Wesley Chai Wesley Chai is a former technical writer at TechTarget. Wesley Chai’s Most Recent Content Customer Experience Salesforce Service Cloud 24 Apr 2023 Customer Experience Oracle Customer Experience Cloud (Oracle CX Cloud) 11 Apr 2023 ERP supply chain transformation 08 Mar 2023 Networking network protocol 08 Mar 2023 Security incident response team 13 Feb 2023 Customer Experience content personalization 10 Feb 2023 WhatIs.com What is the CIA triad (confidentiality, integrity and availability)? 10 Feb 2023 Cloud Computing cloud engineer 09 Feb 2023 WhatIs.com Top 9 most in-demand tech jobs of 2023 09 Feb 2023 Customer Experience B2C (business-to-consumer) 06 Feb 2023 App Architecture data dictionary 13 Dec 2022 Mobile Computing Wireless Application Protocol (WAP) 01 Dec 2022 Cloud Computing cloud computing 10 Nov 2022 Cloud Computing Infrastructure as a Service (IaaS) 10 Nov 2022 Networking wireless mesh network (WMN) 25 Oct 2022 Cloud Computing Software as a Service (SaaS) 24 Oct 2022 Cloud Computing cloud server 19 Oct 2022 WhatIs.com Top 13 IoT blogs to follow in 2023 06 Oct 2022 ITChannel cloud service provider (cloud provider) 04 Oct 2022 CIO e-commerce 13 Jun 2022 Enterprise Desktop remote desktop protocol (RDP) 15 Apr 2022 ERP general ledger (GL) 25 Mar 2022 Cloud Computing What is PaaS? Platform as a service definition and guide 07 Feb 2022 Business Analytics big data analytics 14 Dec 2021 Customer Experience contact center as a service (CCaaS) 24 Nov 2021 Unified Communications communications platform as a service (CPaaS) 19 Oct 2021 Security What is integrated risk management (IRM)? 12 Oct 2021 Networking Ethernet 08 Oct 2021 SearchAWS Amazon Simple Storage Service (Amazon S3) 05 Oct 2021 Networking Universal Service Fund (USF) 22 Sep 2021 Unified Communications Avaya 20 Sep 2021 Networking telecommunications (telecom) 16 Sep 2021 Unified Communications video conferencing 23 Aug 2021 Storage VRAM (video RAM) 19 Jul 2021 Storage cloud storage 09 Jun 2021 Enterprise AI fuzzy logic 08 Jun 2021 SearchWindowsServer active directory 07 Jun 2021 Disaster Recovery change control 28 May 2021 WhatIs.com Google Sheets 28 May 2021 CIO IT project manager 25 May 2021 SearchAWS AWS CloudWatch 17 May 2021 Security hacker 12 May 2021 WhatIs.com massive open online course (MOOC) 10 May 2021 Unified Communications VoIP phone 03 May 2021 Unified Communications IP telephony (Internet Protocol telephony) 30 Apr 2021 WhatIs.com Top 7 big data courses for 2021 19 Apr 2021 Business Analytics Google Analytics 12 Apr 2021 WhatIs.com HTTP (Hypertext Transfer Protocol) 22 Mar 2021 Networking 3GPP (3rd Generation Partnership Project) 17 Mar 2021 Storage cloud testing 26 Feb 2021 CIO value chain 24 Feb 2021 Software Quality PERT chart 09 Feb 2021 WhatIs.com CAD (computer-aided design) 07 Dec 2020 HRSoftware human resource management (HRM) 04 Dec 2020 WhatIs.com project management framework 20 Nov 2020 WhatIs.com A Timeline of Machine Learning History 20 Oct 2020 WhatIs.com customer satisfaction (CSAT) 02 Oct 2020 Customer Experience CRM (customer relationship management) 25 Sep 2020 WhatIs.com Telephone Consumer Protection Act (TCPA) 02 Sep 2020 IoT Agenda smart home hub (home automation hub) 28 Aug 2020 WhatIs.com The Three Ways (The Phoenix Project) 28 Aug 2020 SearchSAP SAP MII (SAP Manufacturing Integration and Intelligence) 26 Aug 2020 WhatIs.com 8 Tips to Prepare for a Video Conference Interview 25 Aug 2020 WhatIs.com Cheat Sheet - Characters and quotes from The Phoenix Project 18 Aug 2020 SearchWindowsServer Microsoft Windows Azure Active Directory (Windows Azure AD) 13 Aug 2020 WhatIs.com 5 Whys (Five Whys) 11 Aug 2020 WhatIs.com Western Digital Corporation (WDC) 06 Jul 2020 WhatIs.com Robert Metcalfe 15 Jun 2020 WhatIs.com 401(k) plan 10 Jun 2020 WhatIs.com Eisenhower Matrix 09 Jun 2020 WhatIs.com process hollowing 28 Apr 2020 WhatIs.com Five Eyes Alliance 06 Apr 2020 WhatIs.com continuous learning 06 Apr 2020 WhatIs.com dropshipping 27 Mar 2020 WhatIs.com Direct-to-Consumer (D2C or DTC) 25 Mar 2020 WhatIs.com employee privacy policy 24 Mar 2020 WhatIs.com microlearning (microtraining) 18 Feb 2020
