Erica Mixon Erica Mixon is a former senior site editor at TechTarget. Erica Mixon’s Most Recent Content Content Management What is enterprise content management? Guide to ECM 11 Sep 2024 Customer Experience What is customer experience (CX) and why is it important? 19 Aug 2024 Content Management Document management vs. content management: How they differ 27 Jun 2024 Mobile Computing Siri 14 Jun 2024 Mobile Computing Simplify mobile app development for the enterprise 22 Apr 2024 Mobile Computing Android OS 19 Jan 2024 Data Center configuration management database (CMDB) 03 Jan 2024 Data Center remote hands 25 Oct 2023 Customer Experience chief experience officer (CXO) 23 Aug 2023 Customer Experience customer journey map 25 Jul 2023 Mobile Computing Active Directory Federation Services (AD FS) 12 Apr 2023 Mobile Computing Google Drive 11 Apr 2023 Mobile Computing mobile device management (MDM) 01 Mar 2023 Mobile Computing instant app (Google Android instant app) 23 Feb 2023 Mobile Computing push notification 02 Feb 2023 Mobile Computing OTA update (over-the-air update) 09 Dec 2022 Data Center Unix 09 Feb 2022 Mobile Computing GSM (Global System for Mobile communication) 29 Mar 2021 Enterprise Desktop Matching company-issued endpoint devices to worker needs 29 Oct 2020 Content Management Headless CMS powers personalized, omnichannel e-commerce 28 Oct 2020 Virtual Desktop What is virtual desktop infrastructure? VDI explained 20 Oct 2020 Virtual Desktop Picking the right VDI use cases means understanding users 01 Sep 2020 Customer Experience Combat event fatigue with a virtual event marketing strategy 29 Jul 2020 Customer Experience As stores reopen, e-commerce is king in luxury retail 25 Jun 2020 Customer Experience Educate, empathize in social media strategy during coronavirus 23 Apr 2020 Customer Experience Coronavirus CX strategy should be flexible, feedback-driven 22 Apr 2020 Enterprise Desktop 4 negotiation tactics for success in a Microsoft software agreement 30 Mar 2020 Customer Experience CXO role requires tenacity, cross-departmental influence 19 Feb 2020 Customer Experience 4 contact center trends that drive customer experience 27 Jan 2020 Enterprise Desktop 3 ways to prepare for the Windows 7 deadline 16 Dec 2019 Virtual Desktop VDI in 2020 will feature cloud, workspaces 13 Dec 2019 Mobile Computing New Outlook features appeal to users on the go 06 Nov 2019 Enterprise Desktop New Microsoft Edge browser gets competitive with Chrome 05 Nov 2019 Enterprise Desktop Microsoft Endpoint Manager marries SCCM and Intune device management 05 Nov 2019 Enterprise Desktop Microsoft self-service policy for Office 365 raises concerns 01 Nov 2019 Enterprise Desktop 10 Microsoft Ignite 2019 sessions for Windows admins 22 Oct 2019 Virtual Desktop 10 Microsoft Ignite 2019 sessions for VDI admins 22 Oct 2019 Virtual Desktop 5 Windows Virtual Desktop management tools to consider 18 Oct 2019 Virtual Desktop DaaS brings GPU-accelerated applications within reach 11 Oct 2019 Virtual Desktop Windows Virtual Desktop is generally available 30 Sep 2019 Enterprise Desktop AI sharpens unified endpoint management tools and apps 30 Sep 2019 Virtual Desktop 3 steps to lock down VDI security 27 Sep 2019 Virtual Desktop 4 ways to handle Windows Virtual Desktop management 25 Sep 2019 Virtual Desktop Follow Citrix VDI best practices for a successful deployment 28 Aug 2019 Enterprise Desktop Windows 10 19H2 update brings few changes, more confusion 22 Aug 2019 Virtual Desktop Windows Virtual Desktop forces VDI market to adapt or risk failure 05 Aug 2019 Mobile Computing Top 3 emerging mobile app development trends for 2019 01 Aug 2019 Enterprise Desktop All roads and flight paths lead to unified endpoint management 29 Jul 2019 Virtual Desktop Evaluate Citrix Cloud cost concerns and advantages 19 Jul 2019 Enterprise Desktop IT takes the good with the bad in Windows 10 1903 update 24 Jun 2019 Virtual Desktop Indiana University virtualization pro talks VDI management 29 May 2019 Virtual Desktop Citrix Managed Desktops simplifies cloud desktop delivery 23 May 2019 Virtual Desktop When on-premises VDI deployments trump cloud applications 23 May 2019 Virtual Desktop Application, Access and Content Security 22 May 2019 Virtual Desktop Best of Show 22 May 2019 Virtual Desktop New Technology 22 May 2019 Virtual Desktop Digital Workspace 22 May 2019 Virtual Desktop How the Citrix Synergy Awards work 22 May 2019 Virtual Desktop Storage, Networking and Infrastructure 22 May 2019 Enterprise Desktop Citrix performance analytics tool puts a spotlight on UX 22 May 2019 Virtual Desktop 10 Citrix Synergy 2019 sessions to attend 22 Apr 2019 Enterprise Desktop How to navigate Windows 10 update problems 27 Mar 2019 Enterprise Desktop Unified endpoint management systems harness upsurge in devices 25 Mar 2019 Content Management Personalized content solidifies the customer experience 14 Feb 2019 Mobile Computing Watch out for these mobile technology trends in 2019 19 Dec 2018 Data Center Security, staffing land atop IT's edge computing challenges 06 Dec 2018 Data Center Edge computing architecture helps IT support augmented reality 05 Dec 2018 Data Center Admins now require data center skills 'a mile wide' 04 Dec 2018 Data Center How to successfully perform a data center upgrade 26 Nov 2018 Mobile Computing Cross-platform frameworks offer one-code path to mobile dev 06 Nov 2018 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can manage Office 365 for mobile devices 06 Jul 2018 Mobile Computing Developers reap benefits of iOS app modules with Swift 21 Jun 2018 Mobile Computing Four mobile app testing tools for enterprise developers 12 Jun 2018 Mobile Computing Top new iOS 12 features helpful for the enterprise 05 Jun 2018 Mobile Computing Three questions to fuel a mobile app development project 01 Jun 2018 Mobile Computing Identity and access management tools add AI, microservices 29 May 2018 Virtual Desktop Citrix NetScaler authentication methods help on-premises shops 11 May 2018 Mobile Computing Citrix ShareFile features, integrations catch IT's eye 10 May 2018 Mobile Computing XenMobile Service a tough sell for some Citrix shops 09 May 2018 Mobile Computing Mobile application development trends away from native 08 May 2018 Mobile Computing Field service mobile apps offer usability, new features 03 May 2018 Mobile Computing Explore two major user authentication methods 23 Apr 2018 Mobile Computing Pros and cons of AI for mobile IT 19 Apr 2018 Mobile Computing Android instant app use cases flourish in e-commerce 30 Mar 2018 Mobile Computing Progressive web apps drive mobile development of the future 26 Mar 2018 Mobile Computing Take a mobile-first approach to digital transformation 06 Mar 2018 Mobile Computing Tighten mobile security for the enterprise with new strategies 01 Feb 2018 Cloud Computing Build a cloud-based infrastructure one layer at a time 11 May 2017 1 2