Wesley Chai Wesley Chai is a former technical writer at TechTarget. Wesley Chai’s Most Recent Content Enterprise Software IP telephony (Internet Protocol telephony) 12 Aug 2026 IT Infrastructure What is telecommunications (telecom)? 05 Sep 2025 AI & Emerging Tech What is fuzzy logic? 13 Aug 2025 Cybersecurity What is integrated risk management (IRM)? 07 Aug 2025 Data Technologies What is change control? 11 Jun 2025 Enterprise Software What is video conferencing? 12 May 2025 IT Infrastructure What is Active Directory (AD)? 11 Apr 2025 Cybersecurity What is a hacker? 31 Mar 2025 Enterprise Software What is a general ledger (GL)? 10 Mar 2025 IT Infrastructure What is a wireless mesh network (mesh WiFi)? 20 Feb 2025 WhatIs Top 13 IoT blogs to follow in 2025 12 Feb 2025 Enterprise Software What is CRM (customer relationship management)? 12 Feb 2025 IT Strategy What is an IT project manager? 06 Feb 2025 WhatIs What is HTTP and how does it work? Hypertext Transfer Protocol 03 Feb 2025 IT Infrastructure What is cloud computing? Types, examples and benefits 31 Jan 2025 WhatIs What is continuous learning, and what are its benefits? 31 Jan 2025 WhatIs What is CAD (computer-aided design)? 24 Jan 2025 IT Infrastructure What is the Universal Service Fund (USF)? 21 Jan 2025 Search ITChannel What is a cloud service provider? 08 Jan 2025 Data Technologies What is big data analytics? 02 Dec 2024 IT Infrastructure What is cloud testing? An introduction to testing in the cloud 27 Nov 2024 IT Infrastructure What is SaaS (software as a service)? 27 Nov 2024 IT Infrastructure What is a cloud server? 25 Nov 2024 Enterprise Software What is remote desktop protocol (RDP)? 25 Oct 2024 Enterprise Software What is Salesforce Service Cloud? 15 Oct 2024 Enterprise Software What is contact center as a service (CCaaS)? 04 Oct 2024 IT Infrastructure What is a PERT chart? And how to use it, with examples 19 Sep 2024 IT Infrastructure What is a cloud engineer? Key skills and how to become one 04 Sep 2024 WhatIs Top 9 most in-demand tech jobs of 2024 15 Aug 2024 Data Technologies Google Analytics 10 Apr 2024 IT Strategy value chain 01 Feb 2024 IT Infrastructure Amazon Simple Storage Service (Amazon S3) 22 Jan 2024 Cybersecurity incident response team 16 Jan 2024 WhatIs What is the CIA triad (confidentiality, integrity and availability)? 21 Dec 2023 WhatIs massive open online course (MOOC) 14 Dec 2023 IT Infrastructure Ethernet 26 Oct 2023 Enterprise Software human resource management (HRM) 04 Oct 2023 Enterprise Software supply chain transformation 12 Sep 2023 WhatIs customer satisfaction (CSAT) 29 Aug 2023 Enterprise Software content personalization 10 Aug 2023 Enterprise Software Oracle Customer Experience Cloud (Oracle CX Cloud) 11 Apr 2023 IT Infrastructure network protocol 08 Mar 2023 Enterprise Software B2C (business-to-consumer) 06 Feb 2023 IT Infrastructure data dictionary 13 Dec 2022 Enterprise Software Wireless Application Protocol (WAP) 01 Dec 2022 IT Infrastructure What is PaaS? Platform as a service definition and guide 07 Feb 2022 Enterprise Software Avaya 20 Sep 2021 IT Infrastructure VRAM (video RAM) 19 Jul 2021 IT Infrastructure cloud storage 09 Jun 2021 WhatIs Google Sheets 28 May 2021 IT Infrastructure AWS CloudWatch 17 May 2021 Enterprise Software VoIP phone 03 May 2021 WhatIs Top 7 big data courses for 2021 19 Apr 2021 IT Infrastructure 3GPP (3rd Generation Partnership Project) 17 Mar 2021 WhatIs project management framework 20 Nov 2020 WhatIs Telephone Consumer Protection Act (TCPA) 02 Sep 2020 Search IoT smart home hub (home automation hub) 28 Aug 2020 WhatIs The Three Ways (The Phoenix Project) 28 Aug 2020 Enterprise Software SAP MII (SAP Manufacturing Integration and Intelligence) 26 Aug 2020 WhatIs 8 Tips to Prepare for a Video Conference Interview 25 Aug 2020 WhatIs Cheat Sheet - Characters and quotes from The Phoenix Project 18 Aug 2020 IT Infrastructure Microsoft Windows Azure Active Directory (Windows Azure AD) 13 Aug 2020 WhatIs 5 Whys (Five Whys) 11 Aug 2020 WhatIs 401(k) plan 10 Jun 2020 WhatIs Eisenhower Matrix 09 Jun 2020 WhatIs process hollowing 28 Apr 2020 WhatIs dropshipping 27 Mar 2020 WhatIs Direct-to-Consumer (D2C or DTC) 25 Mar 2020 WhatIs employee privacy policy 24 Mar 2020
