Christine Campbell Freelance writer, The Alpha Content Company blog Customer Experience AI chatbots augment humans working in contact centers 01 Feb 2018 Search SAP SAP indirect access issue needs clarity for users, experts say 30 Jan 2018 Search Content Management As ECM systems mature, BPM becomes central to ROI 21 Jan 2014 Search Data Backup The keys to a compliance-ready records retention schedule 07 Aug 2013 1 2
