Aileen Smith is chief operating officer for the TM Forum, where she is responsible for all
collaboration and research and development activities, including the production of Frameworx -- a
set of best practices and standards that are widely deployed in industry to drive functionality in
and cost out of service providers' network architecture and business operations.
The TM Forum is a global, nonprofit industry association that serves as a unifying force for
service providers, enabling its 900-plus members to solve critical business issues through access
to a wealth of knowledge, intellectual capital and standards.