New & Notable
AI fills front office staffing gaps, but who manages the AI?
Astrana Health's experience with front-office AI highlights the need for a balance between automation, human support and ongoing oversight.
Developers, not doctors, should be held accountable for generative AI medical devices, providers say
Provider groups flocked to comment on a proposal from the Food and Drug Administration on regulating generative AI-backed medical devices.
— Healthcare Dive
Survey: Providers, payers prefer to buy rather than build AI
With ROI, change management and workflow integration challenging AI in healthcare, providers and payers are increasingly purchasing AI technology over building it themselves.
AI-based clinical intelligence is all the rage. But who is using it?
A new study finds that use of the OpenEvidence platform has soared since 2024, with early-career clinicians relying on it most for clinical decision-making.
AMA releases governance framework for agentic AI in healthcare
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At Optum, we’re evolving health care so everyone can have the opportunity to live their healthiest life. It’s why we put your unique needs at the heart of everything we do, making it easy and affordable to manage health and well-being. Together, for better health.
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Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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Health AI offers solid ROI, but threatens workforce cuts
A new report shows health AI demonstrating strong ROI quicker than expected, with healthcare executives planning workforce cuts of 8-13% as a result.
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Access, not hesitancy, stymies flu vaccine rates
Surveying shows vaccine hesitancy isn't all that's dampening flu vaccine rates, as care access and mixed messaging keep people who want the shot from receiving it.
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Nurses dissatisfied with AI implementation, feel 'watched' by AI
Many nurses are dissatisfied with AI implementation, saying they feel surveilled and burdened with added workloads, which could hamper AI adoption in healthcare, a new survey shows.
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AI chatbots don't replace online research for patients. They add to it.
More than half of patients using AI chatbots to learn more about their health use the tool alongside other online resources, like webpages managed by health systems.
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Shadow AI prevalent, as 72% of health orgs deploy without IT approval
Security gaps, including shadow AI deployments, may hamper the use of agentic AI in healthcare despite leaders' confidence in the technology's transformative potential.
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High healthcare costs force chronically ill patients to skip care, meds
Around half of people with one or more chronic illnesses have skipped or delayed care in the past year, and for a third of them, it was due to high healthcare costs.
Features
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Are AI agents the key to optimizing online appointment scheduling?
Community Health Network deployed AI agents to help navigate consumers through the common logjams that keep them from using online appointment scheduling.
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Inside Hackensack Meridian's first-in-nation Joint Commission AI certification
Following Hackensack Meridian Health achieving Joint Commission's inaugural certification for AI use, its chief digital and information officer discusses what went into getting the honor.
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As AI tools multiply, health systems are centralizing AI management
Implementations of a centralized platform at Inova Health and Mount Sinai Health System show how unifying AI management can support ongoing AI implementation and governance efforts.
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From 100 hours to 10: Tech streamlines cancer data collection, insights
Cancer center leaders discuss how joining ConcertAI's CancerLinQ network cut QOPI data abstraction time, while enabling data insights and benchmarking.