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UnitedHealthcare eliminates prior authorization for rural providers

UnitedHealthcare eliminates prior authorization for rural providers

In addition to scrapping prior authorization, UnitedHealthcare said it will speed up payments and create more community-based care models for rural providers.

Mental health parity remains elusive in 43 states

Mental health parity remains elusive in 43 states

In-network mental healthcare is harder to get in most states than physical healthcare, potentially due to disparate provider reimbursement rates.

Payers face faster prior authorization approvals under CMS proposal

Payers face faster prior authorization approvals under CMS proposal

Under the proposed rule, affected payers would need to respond to urgent prior authorization requests for drugs within 24 hours and to standard requests within 72 hours.

Digital member experience improves for health plans, gaps remain

Digital member experience improves for health plans, gaps remain

A recent JD Power survey showed that, although the digital member experience is improving for health plans, there's room to grow for onboarding and patient education.

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