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ServiceNow expands AI governance, emphasizes ROI

Enterprises remain nervous about deploying AI agents in production, as IT vendors vie to demonstrate the value and comprehensiveness of their platforms.

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'What if?' Imagining the future with generative AI tools

According to FreedomPay's performance guru, GenAI will let IT ops pros experiment with ideas for performance optimization and disaster recovery.

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Red Hat Summit 2025 news and conference guide

Our guide to the annual Red Hat Summit keeps you up to date on trends, emerging technologies, and information from keynote speakers and industry experts.

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Independent lab crowns new WAAP product among its leaders

An API security specialist's newly launched WAAP product outranked more established WAF competitors during independent benchmark testing.

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IT Operations Basics

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    What is infrastructure as code (IaC)?

    Infrastructure as code (IaC) is an IT practice that codifies and manages underlying IT infrastructure as software.

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    What is distributed tracing?

    Distributed tracing is a method used to track the journey of requests as they flow through a distributed system or microservices architecture.

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    What is an automation architect?

    An automation architect is a senior IT professional responsible for the strategic design, development and governance of automation initiatives across an organization.

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