU-as-a-service market. Continue Reading
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Podcast
20 May 2025
AI and humans will work together in the future
There are contrasting perspectives on AI and jobs. For Asana, however, AI technology will enhance workers and be a collaborator. Continue Reading
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News
16 May 2025
AWS intros Strands Agents SDK
Many developers find agentic AI difficult, so the new SDK is meant to help them deploy the technology and connect models and tools. The toolkit also aligns with AWS' SDLC strategy. Continue Reading
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News
15 May 2025
Together AI acquires startup to improve data quality
The startup has a family of models for data tasks. The acquisition adds complementary capabilities to improve AI model quality. Continue Reading
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News
15 May 2025
Proposed U.S. budget cuts raise fears about tech innovation
President Donald Trump's proposed FY 2026 budget slashes funding for federal agencies, including NSF and NIST, which support tech research and innovation in the U.S. Continue Reading
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News
13 May 2025
Nvidia, AMD, others tout AI partnerships with Saudi Arabia
The U.S. tech involvement follows a long-term plan for the country to become an AI hub by 2030. Vendors get access to energy resources, and Saudi Arabia benefits from AI chips. Continue Reading
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News
13 May 2025
Automation Anywhere adds reasoning to agentic AI platform
The robotic process automation vendor's agentic process automation platform now has a reasoning engine that can understand enterprise context and help with agentic orchestration. Continue Reading
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News
13 May 2025
AI copyright suits to be affected by Copyright Office stance
Federal report findings could weaken GenAI vendors' fair use positions in copyright suits. Continue Reading
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News
13 May 2025
USAA takes an 'experiment and see' approach with AI
The financial services company experiments with different models and AI tools and technologies. It uses AI technology both internally and externally. Continue Reading
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News
12 May 2025
Contempt order worsens Apple's antitrust woes
A federal judge found Apple to be in contempt of an injunction ordering the company to make access to alternative payment options in the company's App Store easier. Continue Reading
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Definition
12 May 2025
What is intelligent process automation (IPA)?
Intelligent process automation (IPA) is a combination of technologies used to manage and automate digital processes. Continue Reading
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Feature
09 May 2025
How business leaders are measuring generative AI's ROI
At EmTech AI, generative AI's value was top of mind. But real ROI depends on business fundamentals like change management and clear success metrics. Continue Reading
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News
08 May 2025
Trump targets AI diffusion rule as big tech talks AI race
President Donald Trump will walk back a Biden-era rule restricting the sale of advanced U.S. AI chips and models in the month it's set to take effect. Continue Reading
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Tip
07 May 2025
Address top AI privacy concerns with this 7-point checklist
AI systems raise complex privacy and security issues. Use this practical checklist to protect sensitive data and stay compliant. Continue Reading
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News
06 May 2025
IBM customers assess the performance of AI agents
Enterprises are carefully watching the popular technology. While some see agents as too immature relative to what vendors promise, others are slowly integrating them. Continue Reading
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News
06 May 2025
Staying nonprofit could slow, not stop, OpenAI fundraising
The GenAI vendor could find itself slowing down after its decision to retain a nonprofit ownership structure, at least for now. Continue Reading
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Podcast
06 May 2025
GenAI assists writing platform Grammarly in AI strategy
The vendor uses a testing mechanism to show organizations how it has improved using its GenAI assistant. This is an example of the vendor moving beyond just being a proofreader. Continue Reading
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News
06 May 2025
IBM targets agentic AI orchestration
The long-established vendor launched agent-building tools, prebuilt agents, and orchestration and integration capabilities for enterprises to integrate with major vendor platforms. Continue Reading
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Definition
05 May 2025
What is assistive technology (adaptive technology)?
Assistive technology refers to devices and services that help people with disabilities and long-term health conditions perform a variety of tasks. Continue Reading
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News
01 May 2025
What Amazon Nova Premier reveals about AI models and agents
While the model is not unique, the vendor said it is the fastest and most cost-effective model in Amazon Bedrock at its intelligence level, which might appeal to some enterprises. Continue Reading
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News
01 May 2025
Enterprises need to prepare for DOJ data rule
Organizations must take steps to ensure compliance with emerging rules targeting foreign adversaries' access to U.S. citizens' sensitive personal information. Continue Reading
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News
01 May 2025
What Meta's new AI app means for OpenAI
The social media giant's new app directly rivals ChatGPT. This could mean that the ChatGPT creator needs to improve its tools, or it could trigger a slip for OpenAI. Continue Reading
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Feature
01 May 2025
4 lessons in the new era of AI-enabled cybercrime
Cyberattacks have evolved rapidly as GenAI use has become more widespread. An RSAC Conference 2025 panel shared what they've learned over the past two years. Continue Reading
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Feature
30 Apr 2025
Will AI replace jobs? 18 job types that might be affected
These 18 job types -- including administrative, customer service and teaching -- might be replaced, augmented or improved by the latest artificial intelligence wave. Continue Reading
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News
30 Apr 2025
AI creators need to have women in the room
AI technology is growing, but biases and systemic challenges remain for women seeking to enter the field. This means that the tools themselves lack representation. Continue Reading
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News
29 Apr 2025
Regulators urge businesses to cooperate on data privacy laws
Providing detailed background information is one way to help data privacy regulators during investigations of potential violations. Continue Reading
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News
28 Apr 2025
Deriving ROI from AI is more than just monetary value
While some enterprises can see the business value from their AI initiatives relatively quickly in terms of financial value, others see it in the efficiency of their employees. Continue Reading
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News
28 Apr 2025
AI adoption hovers around 25% for office workers
Perficient and Thomson Reuters surveys show that AI adoption is limited in some sectors, but there's lots of experimentation and evaluation happening. Continue Reading
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News
25 Apr 2025
AI tests limits of data privacy regulation
OpenAI CEO Sam Altman speaks about where data privacy guardrails are needed and where there might be room to rework privacy approaches. Continue Reading
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News
25 Apr 2025
Perplexity is on iOS, but problems remain for AI search firm
The vendor faces many complex situations that might prevent users from setting it as their devices' default voice assistant. Users may instead move toward Siri. Continue Reading
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News
24 Apr 2025
Policymakers look to state laws for federal data privacy law
Twenty U.S. states have adopted comprehensive data privacy laws, meaning that businesses face a complex network of laws with varied privacy requirements and definitions. Continue Reading
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News
24 Apr 2025
Nvidia, OpenAI intro tools for agentic AI, creating images
The vendors add to the numerous tools available in the generative AI market with a new system for building and managing agents and a high-quality image generator. Continue Reading
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News
23 Apr 2025
Tariffs not likely to undermine Nvidia's AI dominance
Tariffs and restrictions on exports could mean more competition for the world's top AI hardware company. However, the vendor will still likely keep its lead in the AI chip market. Continue Reading
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Tip
23 Apr 2025
8 business use cases for ChatGPT in 2025
By the end of 2024, 76% of businesses worldwide were using ChatGPT. The real question is, how are they using it? Continue Reading
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News
18 Apr 2025
Google, Meta antitrust cases could set legal precedents
The courts dealt Google a blow this week, deciding it operates an illegal monopoly in digital ad tech. Meta's antitrust trial over Instagram and WhatsApp also began this week. Continue Reading
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News
17 Apr 2025
AI companies claim existing rules can govern agentic AI
AI agents are trained to perform tasks autonomously. Vendors including Meta, OpenAI and others offer platforms for businesses to build their own AI agents. Continue Reading
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News
17 Apr 2025
What's new and not new with OpenAI's latest reasoning models
The o3 and o4-mini models are supposed to be better than previous models. While they have improved abilities that can be seen as agentic, the upgrades are mostly incremental. Continue Reading
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Definition
17 Apr 2025
What is OpenAI?
OpenAI is a private research laboratory that aims to develop and direct artificial intelligence (AI) in ways that benefit humanity as a whole. Continue Reading
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Tip
16 Apr 2025
Get AI change management right: A checklist for success
Is your business truly ready for AI -- or just adding expensive tools without adapting workflows to maximize value and minimize risk? Continue Reading
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News
15 Apr 2025
OpenAI's GPT-4.1 targets coding for developers
The new family of models is aimed at making developers code better. It includes OpenAI's first nano model. Continue Reading
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News
11 Apr 2025
GenAI vendor Writer releases agentic platform for business
The platform is geared for business users, the vendor's primary targets. However, it must compete with bigger tech companies' agentic tools. Continue Reading
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News
10 Apr 2025
With Llama 4, Meta ups stakes in open model race
Models in the new Llama 4 family compete with open source offerings, most notably from Chinese upstart DeepSeek. Continue Reading
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News
10 Apr 2025
Antitrust fix elusive as Google set to face remedies trial
Divesting Chrome, ending search engine agreements and increasing data access are some of the remedies proposed by the Justice Department to fix Google's monopoly in online search. Continue Reading
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Tip
10 Apr 2025
How to audit AI systems for transparency and compliance
AI audits help businesses ensure functionality, transparency and compliance when deploying AI systems. Learn how to conduct audits to build trust and meet regulatory requirements. Continue Reading
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News
09 Apr 2025
Google intros agent building tools and an agent protocol
The tech giant introduced a new agent development kit. It also introduced enhanced reasoning capabilities and new features for its multimodal models. Continue Reading
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News
08 Apr 2025
Policymakers weigh U.S.-China AI competition after DeepSeek
Boosting federal R&D, sustaining export controls and creating a federal AI framework are a few suggestions experts made to help maintain the U.S. lead in AI. Continue Reading
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Podcast
08 Apr 2025
Siemens follows the path of industrial AI
The global tech conglomerate has adapted generative AI technology to create intelligent systems to control machines. Continue Reading
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News
03 Apr 2025
Anthropic brings AI to students with Claude for Education
The initiative is unsurprising, especially since students and employers have been pushing for more AI tools. However, it fails to address some issues. Continue Reading
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News
02 Apr 2025
A look at OpenAI's $40B funding and $300B valuation
While the amount investors promised shows the potential for the ChatGPT maker in the AI market, concerns about the vendor's profitability could keep it from seeing the full amount. Continue Reading
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Tip
01 Apr 2025
How to address common customer service gaps
Has customer service gotten worse? Customers and businesses disagree on the answer to that question. Continue Reading
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News
31 Mar 2025
Amazon aims at AI agents with Nova Act for browser use
The vendor introduces a new model and SDK that developers can use to build AI agents to complete tasks on the web. But it's not the first -- or even the second -- to do so. Continue Reading
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News
28 Mar 2025
Anthropic's early lawsuit win pushes courts forward on fair use
The judge's ruling shows the complexity of bringing a lawsuit against model providers and the need for clarity on fair use in the age of generative AI. Continue Reading
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Tip
27 Mar 2025
Advantages and disadvantages of AI explained
Is AI good or bad? AI will benefit society, according to experts, but only with the correct guidelines in place and a solid understanding of what AI systems can and cannot do. Continue Reading
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Tip
27 Mar 2025
Assess and manage the risks of using AI for business
Legal ramifications, public image crises and misleading information are some of the disastrous consequences of incorrectly using AI. If you don't have a policy for managing AI risks, now is the time. Continue Reading
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News
26 Mar 2025
AI model race heats up with OpenAI, Google, DeepSeek releases
The GenAI race intensifies with rapid model releases from LLM players, but enterprises are less focused on incremental upgrades and more interested in agentic AI. Continue Reading
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Feature
26 Mar 2025
AI existential risk: Is AI a threat to humanity?
What should enterprises make of the recent warnings about AI's threat to humanity? AI experts and ethicists offer opinions and practical advice for managing AI risk. Continue Reading
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News
21 Mar 2025
Google, OpenAI target state laws in AI action plan
The federal government is developing plans for AI policy in the U.S. Stakeholders want a federal policy preempting state laws as a top strategic priority. Continue Reading
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News
20 Mar 2025
Cloudflare unveils tools for safeguarding AI deployment
The cybersecurity vendor's new suite helps businesses, developers and content creators deploy AI technology at scale safely and securely. Continue Reading
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News
18 Mar 2025
Nvidia aims at agents, physical AI with reasoning models
The AI hardware and software vendor launched Llama Nemotron, a family of open source models for agentic AI. It also introduced Cosmos Reason. Continue Reading
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News
18 Mar 2025
As lawsuits pile up, Section 230 shields digital platforms
Section 230 immunity and First Amendment rights create a staggering challenge for legal teams looking to hold social media platforms accountable for alleged harms. Continue Reading
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Feature
18 Mar 2025
Data quality in AI: 9 common issues and best practices
Building a useful, reliable AI system requires trustworthy, well-managed data. Here's how to find and fix data issues that can drag down AI projects. Continue Reading
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News
17 Mar 2025
Baidu's low-priced new AI models bring questions about cost
The Chinese tech vendor said its reasoning model matches DeepSeek's performance, at half the price. It's unclear how much the vendor spent to build it. Continue Reading
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Definition
13 Mar 2025
What is GenAI? Generative AI explained
Generative artificial intelligence, or GenAI, uses sophisticated algorithms to organize large, complex data sets into meaningful clusters of information in order to create new content, including text, images and audio, in response to a query or prompt. Continue Reading
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News
12 Mar 2025
Building AI agents a headache for tech leaders
While companies like OpenAI and Salesforce offer tools to build AI agents, tech leaders are struggling to understand and adapt the technology within their offerings. Continue Reading
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News
12 Mar 2025
Google's Gemma 3 can run on a single TPU or GPU
Google says the new models are user-friendly, tailored for edge devices and cost-effective. Continue Reading