Desktop management
Desktop management includes various services and utilities that IT needs to account for. This includes OS updates and upgrades, patch management, device provisioning and more. IT needs to find desktop management software or unified endpoint management (UEM) platforms to handle these tasks.
Top Stories
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Feature
25 Jan 2023
3 tips CIOs can use for more sustainable device management
Sustainable device management is an important area CIOs should focus on to support organizational ESG goals. Learn how it can also help lower e-waste and save money. Continue Reading
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Tip
23 Jan 2023
5 steps to identify and fix Windows 11 performance issues
Windows 11 administrators may encounter numerous desktops with varying performance issues. Follow these steps to identify the root cause of the performance issues and fix them. Continue Reading
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News
12 Jan 2023
Slowing PC sales spark lower prices
PC prices are dropping as manufacturers lower prices to move inventory. Market saturation following the pandemic is a significant factor in the drop in sales. Continue Reading
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News
11 Jan 2023
Thousands of Citrix, Tibco employees laid off following merger
Cloud Software Group lays off 2,250 workers following major changes to sales and product development after merging Citrix Systems with Tibco Software. Continue Reading
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News
04 Jan 2023
Intel releases Raptor Lake chips for laptops, mobile devices
Hoping to gain back market share from AMD, Intel debuted what it believes is the fastest processor for mobile devices. The new processor contains a record 24 cores. Continue Reading
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Opinion
08 Dec 2022
The enterprise endpoint device market heading into 2023
Modern enterprise organizations have numerous options to choose from on the endpoint market. Learn about some of the main offerings that business leaders should consider. Continue Reading
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Tip
20 Oct 2022
7 steps to fix a black screen in Windows 11
A black screen can be a symptom of several issues with a Windows 11 desktop. Knowing where to look for the source of the problem can simplify the troubleshooting process. Continue Reading
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Tip
27 Sep 2022
How Windows 11 Safe Mode works and when to use it
Windows 11 desktops can run into problems that don't have a clear cause. Safe Mode runs a pared-down version of the OS, making it easier to identify and solve system issues. Continue Reading
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Tip
22 Sep 2022
How to fix Windows 11 when it keeps restarting
When a Windows 11 desktop keeps restarting, there are a few factors that may be behind the issue. IT administrators should understand all the possible causes and how to solve them. Continue Reading
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Tip
06 Sep 2022
How to perform a factory reset on a Windows 11 desktop
A factory reset may be necessary when a device has performance issues or is set to go to a new user. IT can execute this process in Windows 11 while avoiding unwanted data loss. Continue Reading
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News
01 Sep 2022
HP, Dell report cooling PC sales as business demand wavers
Businesses have delayed and reduced their desktop and laptop orders from HP and Dell, executives reported. The PC market has weakened after a two-year winning streak. Continue Reading
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Feature
18 Jul 2022
7 benefits of PCaaS that businesses should know
Organizations that take on a PCaaS agreement will have to pay monthly costs, but the benefits they receive, including lifecycle management and support, provide plenty of value. Continue Reading
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News
14 Jul 2022
PC shipments plummet as market boom ends
PC manufacturers shipped fewer than 80 million computers for the first time in seven quarters as low demand and supply chain issues hit the market, IDC reports. Continue Reading
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Tip
05 Jul 2022
How to choose a PCaaS vendor
The PC-as-a-service and device-as-a-service market is still developing and maturing, so organizations should learn who the major vendors are and how these services work. Continue Reading
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Tip
17 Jun 2022
Guide to Linux patch management
While patching desktops has some universal aspects across systems, there are specific Linux best practices that Linux administrators need to know. Here are eight important ones. Continue Reading
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Tip
14 Jun 2022
Creating a patch management policy: Step-by-step guide
A comprehensive IT patch management policy is insurance against network hardware and software prone to bugs and vulnerabilities that can disrupt critical business processes. Continue Reading
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News
08 Jun 2022
Apple Mac performance, features boost business appeal
The upcoming MacBook Air and Pro models will feature Apple's high-performing M2 chip, which will help workers in creative businesses edit videos and images faster. Continue Reading
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Tip
13 May 2022
How to support Mac computers in Windows environments
Organizations that support both Windows and Mac desktops must approach them differently, but there is plenty of overlap with the tools and practices they can use. Continue Reading
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Tip
11 May 2022
Comparing 8 desktop management software options for business
Organizations that need desktop management software should survey a variety of platform types. UEM can often provide the most value and functionality in the enterprise. Continue Reading
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Tip
06 May 2022
How to enroll and manage Mac devices with Intune MDM
Organizations may turn to basic MDM platforms to help manage Mac devices in a Windows-focused environment. Often, these platforms provide just enough management. Continue Reading
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Tip
05 May 2022
5 macOS management software options for the enterprise
While Windows desktops are still the leading OS in the enterprise, organizations have adopted macOS desktops, and each OS requires a different management approach. Continue Reading
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Tip
01 Feb 2022
Use Jamf Pro's basic features for enterprise management
While Apple devices are vital to many workplaces, they present unique management challenges. Jamf Pro is a device management platform that helps tackle Apple-specific challenges. Continue Reading
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News
10 Jan 2022
Dell, Lenovo, HP pitch sustainable laptops
Dell, Lenovo and HP have introduced laptops to help customers meet environmental, social and governance policies, which have become critical factors in buying decisions. Continue Reading
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Tip
20 Dec 2021
Explore Jamf's products and features for Apple management
Apple macOS devices make up a significant portion of enterprise endpoints, and vendors such as Jamf offer tools to help organizations manage Apple endpoints securely and easily. Continue Reading
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News
17 Dec 2021
LastPass goes solo, plans to focus on mobile features
After spinning off from LogMeIn, password management firm LastPass plans to grow its business by providing faster feature updates, more mobile options and better customer service. Continue Reading
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Feature
15 Nov 2021
How to build a virtual lab with Hyper-V
While there are lots of uses for Hyper-V, Windows 10 administrators can take advantage of its isolated VMs for lab testing of patches, updates and more. Continue Reading
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News
19 Oct 2021
Apple ditches hated MacBook Pro features, adds M1 chips
The new MacBook Pro laptops come in 14-and 16-inch models, return ports that were missing in the past few iterations, and add faster, more energy-efficient processors. Continue Reading
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Tip
26 Aug 2021
How to deploy Microsoft Endpoint Manager step by step
Organizations looking to deploy Microsoft Endpoint Manager must make sure to set up this platform correctly, and they should follow these steps for setup in different scenarios. Continue Reading
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Tip
13 Aug 2021
How to choose the right PC for business
With seemingly endless options to choose from, finding the right PC for a business can feel daunting. Explore these top seven choices below. Continue Reading
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Tip
13 Aug 2021
How to choose the right Mac for business
Despite a smaller selection than Windows PCs, finding the right macOS device can still be challenging. Learn more about the available options and how they compare. Continue Reading
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Tip
09 Aug 2021
Comparing macOS vs. Windows security
Windows and macOS have their pros and cons and, often, security comes down to the individual use case. Continue Reading
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Tip
06 Aug 2021
How to evaluate Mac vs. PC for businesses
While PCs have long been the preferred option for businesses, Mac computers are gaining in popularity due to improved functionality. Continue Reading
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Feature
27 May 2021
VPN and cloud-based printing options change with the times
Print workflow and IT infrastructure are key considerations when choosing between a VPN and cloud printing setup that can accommodate the needs of a hybrid workforce. Continue Reading
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Tip
26 May 2021
How to evaluate printer management freeware for business
While freeware isn't always feature-rich enough, organizations shouldn't overlook this option to manage all types of printing jobs, such as virtual desktop and remote printing. Continue Reading
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Tip
25 May 2021
6 steps to troubleshoot remote printing via VPN
While each organization's printing infrastructure is different, IT administrators should follow these six general steps to determine the cause of remote printing issues over a VPN. Continue Reading
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News
12 May 2021
Dell releases 7 PCs for CAD, graphic designers
Dell has designed the Precision series desktops for power-hungry tasks like CAD and data science. But they come when desktop sales are on the decline. Continue Reading
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News
21 Apr 2021
VMware launches Anywhere Workspace to secure remote workers
Anywhere Workspace is an integrated product bundle that includes Workspace One, the VMware secure access service edge architecture and the Carbon Black endpoint security tool. Continue Reading
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Tip
08 Apr 2021
Incorporating zero trust into endpoint security
Zero trust is a complex term, but organizations that take security seriously must know what it is and how it can support existing endpoint security platforms. Continue Reading
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News
06 Apr 2021
Keeping tabs on employees in the hybrid workplace
Companies want better ways to determine if their employees are mentally healthy or are at risk of a breakdown in the hybrid workplace. Vendors line up to meet the demand. Continue Reading
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Tip
05 Apr 2021
Top 6 endpoint security software options in 2021
The market for endpoint security software can be confusing to navigate for decision-makers, but this market roundup should help them navigate this process. Continue Reading
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News
10 Mar 2021
Component shortages to constrain PC market through 2022
Chip and GPU shortages will prevent PC manufacturers from meeting demand through 2022. Supply constraints could limit PC market growth to single digits, forecasters say. Continue Reading
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News
05 Mar 2021
Microsoft makes Productivity Score useful to tech buyers
Microsoft's Productivity Score update lets an organization's tech buyers monitor, without the help of IT staff, the average performance of employees' PCs and mobile devices. Continue Reading
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News
27 Jan 2021
Rebound in IT spending expected in 2021
Worldwide IT spending is slated to grow this year, as companies increase support and security for remote workers. Gartner projects spending will hit nearly $4 trillion. Continue Reading
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News
13 Jan 2021
CES: Laptops sport designs friendly for remote workers
Top PC manufacturers Dell, HP and Lenovo emphasized at-home flexibility in their CES laptop announcements. Remote work has driven the need to be productive anywhere. Continue Reading
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Tip
24 Dec 2020
PCaaS vs. DaaS: learn the difference between these services
While there is a lot of confusion surrounding DaaS -- devices as a service -- and PCaaS and what these services are defined as, but there may be less of a distinction than you think. Continue Reading
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News
22 Dec 2020
Remote work to drive portable monitor demand in 2021
Manufacturers like Lenovo, HP and ViewSonic expect high demand for portable monitors in 2021 as workers try to get the dual-screen experience at home. Continue Reading
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News
19 Nov 2020
Microsoft Pluton chip will secure future Windows PCs
Microsoft said its Pluton security chip would protect data even when an attacker has physical control of a computer. Future Windows PCs will include the new chip. Continue Reading
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Tip
10 Nov 2020
When to use SCCM in the cloud with a CMG
Organizations can run SCCM in the cloud with the help of a cloud management gateway. IT admins should determine if their organization fits within these use cases before deployment. Continue Reading
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News
05 Nov 2020
Microsoft Productivity Score limited by lack of data
Microsoft's new Productivity Score tool for 365 needs third-party data and security information to be entirely useful to enterprises, analysts said. Continue Reading
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Feature
29 Oct 2020
Smartphones and laptops for business hinge on cost, use, apps
Factors like cost, usage, applications, management, longevity and security figure in the selection of company-issued smartphones, laptops and printers for digital workers. Continue Reading
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Feature
27 Oct 2020
7 essential remote worker security policies for IT departments
With the COVID-19 pandemic forcing so many to work remotely, IT admins need to update the security aspect of their organization's work-from-home policies to keep pace with this trend. Continue Reading
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News
13 Oct 2020
Mac users key in defending against Apple T2 chip flaw
IT pros should lean on Mac users to protect corporate networks against exploiters of the Apple T2 chip vulnerability. Hard drive encryption will also help defend against attackers. Continue Reading
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News
07 Oct 2020
Lenovo launching the first foldable PC, the ThinkPad X1 Fold
Lenovo touted the ThinkPad X1 Fold as a unified experience for workers who use laptops and tablets. The company has started taking orders. Continue Reading
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News
23 Sep 2020
Microsoft Endpoint Manager gets better Mac, iPad management
Microsoft Endpoint Manager will eventually have new tools for securing and managing Macs, iPads and virtual endpoints. A more secure Edge browser is also on tap. Continue Reading
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News
26 Aug 2020
PC sales soar as pandemic restructures the computer market
There's no question that the pandemic has bolstered PC sales. But analysts disagree on whether rising PC ownership means the computer market has reached a sustainable new height. Continue Reading
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News
03 Aug 2020
Microsoft puts Universal Print in preview
Microsoft says cloud-based Universal Print simplifies printer management by replacing on-premises infrastructure. The service is available through 365 on Windows 10 devices. Continue Reading
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Tip
31 Jul 2020
How to fix a Windows 10 boot loop
A Windows reboot loop is a vicious and frustrating cycle, but there are ways you can fix a Windows 10 boot loop problem, including booting in Safe Mode. Continue Reading
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Tip
30 Jul 2020
How to enable Hyper-V on Windows 10 for a lab environment
While there are several ways to test new updates on virtual machines, Hyper-V enables desktop administrators to add multiple VMs to a single desktop and run tests. Continue Reading
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News
14 Jul 2020
COVID-19 recession looms for PC market
The PC market will likely contract as 2021 nears, analysts say. The second quarter was a positive one for PCs, as companies bought laptops to enable remote work. Continue Reading
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News
30 Jun 2020
Citrix microapps look to ease office reopening
With new Workspace microapps, Citrix is looking to make it easier for offices to reopen. Company representatives said the tools were informed by the firm's own experiences. Continue Reading
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News
24 Jun 2020
Macs to run on Apple silicon, leaving Intel behind
Future Macs will not run on Intel processors but on Apple silicon chips. The change could present compatibility issues, although it could be a step toward a consistent user experience. Continue Reading
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News
05 Jun 2020
New Quest Kace products make UEM easier for IT admins
With the latest Quest Kace UEM updates, IT pros can now better control Chromebooks and manage Apple TVs. Experts say managing a variety of devices is critical for a remote workforce. Continue Reading
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News
01 Jun 2020
New HP hardware directed at remote work
HP hardware releases are centered on 'micro mobility' around the home, enabling remote employees to be productive in spaces not designed for work. Continue Reading
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Tip
27 May 2020
How SCIM can automate user provisioning
Using SCIM allows users to access resources within unrelated partner environments automatically without organizations needing to create and maintain external user accounts. Continue Reading
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Feature
26 May 2020
Manufacturer turns to micro apps to save time
An electronics manufacturer is in the planning stages of implementing micro apps in Citrix Workspace in the hopes of saving time and easing distractions. Continue Reading
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Feature
26 May 2020
End-user productivity becomes a priority for remote work
The initial response to COVID-19 focused on purchasing new technologies and retooling systems to support work from home, but organizations must help maintain end-user productivity. Continue Reading
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Opinion
18 May 2020
How to optimize the digital workspace experience
Digital workspaces aim to converge users' resources and IT's management into a single technology, but this massive undertaking can present some administration and UX challenges. Continue Reading
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Feature
06 May 2020
IT needs durable remote work strategy to keep employees home
After the initial rush, IT admins are now faced with how to keep remote work going. Continue Reading
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News
30 Apr 2020
Security is central in Ubuntu 20.04 LTS release
Canonical released its Ubuntu 20.04 LTS Linux distribution, emphasizing a holistic approach to security -- from hardware to applications. Continue Reading
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News
17 Apr 2020
HP ProBook 400 series additions aimed at SMBs, remote work
The new ProBooks -- the 445 GH and 455 G7 -- feature the latest AMD Ryzen 4000 chip processor and enhanced security features to enable remote work and aid small businesses. Continue Reading
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News
16 Apr 2020
COVID-19 drives PC market supply down, demand up
The COVID-19 pandemic pushed PC market shipments down, despite higher demand for remote work devices. A looming recession, though, could dampen sales. Continue Reading
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Opinion
08 Apr 2020
How the EUC space is reacting to Coronavirus: Our big list of resources and stories (Updated 4/08)
How-to guides; updated licensing terms; free products; what the community is doing; and more. Continue Reading
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News
03 Apr 2020
VMware Workspace One feature speeds remote onboarding
Several new features for VMware Workspace One are now generally available -- including an option to accelerate remote onboarding. Continue Reading
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Opinion
31 Mar 2020
Azure Universal Print service: what is it and should we care?
Bas van Kaam breaks down what we know and don't know about Universal Print, Microsoft's cloud-based print solution. Continue Reading
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Opinion
23 Mar 2020
Workspace ONE Intelligence Risk Analytics goes GA, adds dynamic conditional access to Access
With Risk Analytics, every device and user gets a Risk Score, allowing admins to add additional authentication steps while minimizing user friction. Continue Reading
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News
18 Mar 2020
Coronavirus pandemic: 5 remote work tips for IT
VMware's Shawn Bass and Brian Madden shared tips to help IT workers make remote work a reality for their organizations as the new coronavirus pandemic progresses. Continue Reading
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Opinion
18 Mar 2020
Windows on ARM revisited: Where are we in 2020?
Windows on ARM instead of x86 architecture still remains rather novel, even as Microsoft moves to release fancier ARM-based laptops. Continue Reading
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Opinion
05 Mar 2020
AR and VR for business: Where is EUC today?
We start with a look at VMware’s Spatial Computing group and Workspace ONE’s management capabilities. Continue Reading
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News
28 Feb 2020
Windows 10X OS may be a preview of features to come
Microsoft is aiming its new Windows 10X OS at dual-screen devices such as the Surface Neo, but it could have a big impact on the enterprise if its features migrate to mainline Windows. Continue Reading
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Tip
17 Feb 2020
Navigate the micro app builder for Citrix Workspace
With the Citrix micro app builder, IT can create a connection between business apps as well as custom and legacy systems and the Citrix Workspace to provide consistent UI. Continue Reading
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Feature
17 Feb 2020
Citrix Microapps benefits include improved security, UX
With the Citrix Microapp integrations, IT professionals can build templates that enable users to view and edit back-end systems, which could improve Citrix Workspace's usability. Continue Reading
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News
12 Feb 2020
BlackBerry enters digital workspace market
BlackBerry's digital workspace offering is meant to strike a balance between connectivity, productivity and security, especially for IT admins who cater to a range of worker types. Continue Reading
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Feature
31 Jan 2020
Worker engagement is everyone's responsibility -- even IT's
Employee experience has become a catch-all phrase for every part of an employee's interaction with a company. Does that include IT? Experts say yes. Continue Reading
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News
24 Jan 2020
Windows 7 sunset gives PC market a boost in 2019
Does the growth of the PC market in 2019 reflect an increased appetite for the devices? Experts discuss the PC's role in the workplace and the influence of the Windows 7 sunset. Continue Reading
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Opinion
21 Jan 2020
You should know about Neverware CloudReady when planning Chromebook and thin client projects
CloudReady is a Chromium OS variant that you can install on existing x86 hardware, and then manage with Google Chrome Enterprise alongside Chrome OS devices. Continue Reading
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Opinion
13 Jan 2020
Get started with VMware Workspace ONE Intelligent Hub Virtual Assistant
With IBM Watson integration, Workspace ONE Intelligent Hub Assistant provides more intelligence than just a normal chatbot. Continue Reading
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Opinion
06 Jan 2020
3 EUC inflection points for 2020: WVD, modern management, and yes, BYOD
There are plenty of important topics for 2020, but these will be affected by specific events. Continue Reading
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News
19 Dec 2019
Citrix brings Workspace and micro apps to Google Cloud
Citrix Workspace is now generally available on Google Cloud, including access to micro apps that make it easier for IT to deliver a more streamlined user experience. Continue Reading
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News
16 Dec 2019
5 end-user computing trends for 2020
With Windows 7 coming to an end and more businesses developing cloud strategies, 2020 is set to bring end-user computing changes for IT. Here are five trends to watch. Continue Reading
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Tip
10 Dec 2019
Setting up Windows 10 kiosk mode with 4 different methods
For desktop admins, setting up Windows 10 kiosk mode can be a confusing process. IT should learn these four methods and choose the best deployment option for its organization. Continue Reading
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Opinion
10 Dec 2019
With HP Adaptive Device Management, you can manage Windows from the cloud—even legacy apps
Move into the cloud while using SCCM and Intune to manage your devices with additional HP features. Continue Reading
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Opinion
05 Dec 2019
Cut through confusion of the digital workspace market
What is a digital workspace, exactly? Find out the definition of this new technology, what it means for the future of end-user computing, and how organizations should prioritize it. Continue Reading
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News
22 Nov 2019
HP rolls out new remote workstation product ZCentral
Key components of ZCentral include Z by HP rack-mounted workstations, ZCentral Remote Boost software and proprietary ZCentral Connect software to speed up high-compute workflows. Continue Reading
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Opinion
21 Nov 2019
Awingu 4.3 is coming with some major updates to SSO and more
Expect to see certificate-based single sign-on, a new Display Manager and multiple enhancements on the administrator side. Continue Reading
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Tip
14 Nov 2019
Project Limitless' 5G PC and what desktop admins need to know
Qualcomm and Lenovo have partnered to produce a 5G-enabeled PC that could be a game-changer for remote workers. IT must prepare for a 5G rollout and the issues it could bring. Continue Reading
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News
13 Nov 2019
Jamf Protect offers visibility, protection for macOS admins
Jamf Protect, the new endpoint security software announced at JNUC 2019, provides organizations with a native macOS tool that takes a kernel-less approach to macOS security. Continue Reading
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News
05 Nov 2019
Microsoft Endpoint Manager marries SCCM and Intune device management
Organizations will be able to use one console to view and manage devices from SCCM and Intune. Other new Microsoft 365 dashboards could help IT teams better communicate. Continue Reading
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Opinion
24 Oct 2019
End-user computing trends of the past, present and future
The last 20 years were a journey from homogeneous to heterogeneous EUC environments. One question for the next 20 is how well we will finish adapting to this new world. Continue Reading
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News
04 Oct 2019
HP Inc. laying off up to 9,000 workers in latest reorg plan
With its printer and printing supplies business fortunes continuing to slide, HP Inc. is undergoing a major reorganization that includes up to 9,000 layoffs. Continue Reading
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News
25 Sep 2019
OneLogin releases Chrome extension combating password reuse
OneLogin said its new tool is capable of discovering phishing websites and does not store users' passwords. Instead, it uses hash analysis to identify reused and weak passwords. Continue Reading
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Opinion
16 Sep 2019
DaaS may encourage organizations to adopt Macs and Chromebooks
New options for delivering remote Windows apps in the cloud, combined with the maturity of SaaS apps, Chromebooks and Mac management, means organizations can offer users more choices. Continue Reading
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Opinion
11 Sep 2019
What are the differences between Google Chromebook Enterprise and Chrome Enterprise?
Google recently announced Chromebook Enterprise, which follows similarly named management products, so let’s figure out what each means. Continue Reading