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Payers face faster prior authorization approvals under CMS proposal

Payers face faster prior authorization approvals under CMS proposal

Under the proposed rule, affected payers would need to respond to urgent prior authorization requests for drugs within 24 hours and to standard requests within 72 hours.

Digital member experience improves for health plans, gaps remain

Digital member experience improves for health plans, gaps remain

A recent JD Power survey showed that, although the digital member experience is improving for health plans, there's room to grow for onboarding and patient education.

Major payers say they cut prior authorizations by 11%

Major payers say they cut prior authorizations by 11%

Major Blues plans, Cigna, Humana and United are among the payers reporting reduced prior authorizations amid an industry-wide push to streamline the process.

Insurers get a 2.48% MA pay bump after close call with a flat rate

Insurers get a 2.48% MA pay bump after close call with a flat rate

CMS backtracked on a less than 1% payment rate increase for Medicare Advantage plans, instead finalizing a nearly 2.5% boost and sidestepping risk adjustment changes.

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