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Understanding remote desktop connection management tools

With the influx of remote work, it's no surprise that organizations need a way to access and manage remote user desktops effectively. A few types of tools factor into this effort.

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Using native and third-party Citrix troubleshooting tools

End-user issues will come up in any virtual desktop environment, so administrators must be prepared. For a Citrix environment, there are various tools at IT's disposal.

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Understanding the DaaS options for Macs

When people discuss desktop as a service, it is usually in the context of Windows desktops. For macOS, however, implementing DaaS can be more complicated.

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What are the key differences between DaaS and VPN?

VPN and DaaS can both give remote access to corporate resources, but they differ in key ways. IT admins should consider these factors when making the decision of DaaS vs. VPN.

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Virtual Desktop Basics

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    device as a service (DaaS)

    The device as a service (DaaS) model offers PCs, smartphones and other mobile computing devices as a paid service.

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    Windows 365 security features for IT admins to know

    Like any technology that supports end-user PCs, Windows 365 environments need properly configured security controls. IT must learn how to support these Cloud PCs before deployment.

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    What is Windows 365 and what does it offer?

    The Windows 365 Cloud PC subscription brings a new option to the desktop virtualization landscape, with some familiar traits and several key distinctions.

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