Webinars

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  • Leading Through Critical Incidents: Communication, Trust and Recovery

    The real measure of incident leadership is not just how quickly we recover today, but how deliberately we reduce the probability and impact of tomorrow’s incidents. In this session, Jyotirmayee Pradeep Kumar, Vice President - Cloud DevOps at a well-known global bank, will explore the full incident lifecycle through the lens of leadership, communication, and resilience. From identifying what failed, who was affected, and where the business risk sits, to establishing incident command, coordinating responders, communicating with executives, making recovery decisions, and managing stakeholder updates under pressure, she will show how effective leaders bring clarity, structure, and confidence to high-stakes moments. Attendees will leave with practical insights into leading through disruption, restoring service effectively, and turning incident response into stronger long-term operational resilience. Key takeaways - Build incident command quickly and communicate with clarity. - Adapt messaging for different stakeholders during high-pressure moments. - Make sound recovery decisions while minimizing business disruption. - Preserve trust through transparency, accountability, and steady leadership. - Convert crisis lessons into lasting operational resilience.

    Jyotirmayee Pradeep Kumar, Vice President - CoreDev DevOps | International Banking

  • How to Optimize Self-Service: Reducing Costs While Improving Customer Satisfaction

    Is your self-service portal underutilized or failing to deliver results? Poorly designed self-service can frustrate customers and increase support costs. In this webcast, Jeff Rumburg will explore how to optimize self-service to reduce costs and improve customer satisfaction. He’ll discuss best practices for design, content, and promotion, as well as how to measure self-service effectiveness. Attendees will learn how to create a self-service experience that customers love and that delivers real business value.

    Jeff Rumburg, Managing Partner at MetricNet

  • Inside the Anthropic IPO: Valuation, Risks, and Fund Impact

    Anthropic (ANT) is preparing to list on the NASDAQ Global Market, and the headlines are already loud. High-profile IPOs attract more hype than almost any other market event. But does the investment case live up to the buzz? In this webinar, we’re excited to discuss the artificial intelligence startup’s groundbreaking market debut from the perspectives of Morningstar’s Wealth, Equity, Indexes, Manager Research, and PitchBook groups, and what it means for investors and financial professionals. You'll hear from: -Malik Ahmed Khan, Senior Equity Analyst, who will outline where we think Anthropic should be priced and whether it has an economic moat, meaning a durable competitive advantage. He'll also cover our revenue forecast, what it signals about AI adoption, and the key risks investors should weigh. -Dominic Pappalardo, Chief Multi-Asset Strategist, on whether the price reflects what the business is worth, why IPO volatility calls for a suitability review before buying, and why long-term outcomes matter more than a short-term "pop." -Harrison Rolfes, Senior Research Analyst, Late-Stage Company Research, PitchBook, on what Anthropic’s S-1 reveals about its compute commitments, founder control, and dilution, and how the company’s private-market valuations compare with the reported IPO price. -Stephen Welch, Senior Analyst, Equity Strategies, US, on when Anthropic could enter passive indexes and what active fund managers have already invested in the company. -Alex Bryan, Director of Product Management, Equity Indexes, on why indexes need to quickly reflect major IPOs and how Anthropic could affect index composition, market-cap segments, and market concentration as its public float grows. You'll leave with a clear framework for client conversations about Anthropic, based on valuation and suitability rather than headlines. Save your seat today.

    Alex Bryan, Director of Product Management; Malik Ahmed Khan, Sr Equity Analyst; Dominic Pappalardo, Chief MultiAsset Strategist; Harrison Rolfes, Sr Analyst, Private Company Coverage, PitchBook; Stephen Welch, Sr Analyst, Equity Strategies

  • El Niño and the 2026 Atlantic Season: Implications for Catastrophe Bond Portfolio Strategy

    The 2026 Atlantic hurricane season has been one of the quietest in the modern record, with a strong El Niño suppressing storm development through its peak months. In this webinar, the team at King Ridge Capital Advisors will explain the meteorology behind the season and how it compared with forecasts. We then review how the portfolio performed, separating the effects of a benign year from the strategy itself, and consider what investors should and should not take from a below-normal season. The session closes with an outlook for the cat bond market heading into 2027, followed by Q&A. Speakers: • Vijay Manghnani, CIO, King Ridge Capital • Rick Pagnani, Managing Partner & CEO, King Ridge Capital Vijay was a founding member of the ILS team at PIMCO, serving as Head of Risk and Analytics for the ILS fund. Previously, he led the Catastrophe Risk Management and Analytics Center of Excellence at AIG. He holds a Ph.D. in Meteorology from North Carolina State University. Rick has 36 years of experience in the reinsurance sector. Prior to founding KRC, Mr. Pagnani was Global Head of ILS at PIMCO and CEO of various reinsurance businesses such as a subsidiary of Everest Group ($EG), an S&P 500 company. Moderator: Michael Srour, Head of ETF Distribution for French-Speaking Europe, HANetf This webinar is for professional investors only. This material does not constitute a marketing document. It is not an invitation to invest but to be read for educational purposes only.

    Vijay Manghnani, Rick Pagnani, Michael Srour

  • LLM, Semantic Classification, or Both? Designing the Right Approach for Enterprise Data

    Organizations are increasingly evaluating large language models (LLMs) for content classification and tagging. While LLMs offer flexibility and can accelerate semantic model development, they also introduce considerations around consistency, explainability, governance and cost. This session compares LLM-driven classification, semantic classification and hybrid approaches that combine the strengths of both. Through practical demonstrations and real-world examples, attendees will see how AI-assisted modeling can accelerate semantic model creation, while semantic classification delivers consistent, repeatable tagging across large volumes of enterprise content. We will also examine an often overlooked architectural consideration: cost predictability. As document volumes grow, content is reprocessed to meet new business requirements, and as AI licensing models evolve, the cost of token-based classification can become increasingly difficult to forecast. Attendees will leave with a practical framework for determining when to use LLMs, or semantic classification, and how to combine both to balance flexibility, governance, scalability and cost in production AI initiatives.

    Lance Thieshen, Kevin Stolarski

  • Morningstar Hong Kong ETF Flows Q3 2026: Uncovering Market Trends and Shifting Investor Preferences

    Hong Kong's ETF market continues to evolve as shifting investor preferences, changing market conditions, and growing product innovation reshape the investment landscape. Understanding where capital is flowing, which ETF categories are gaining traction, and how providers are competing for market share is increasingly important for investors navigating this dynamic market.  Join us for an insightful webinar as Morningstar's experts unpack the latest findings from the Morningstar Hong Kong ETF Flows Q3 2026 Review, exploring key market developments, investor allocation trends, and the competitive landscape.  Through data-driven insights and a demonstration of Morningstar Direct, discover how investment professionals can analyse ETF flows, identify emerging trends, and make more informed investment decisions.  In this webinar, we'll explore:  - Hong Kong ETF Market Overview: Examine the latest developments in Hong Kong's ETF market, including asset growth, net flows, and key trends shaping investor activity in Q3 2026.  - ETF Flows by Asset Class and Category: Explore how capital is being allocated across different asset classes, highlighting the ETF categories attracting the strongest inflows and those experiencing the largest outflows. - ETF Provider Landscape: Discover which ETF providers are leading the market through a review of provider league tables, market positioning, and competitive dynamics and trends on ETF launches.  - Analysing ETF Trends with Morningstar Direct: Learn how to leverage Morningstar Direct to analyse ETF flows, compare fund performance, and uncover insights that support investment research and portfolio decision-making.  Gain a deeper understanding of the trends shaping Hong Kong's ETF market and how Morningstar's research and analytics can help you navigate an evolving investment landscape.

    Speakers - Jackie Choy and Julian Guo | Moderator - Jasmine Tan

  • ON-DEMAND 38 mins

    2027: Ready or Not? AI. Sovereignty. Disruption.

    AI is moving from experimentation to real-world impact. Digital sovereignty is reshaping technology choices, investment priorities, and regulatory strategies. At the same time, the next network investment cycle is emerging, driven by 5G-Advanced, 6G, AI-powered automation, and increasingly autonomous networks. Recorded live at Network X Vienna 2026, this fast-paced Omdia executive briefing explores the forces that will shape the telecom industry through 2027 and beyond. Join Omdia's telecoms research leaders as they examine the trends, risks, and opportunities that service providers, vendors, and technology leaders need to be preparing for today. From network economics and new revenue opportunities to regulation, resilience, and AI adoption, gain practical insights into the decisions that will define the next phase of industry growth.

    Ronan De Renesse, Dario Talmesio, Julia Schindler, Garinder Shankrowalia, Diana Gorelik, Olivier Loridan, Gabriel Brown, Mark Oliver

  • ON-DEMAND 37 mins

    SCC and HPE: Navigating 'The Perfect Storm': Building a Hybrid Cloud Strategy for Cost, Control and AI Readiness

    Join SCC and HPE for a discussion that tackles how leading organisations are responding with with a more intentional hybrid cloud strategy due to the increasing pressures. These include rising infrastructure costs, evolving virtualisation strategies and growing AP ambitions and require a delicate balance of innovation with governance, resilience and financial control

    Andrew Ayres PhD - Hybrid Cloud Strategy & Channel Leader, UKIMEA HPE | Stuart Wareham - HPE International Alliance Manager, SCC

  • ON-DEMAND 47 mins

    How to Limit Risk and Exposure from Agentic AI

    As agentic AI transitions from experimental technology to embedded workplace reality, organizations face an unprecedented expansion of their attack surface. This conversation examines the critical inflection point we've reached—where coding assistants, browser-integrated agents, and autonomous systems with persistent execution loops are becoming standard tools, accessible even to non-developers. Join Pascal Geenens, VP of Cyber Threat Intelligence at Radware, and Simon Ratcliffe, Independent Management & Technology Consultant, for a compelling 30-minute fireside chat exploring the emerging security challenges posed by autonomous AI agents in 2026. Pascal and Simon will navigate essential dimensions of this evolving landscape. They'll contextualize the fundamental shift occurring in 2026, including the "Bring Your Own Agent" phenomenon where autonomous agents are now integrated directly into operating systems and corporate workflows. They'll dissect the real-world threat vectors that security teams must address—from indirect prompt injection attacks and software supply chain compromises to the architectural trade-offs between cloud-based frontier models and self-hosted alternatives. Pascal will provide actionable guidance on risk mitigation strategies, exploring visibility frameworks, artifact proxies, LLM firewalls, and why intent-based protection models are essential when traditional content filters fall short. Whether you're a security professional, technology leader, or risk manager, this session offers critical insights into protecting your organization as AI agents become autonomous actors within your infrastructure.

    Pascal Geenens, VP of Cyber Threat Intelligence, Radware | Simon Ratcliffe, Independent Management & Technology Consultant

  • ON-DEMAND 29 mins

    Can Runtime Security Keep Autonomous AI Under Control?

    “Autonomous AI agents could take an entire task & run it from start to stop without intervention, without any directives, making agentic AI attacks far more vicious than what the industry is accustomed to in traditional applications.” The one key thing that could aid enterprise success in the agentic AI cybersecurity space today is its ability to understand agents' intent. It’s easy to state but hard to convert into an actionable security strategy. This is why in the recent episode of The Security Strategist podcast, host John Tolbert, Director of Research and Principal Analyst at KuppingerCole Analysis, is joined by Dror Zelber, VP Product Marketing at Radware and Dhanesh Ramachandran, Product Marketing Manager at Radware. They got together to discuss the emerging challenges of agentic AI security and how to tackle it realistically.

    John Tolbert, Director of Research and Principal Analyst, KuppingerCole Analysis | Dror Zelber, VP Product Marketing, Radware | Dhanesh Ramachandran, Product Marketing Manager, Radware