New & Notable
Dismissing patient concerns 2025's top patient safety threat
Dismissing patient concerns can have adverse patient safety consequences like dismissed diagnosis and delayed care.
Top-rated orgs see up to 50% lower patient safety indicators
Patients at top-performing hospitals saw lower risk of key patient safety indicators, including in-hospital fall rates and certain hospital-acquired infections.
Top patient relationship management software systems
Patient relationship management software is designed to support better patient communications and health system access.
Epic's take on agentic AI designed to boost patient experience
Epic Systems is dipping its toes into agentic AI, leveraging the technology to enable scalable, high-touch patient engagement for post-op patients.
Insights
Insights is research conducted by and for TechTarget Xtelligent Healthcare. Our work aims to leverage Xtelligent’s diverse readership of healthcare professionals across various sectors of the industry to understand real-world challenges and identify effective solutions.
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Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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Maternity care out-of-pocket costs higher for Black patients
Disparities in out-of-pocket costs for maternity care are mostly driven by differences in coinsurance and prenatal care costs.
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How providers can begin billing for patient portal messaging
Organizations need to balance patient expectations and clinic expenses when billing for patient portal messaging.
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Abortion bans affect access in states without restrictions
A new study showed that a Texas abortion ban led to care delays for everyone accessing the procedure in Colorado, a state without restrictions.
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Preventive care access among women low amid info desert
Preventive care access among women was low in the past 12 months amid issues with information access and affordability.
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Disparities remain as U.S. maternal mortality rate declines
Despite a drop in the overall maternal mortality rate, new CDC data showed continued Black maternal health disparities.
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Epic leads 2025 Best in KLAS for MyChart patient portal
Epic Systems has now won the Best in KLAS designation for its MyChart patient portal eight times.
Features
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Key features of healthcare case management software
Healthcare case management software needs the ability to integrate with other technologies, including the EHR and patient engagement platforms.
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How docs can meet vaccine hesitancy with empathy
Pediatricians need to be afforded the time necessary to get to know patient needs and concerns to address vaccine hesitancy with empathy.
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CVS Health: 3 steps to achieving health equity accreditation
CVS Health received URAC's health equity accreditation by assessing how standards fit into its existing health equity strategy.
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Care coordination vs. case management: What's the difference?
Although there is significant overlap, care coordination and case management are distinct in their scope of practice.