Wesley Chai Wesley Chai is a former technical writer at TechTarget. Wesley Chai’s Most Recent Content Search Unified Communications What is video conferencing? 12 May 2025 SearchWindows Server What is Active Directory (AD)? 11 Apr 2025 Search Security What is a hacker? 31 Mar 2025 Search ERP What is a general ledger (GL)? 10 Mar 2025 Search Networking What is a wireless mesh network (mesh WiFi)? 20 Feb 2025 WhatIs Top 13 IoT blogs to follow in 2025 12 Feb 2025 Search Customer Experience What is CRM (customer relationship management)? 12 Feb 2025 Search CIO What is an IT project manager? 06 Feb 2025 WhatIs What is HTTP and how does it work? Hypertext Transfer Protocol 03 Feb 2025 Search Cloud Computing What is cloud computing? Types, examples and benefits 31 Jan 2025 WhatIs What is continuous learning, and what are its benefits? 31 Jan 2025 WhatIs What is CAD (computer-aided design)? 24 Jan 2025 Search Networking What is the Universal Service Fund (USF)? 21 Jan 2025 Search ITChannel What is a cloud service provider? 08 Jan 2025 Search Business Analytics What is big data analytics? 02 Dec 2024 Search Storage What is cloud testing? An introduction to testing in the cloud 27 Nov 2024 Search Cloud Computing What is SaaS (software as a service)? 27 Nov 2024 Search Cloud Computing What is a cloud server? 25 Nov 2024 Search Enterprise Desktop What is remote desktop protocol (RDP)? 25 Oct 2024 Search Customer Experience What is Salesforce Service Cloud? 15 Oct 2024 Search Customer Experience What is contact center as a service (CCaaS)? 04 Oct 2024 Search Software Quality What is a PERT chart? And how to use it, with examples 19 Sep 2024 Search Cloud Computing What is a cloud engineer? Key skills and how to become one 04 Sep 2024 WhatIs Top 9 most in-demand tech jobs of 2024 15 Aug 2024 Search Business Analytics Google Analytics 10 Apr 2024 Search Disaster Recovery change control 27 Mar 2024 Search CIO value chain 01 Feb 2024 Search AWS Amazon Simple Storage Service (Amazon S3) 22 Jan 2024 Search Security incident response team 16 Jan 2024 WhatIs What is the CIA triad (confidentiality, integrity and availability)? 21 Dec 2023 WhatIs massive open online course (MOOC) 14 Dec 2023 Search Networking Ethernet 26 Oct 2023 Search Security integrated risk management (IRM) 25 Oct 2023 Search HRSoftware human resource management (HRM) 04 Oct 2023 Search Networking telecommunications (telecom) 02 Oct 2023 Search ERP supply chain transformation 12 Sep 2023 WhatIs customer satisfaction (CSAT) 29 Aug 2023 Search Customer Experience content personalization 10 Aug 2023 Search Customer Experience Oracle Customer Experience Cloud (Oracle CX Cloud) 11 Apr 2023 Search Networking network protocol 08 Mar 2023 Search Customer Experience B2C (business-to-consumer) 06 Feb 2023 Search App Architecture data dictionary 13 Dec 2022 Search Mobile Computing Wireless Application Protocol (WAP) 01 Dec 2022 Search Cloud Computing What is PaaS? Platform as a service definition and guide 07 Feb 2022 Search Unified Communications communications platform as a service (CPaaS) 19 Oct 2021 Search Unified Communications Avaya 20 Sep 2021 Search Storage VRAM (video RAM) 19 Jul 2021 Search Storage cloud storage 09 Jun 2021 Search Enterprise AI fuzzy logic 08 Jun 2021 WhatIs Google Sheets 28 May 2021 Search AWS AWS CloudWatch 17 May 2021 Search Unified Communications VoIP phone 03 May 2021 Search Unified Communications IP telephony (Internet Protocol telephony) 30 Apr 2021 WhatIs Top 7 big data courses for 2021 19 Apr 2021 Search Networking 3GPP (3rd Generation Partnership Project) 17 Mar 2021 WhatIs project management framework 20 Nov 2020 WhatIs Telephone Consumer Protection Act (TCPA) 02 Sep 2020 Search IoT smart home hub (home automation hub) 28 Aug 2020 WhatIs The Three Ways (The Phoenix Project) 28 Aug 2020 Search SAP SAP MII (SAP Manufacturing Integration and Intelligence) 26 Aug 2020 WhatIs 8 Tips to Prepare for a Video Conference Interview 25 Aug 2020 WhatIs Cheat Sheet - Characters and quotes from The Phoenix Project 18 Aug 2020 SearchWindows Server Microsoft Windows Azure Active Directory (Windows Azure AD) 13 Aug 2020 WhatIs 5 Whys (Five Whys) 11 Aug 2020 WhatIs 401(k) plan 10 Jun 2020 WhatIs Eisenhower Matrix 09 Jun 2020 WhatIs process hollowing 28 Apr 2020 WhatIs dropshipping 27 Mar 2020 WhatIs Direct-to-Consumer (D2C or DTC) 25 Mar 2020 WhatIs employee privacy policy 24 Mar 2020
