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How AI personalization creates customized user experiences

Businesses can drive revenue and boost user engagement with AI personalization techniques -- if they also ensure transparency and data privacy.

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AI companies claim existing rules can govern agentic AI

AI agents are trained to perform tasks autonomously. Vendors including Meta, OpenAI and others offer platforms for businesses to build their own AI agents.

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What's new and not new with OpenAI's latest reasoning models

The o3 and o4-mini models are supposed to be better than previous models. While they have improved abilities that can be seen as agentic, the upgrades are mostly incremental.

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Get AI change management right: A checklist for success

Is your business truly ready for AI -- or just adding expensive tools without adapting workflows to maximize value and minimize risk?

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Enterprise Artificial Intelligence Basics

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    What is OpenAI?

    OpenAI is a private research laboratory that aims to develop and direct artificial intelligence (AI) in ways that benefit humanity as a whole.

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    When to use prompt engineering vs. fine-tuning

    Understanding the pros and cons of each method can help your organization get more out of its generative AI systems.

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    GitHub Copilot vs. ChatGPT: How do they compare?

    Copilot and ChatGPT are generative AI tools that can help coders be more productive. Learn about their strengths and weaknesses, as well as alternative coding assistants.

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