Machine learning platforms
Enterprises need to make smart investments in machine learning platforms. With a range of features and price tags, making the right ML choice can seem like a daunting task. Discover machine learning platform comparison content, information on getting started with machine learning algorithms and best practices to gain the most from ML projects.
Top Stories
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Tip
31 Mar 2026
History of generative AI innovations spans 9 decades
Rapid GenAI advances are reshaping industries, sparking legal battles and driving embodied AI innovations, paving the way for transformative business processes and tools. Continue Reading
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Feature
26 Mar 2026
Businesses face complex cost-cutting options with GenAI
Some GenAI cost saving candidates might disappoint. The best approach to cost reductions vary according to the business function and an enterprise's strategic business priorities. Continue Reading
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24 Mar 2026
GenAI is ready for more autonomy, but supply chains are not
Disruptions, vulnerabilities, late deliveries and customer interactions are among the supply chain concerns that GenAI could address autonomously -- if businesses can trust it. Continue Reading
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Feature
24 Mar 2026
8 AI use cases in manufacturing
Manufacturers are moving from AI experimentation to practical use cases that improve productivity, product quality, maintenance and supply chain decision-making. Continue Reading
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24 Mar 2026
GenAI's role in a return trek to the moon and beyond
NASA's use of GenAI models in the Artemis space program and communication with Mars rovers provides valuable business lessons in governance and keeping humans in the loop. Continue Reading
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18 Mar 2026
Smarter robots: Agentic and physical AI converge in business
The robotics industry is entering a new era where, thanks to AI, robots learn, optimize and solve the world's most complex supply chain, logistics and labor challenges in real time. Continue Reading
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13 Mar 2026
Is GenAI villain and hero in data center power drama?
GenAI's infrastructure requirements drive up power demands for hyperscalers and other large data centers, but GenAI, and AI-based automation, could also help manage consumption. Continue Reading
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13 Mar 2026
C-suite shakeup: Demand for chief AI officers accelerates
GenAI's infiltration into virtually every aspect of business demands the C-suite make room for a CAIO focused on AI development, strategy, implementation, education and governance. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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06 Mar 2026
GenAI streamlines enterprise knowledge management process
Business leaders sharpen insights, speed decisions and boost productivity using GenAI-powered knowledge management systems with their ability to unify and synthesize data. Continue Reading
By- Kinza Yasar, Technical Writer
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Feature
03 Mar 2026
How GenAI deployments are redefining everyday work routines
GenAI deployments are making dramatic strides in boosting employee productivity, strategic analysis, software development cycles and customer service -- but not without risks. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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27 Feb 2026
10 strategies to improve contact center agent performance
Contact center agent performance improves when organizations combine training, feedback, routing and self-service with the right data, tools and support. Continue Reading
By- Sarah Amsler, Senior Managing Editor
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25 Feb 2026
Battle of the bots: Best GenAI chatbots for business
Businesses are deploying multiple GenAI tools to support productivity. Success requires choosing the right tools for the right use case and keeping a close eye on the outcomes. Continue Reading
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18 Feb 2026
Optimize AI models to generate more bang for your buck
AI models must be fully optimized to align with business goals, provide valuable insights and produce positive ROI. Check out these proven, common sense model optimization methods. Continue Reading
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16 Feb 2026
18 data science tools to consider using in 2026
Numerous tools are available for data science applications. Read about 18, including their features, capabilities and uses, to see if they fit your analytics needs. Continue Reading
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11 Feb 2026
8 contact center challenges and how to address them
Modern contact centers face persistent challenges around customer expectations, staffing and data access. Addressing them requires more than incremental operational fixes. Continue Reading
By- Jerald Murphy, Nemertes Research
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20 Jan 2026
Regression in machine learning: A crash course for engineers
Regression in machine learning helps organizations forecast and make better decisions by revealing the relationships between variables. Learn how it's applied across industries. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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Tip
12 Jan 2026
4 types of machine learning models explained
Rigorous experimentation is key to building machine learning models. Learn about the main types of ML models and the factors that go into picking and training them for a specific task. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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09 Jan 2026
Top 10 AI certifications and courses for 2026
As AI adoption accelerates, AI certifications and courses have proliferated. These offerings here go beyond the basics, deepening your knowledge of this rapidly evolving technology. Continue Reading
By- Andy Patrizio
- Jim O'Donnell, News Director
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05 Jan 2026
AI regulation: What businesses need to know in 2026
Numerous local, regional and national AI regulations can help businesses govern AI, foster innovation and mitigate potential risks -- as long as their differences are understood. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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Definition
26 Dec 2025
What is automated machine learning (AutoML)?
Automated machine learning (AutoML) is the automated process that applies machine learning models to real-world problems. Continue Reading
By- Nick Barney, Technology Writer
- Ben Lutkevich, Site Editor
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02 Dec 2025
How engineers can build a machine learning model in 8 steps
Building a machine learning model is a multistep process involving data collection and preparation, training, evaluation and ongoing iteration. Follow these steps to get started. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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02 Dec 2025
Strategies to reduce machine learning bias
Machine learning bias can distort predictions and harm trust. This guide explains types of bias, real-world cases and seven effective strategies to ensure fairness in ML models. Continue Reading
By- Kinza Yasar, Technical Writer
- Nick Barney, Technology Writer
- Ron Schmelzer, Scalebrate and Exponential Scale
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25 Nov 2025
10 AI and machine learning trends to watch in 2026
AI is reshaping virtually every aspect of business operations. Stay ahead of the curve by exploring these 10 emerging AI trends for 2026. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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Tip
19 Nov 2025
Generative models: VAEs, GANs, diffusion, transformers, NeRFs
From powering conversational chatbots to realistic image creators, generative models are critical for many AI applications. Continue Reading
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Definition
28 Oct 2025
What is natural language processing (NLP)?
Natural language processing (NLP) is the ability of a computer program to understand human language as it's spoken and written -- referred to as natural language. Continue Reading
By- Rahul Awati
- Alexander S. Gillis, Technical Writer and Editor
- Ben Lutkevich, Site Editor
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Definition
27 Oct 2025
What is a neural network?
A neural network is a machine learning (ML) model designed to process data in a way that mimics the function and structure of the human brain. Continue Reading
By- Rahul Awati
- Kinza Yasar, Technical Writer
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22 Aug 2025
AI implementation: 13 steps to achieve success in your business
AI technologies can enable and support essential business functions. But organizations must have a solid foundation in place to bring value to their business strategy and planning. Continue Reading
By- Kinza Yasar, Technical Writer
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14 Aug 2025
Vertical AI agents explained: The future of enterprise tech
The need for ever more AI expertise and performance has spawned vertical AI agents -- a new breed of autonomous agents purpose-built for specific industries. Learn how they work. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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Definition
13 Aug 2025
What is fuzzy logic?
Fuzzy logic is an approach to computing based on degrees of truth rather than the usual true or false -- 1 or 0 -- Boolean logic on which the modern computer is based. Continue Reading
By- Scott Robinson, New Era Technology
- Wesley Chai
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Video
28 May 2025
Spring Boot, Model Context Protocol tutorial in Java
Model Context Protocol is the most innovative LLM integration technology to date. Here's how to create Java-based, Spring Boot MCP components for ChatGPT and Cursor AI. Continue Reading
By- Cameron McKenzie, TechTarget
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Definition
22 May 2025
What is deepfake technology?
Deepfake technology is a type of artificial intelligence used to create convincing fake images, videos and audio recordings. Continue Reading
By- Kinza Yasar, Technical Writer
- Nick Barney, Technology Writer
- Ivy Wigmore
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Feature
22 Apr 2025
GPT-4.1 explained: Everything you need to know
OpenAI released a new family of general-purpose models on April 14, 2025. The GPT-4.1 series includes three models with a developer focus – GPT-4.1, GPT-4.1 mini and GPT-4.1 nano. Continue Reading
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Definition
17 Apr 2025
What is OpenAI?
OpenAI is a private research laboratory that aims to develop and direct artificial intelligence (AI) in ways that benefit humanity as a whole. Continue Reading
By- Cameron Hashemi-Pour, Former Site Editor
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Definition
27 Mar 2025
What is IT automation? A complete guide for IT teams
IT automation is the use of instructions to create a clear, consistent and repeatable process that replaces an IT professional's manual work in data centers and cloud deployments. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
- Ron Karjian, Industry Editor
- Kinza Yasar, Technical Writer
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26 Mar 2025
AI existential risk: Is AI a threat to humanity?
What should enterprises make of the recent warnings about AI's threat to humanity? AI experts and ethicists offer opinions and practical advice for managing AI risk. Continue Reading
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25 Mar 2025
GitHub Copilot vs. ChatGPT: How do they compare?
Copilot and ChatGPT are generative AI tools that can help coders be more productive. Learn about their strengths and weaknesses, as well as alternative coding assistants. Continue Reading
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Definition
20 Mar 2025
What is neural radiance field (NeRF)?
Neural radiance fields (NeRFs) use deep learning to turn 2D images of objects or scenes into detailed 3D representations by encoding the entire scene into an artificial neural network. Continue Reading
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18 Mar 2025
Data quality in AI: 9 common issues and best practices
Building a useful, reliable AI system requires trustworthy, well-managed data. Here's how to find and fix data issues that can drag down AI projects. Continue Reading
By- Lev Craig
- Kathleen Walch, Project Management Institute
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Definition
14 Mar 2025
What is Gemma? Google's open sourced AI model explained
Gemma is a collection of lightweight open source generative AI models designed mainly for developers and researchers. Continue Reading
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13 Mar 2025
Compare Google Vertex AI vs. Amazon SageMaker vs. Azure ML
What should your organization consider when choosing a platform for machine learning development and deployment? Continue Reading
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Definition
13 Mar 2025
What is GenAI? Generative AI explained
Generative artificial intelligence, or GenAI, uses sophisticated algorithms to organize large, complex data sets into meaningful clusters of information in order to create new content, including text, images and audio, in response to a query or prompt. Continue Reading
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Definition
04 Mar 2025
What is Perplexity AI?
Perplexity AI is an artificial intelligence-powered web search tool that can generate answers to user queries and complete other content-generation tasks. Continue Reading
By- Olivia Wisbey, Site Editor
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Definition
04 Mar 2025
What is Google AI?
Google AI, formerly known as Google Research, is Google's artificial intelligence (AI) research and development (R&D) branch for its AI applications. Continue Reading
By- Kinza Yasar, Technical Writer
- Nick Barney, Technology Writer
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03 Mar 2025
CNN vs. GAN: How are they different?
Convolutional neural networks and generative adversarial networks are both deep learning models but differ in how they work and are used. Learn the ins and outs of CNNs and GANs. Continue Reading
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03 Mar 2025
Generative AI ethics: 11 biggest concerns and risks
As adoption and use cases grow, generative AI is upending business models and driving ethical issues such as misinformation, brand integrity and job displacement to the forefront. Continue Reading
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Definition
25 Feb 2025
What are diffusion models?
Diffusion models are a category of generative AI that excels at creating images, audio, video and other types of data by using a two-step process: forward diffusion and reverse diffusion. Continue Reading
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Definition
21 Feb 2025
What is an autoregressive model?
An autoregressive model is a category of machine learning models in which algorithms predict future data based on a series of their own past data. Continue Reading
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12 Feb 2025
GPT-3.5 vs. GPT-4: Biggest differences to consider
GPT-3.5 or GPT-4? With multiple OpenAI language models to choose from, picking the right option for your organization's needs comes down to the details. Continue Reading
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03 Feb 2025
GPT-4o vs. GPT-4: How do they compare?
OpenAI's GPT-4o promises improved multimodal capabilities and increased efficiency. Explore the differences between GPT-4o and its predecessor, GPT-4. Continue Reading
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28 Jan 2025
GAN vs. transformer models: Comparing architectures and uses
Discover the differences between generative adversarial networks and transformers, plus how the two techniques might combine in the future to provide users with better results. Continue Reading
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Definition
27 Jan 2025
What is GPT-3? Everything you need to know
GPT-3, or the third-generation Generative Pre-trained Transformer, is a neural network machine learning model trained using internet data to generate any type of text. Continue Reading
By- Nick Barney, Technology Writer
- Ben Lutkevich, Site Editor
- Ron Schmelzer, Scalebrate and Exponential Scale
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Definition
23 Jan 2025
What is cognitive bias?
Cognitive bias is a systematic thought process caused by the tendency of the human brain to simplify information processing through a filter of personal experience and preferences. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
- Alexander S. Gillis, Technical Writer and Editor
- Corinne Bernstein
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Definition
21 Jan 2025
What is reinforcement learning from human feedback (RLHF)?
Reinforcement learning from human feedback (RLHF) is a machine learning (ML) approach that combines reinforcement learning techniques, such as rewards and comparisons, with human guidance to train an artificial intelligence (AI) agent. Continue Reading
By- Cameron Hashemi-Pour, Former Site Editor
- Andy Patrizio
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Definition
17 Jan 2025
What are vision language models (VLMs)?
Vision language models (VLMs) are a type of artificial intelligence (AI) model that can understand and generate text about images. Continue Reading
By- Alexander S. Gillis, Technical Writer and Editor
- George Lawton
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Definition
09 Jan 2025
What is a generative model?
A generative model uses AI and statistical and probabilistic methods to create representations or abstractions of observed phenomena or target variables. Continue Reading
By- Kinza Yasar, Technical Writer
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News
07 Jan 2025
Intel expands Core Ultra AI chips amidst market competition
PCs with Intel's new Core Ultra AI chips for gamers will hit the market starting in February. Previous Core Ultra releases targeted business PCs and the edge. Continue Reading
By- Antone Gonsalves, Editor at Large
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Definition
02 Jan 2025
What is LangChain and how to use it: A guide
LangChain is an open source framework that enables software developers working with artificial intelligence (AI) and its machine learning subset to combine large language models with other external components to develop LLM-powered applications. Continue Reading
By- Kinza Yasar, Technical Writer
- Cameron Hashemi-Pour, Former Site Editor
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Definition
30 Dec 2024
What is generative design? Ultimate guide
Generative design is a computer-aided design technique and category of software that uses AI to optimize the design process. Continue Reading
By- Ben Lutkevich, Site Editor
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Definition
30 Dec 2024
What is retrieval-augmented generation (RAG) in AI?
Retrieval-augmented generation (RAG) is an AI framework that retrieves data from external sources of knowledge to improve the quality of responses. Continue Reading
By- Alexander S. Gillis, Technical Writer and Editor
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23 Dec 2024
4 popular machine learning certificates to get in 2025
AWS, Google, IBM and Microsoft offer machine learning certifications that can further your career. Learn what to expect from each one, as well as skills and tips you should know. Continue Reading
By- Kaitlin Herbert, Content writer
- Cameron Hashemi-Pour, Former Site Editor
- Dan Sullivan
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Definition
17 Dec 2024
What is Amazon Bedrock (AWS Bedrock)?
Amazon Bedrock -- also known as AWS Bedrock -- is a machine learning platform used to build generative artificial intelligence (AI) applications on the Amazon Web Services cloud computing platform. Continue Reading
By- Cameron Hashemi-Pour, Former Site Editor
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11 Dec 2024
Compare PyTorch vs. TensorFlow for AI and machine learning
PyTorch and TensorFlow are both dependable open source frameworks for AI and machine learning. Deciding which to use for your project comes down to your use case and priorities. Continue Reading
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Definition
06 Dec 2024
What is a collaborative robot (cobot)?
A collaborative robot, also known as a cobot, is an industrial robot that can safely operate alongside humans in a shared workspace. Continue Reading
By- Kinza Yasar, Technical Writer
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Definition
05 Dec 2024
What is a recommendation engine?
A recommendation engine is a system that gives customers recommendations based on their behavior patterns and similarities to people who might have shared preferences. Continue Reading
By- Cameron Hashemi-Pour, Former Site Editor
- Nick Barney, Technology Writer
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News
03 Dec 2024
Google makes video model Veo available on Vertex AI
It's unclear how well the tech giant's generative AI imaging system will compete against Adobe's. Continue Reading
By- Esther Shittu, News Writer
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Definition
26 Nov 2024
What is natural language query (NLQ)?
Natural language query (NLQ) is a capability that enables users to ask questions within their analytics platforms using ordinary human language instead of query language. Continue Reading
By- Scott Robinson, New Era Technology
- Ivy Wigmore
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Definition
25 Nov 2024
What is a support vector machine (SVM)?
A support vector machine (SVM) is a type of supervised learning algorithm used in machine learning to solve classification and regression tasks. Continue Reading
By- Kinza Yasar, Technical Writer
- Fred Tabsharani, Loxz Digital Group
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Definition
25 Nov 2024
What is a convolutional neural network (CNN)?
A convolutional neural network (CNN) is a category of machine learning model. Specifically, it is a type of deep learning algorithm that is well suited to analyzing visual data. Continue Reading
By- Alexander S. Gillis, Technical Writer and Editor
- Lev Craig
- Rahul Awati
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Tip
22 Nov 2024
Embedding models for semantic search: A guide
Embedding models in semantic search are changing how we interact with information by going beyond keyword matching to capture meaning and relationships in text and other data. Continue Reading
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Feature
21 Nov 2024
8 metrics to measure GenAI’s performance and business value
When gauging the success of generative AI initiatives, metrics should be agreed upon upfront and focus on the performance of the model and the value it delivers. Continue Reading
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Definition
21 Nov 2024
What is Q-learning?
Q-learning is a machine learning approach that enables a model to iteratively learn and improve over time by taking the correct action. Continue Reading
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Feature
21 Nov 2024
How to detect AI-generated content
AI- or human-generated? To test their reliability, six popular generative AI detectors were asked to judge three pieces of content. The one they got wrong may surprise you. Continue Reading
By- Ron Karjian, Industry Editor
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Definition
21 Nov 2024
What is a knowledge graph in ML (machine learning)?
In the realm of machine learning (ML), a knowledge graph is a graphical representation that captures the connections between different entities. Continue Reading
By- Kinza Yasar, Technical Writer
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Feature
07 Nov 2024
Hyperparameter tuning techniques to optimize ML models
Hyperparameters play a key role in shaping how machine learning models learn from data. Learn how adjusting these settings can improve model accuracy and performance. Continue Reading
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Definition
31 Oct 2024
What is dimensionality reduction?
Dimensionality reduction is a process and technique to reduce the number of dimensions -- or features -- in a data set. Continue Reading
By- Alexander S. Gillis, Technical Writer and Editor
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Definition
31 Oct 2024
What is face detection and how does it work?
Face detection, also called facial detection, is a computer technology that identifies human faces in digital images and video. Continue Reading
By- Robert Sheldon
- Nick Barney, Technology Writer
- Corinne Bernstein
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Definition
28 Oct 2024
What is AIOps (artificial intelligence for IT operations)?
Artificial intelligence for IT operations (AIOps) is an umbrella term for the use of big data analytics, machine learning (ML) and other AI technologies to automate and enhance IT operations. Continue Reading
By- Kinza Yasar, Technical Writer
- Stephen J. Bigelow, Senior Technology Editor
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Definition
28 Oct 2024
What is conversational AI (conversational artificial intelligence)?
Conversational AI, also known as conversational artificial intelligence, is a type of AI that enables computers to understand, process and generate human language. Continue Reading
By- Alexander S. Gillis, Technical Writer and Editor
- Cameron Hashemi-Pour, Former Site Editor
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Definition
18 Oct 2024
What is a generative adversarial network (GAN)?
A generative adversarial network (GAN) is a machine learning (ML) model in which two neural networks compete by using deep learning methods to become more accurate in their predictions. Continue Reading
By- Scott Robinson, New Era Technology
- Kinza Yasar, Technical Writer
- Sarah Lewis
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Tip
16 Oct 2024
Types of AI algorithms and how they work
AI algorithms can help businesses gain a competitive advantage. Learn the main types of AI algorithms, how they work, and why companies must thoroughly evaluate benefits and risks. Continue Reading
By- Sean Michael Kerner
- Fred Tabsharani, Loxz Digital Group
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Tip
16 Oct 2024
How businesses can measure AI success with KPIs
AI KPIs should include direct and indirect metrics. Learn about the standard and generative AI-specific KPIs that will help you gauge the success of your AI projects. Continue Reading
By- Jerald Murphy, Nemertes Research
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Tip
09 Oct 2024
How to effectively manage AI projects in 12 steps
AI is a high priority for companies but results often fall short of expectations. These 12 steps will help you successfully manage AI projects and deliver business value. Continue Reading
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Tip
08 Oct 2024
How small businesses can take advantage of AI
Small business owners see AI's potential for automation and transformation, yet concerns remain. This seven-step program will help AI implementations get off on the right track. Continue Reading
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Tip
07 Oct 2024
Artificial intelligence vs. human intelligence: Differences explained
Artificial intelligence is humanlike. There are differences, however, between natural and artificial intelligence. Here are three ways AI and human cognition diverge. Continue Reading
By- Michael Bennett, Northeastern University
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Tip
02 Oct 2024
Compare 7 top AutoML tools for machine learning workflows
From cloud-based platforms to open source options, compare the pros and cons of leading AutoML tools, which automate key machine learning tasks to accelerate workflows. Continue Reading
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Definition
01 Oct 2024
What is a decision tree in machine learning?
A decision tree is a flow chart created by a computer algorithm to make decisions or numeric predictions based on information in a digital data set. Continue Reading
By- Kinza Yasar, Technical Writer
- Patrick Hall, The George Washington University
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Definition
25 Sep 2024
What is embodied AI? How it powers autonomous systems
Embodied AI refers to artificial intelligence systems that interact with and can learn from their environments using a suite of technologies that include sensors, motors, machine learning and natural language processing. Continue Reading
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Tip
24 Sep 2024
The history of artificial intelligence: Complete AI timeline
From the Turing test's introduction to ChatGPT's celebrated launch, AI's historical milestones have forever altered the lifestyles of consumers and operations of businesses. Continue Reading
By- Ron Karjian, Industry Editor
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Definition
23 Sep 2024
What is linear regression?
Linear regression is a statistical technique that identifies the relationship between the mean value of one variable and the corresponding values of one or more other variables. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
- George Lawton
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Definition
23 Sep 2024
What is deep learning and how does it work?
Deep learning is a type of machine learning (ML) and artificial intelligence (AI) that trains computers to learn from extensive data sets in a way that simulates human cognitive processes. Continue Reading
By- Kinza Yasar, Technical Writer
- Alexander S. Gillis, Technical Writer and Editor
- Ed Burns
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Tip
18 Sep 2024
AI in banking: Benefits, risks, what's next
AI technologies bring operational efficiency and customer benefits to banking. Learn how GenAI and other AI tools are transforming financial services and risks to watch out for. Continue Reading
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Tip
10 Sep 2024
AI transparency: What is it and why do we need it?
As AI adoption has increased, the concept of AI transparency has broadened in scope and grown in importance. Learn what it means for enterprise AI teams. Continue Reading
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Definition
09 Sep 2024
What is machine learning bias (AI bias)?
Machine learning bias, also known as 'algorithm bias' or 'AI bias,' is a phenomenon that occurs when an algorithm produces results that are systemically prejudiced due to erroneous assumptions in the machine learning (ML) process. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
- Alexander S. Gillis, Technical Writer and Editor
- Mary K. Pratt
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Tip
06 Sep 2024
7 essential steps to create a contact center RFP
Successful contact center RFPs are built on collaboration, vendor research, countless questions and answers, scorecards, shortlists, trial runs, bakeoffs and the final decision. Continue Reading
By- Robin Gareiss, Metrigy
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Definition
05 Sep 2024
What is machine learning operations (MLOps)?
Machine learning operations (MLOps) is the development and use of machine learning models by development operations (DevOps) teams. Continue Reading
By- Cameron Hashemi-Pour, Former Site Editor
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Definition
28 Aug 2024
What is singularity in technology and AI?
In technology, the singularity describes a hypothetical future where technology growth is out of control and irreversible. Continue Reading
By- Nick Barney, Technology Writer
- Andrew Zola
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Definition
28 Aug 2024
What is narrow AI (weak AI)?
Narrow AI is an application of artificial intelligence technologies to enable a high-functioning system that replicates -- and perhaps surpasses -- human intelligence for a dedicated purpose. Continue Reading
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Tip
27 Aug 2024
Contact center outsourcing: What businesses need to know
Businesses use contact center outsourcing to alleviate agent understaffing, expand customer service and reduce costs, but loss of control and service inconsistency are concerns. Continue Reading
By- Robin Gareiss, Metrigy
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Definition
26 Aug 2024
What is unsupervised learning?
Unsupervised learning is a type of machine learning (ML) technique that uses artificial intelligence (AI) algorithms to identify patterns in data sets that are neither classified nor labeled. Continue Reading
By- Kinza Yasar, Technical Writer
- Alexander S. Gillis, Technical Writer and Editor
- Mary K. Pratt
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Definition
26 Aug 2024
What is language modeling?
Language modeling, or LM, is the use of various statistical and probabilistic techniques to determine the probability of a given sequence of words occurring in a sentence. Language models analyze bodies of text data to provide a basis for their word predictions. Continue Reading
By- Nick Barney, Technology Writer
- Ben Lutkevich, Site Editor
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Definition
26 Aug 2024
AI PC
An AI PC is a personal computer equipped with hardware and software components to run artificial intelligence (AI) applications and tasks. Continue Reading
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Definition
26 Aug 2024
AI winter
AI winter is a quiet period for artificial intelligence research and development. Continue Reading
By- Ben Lutkevich, Site Editor