Don Fluckinger Senior News Writer, TechTarget Enterprise Software Salesforce Industries' Media Cloud adds ad management 14 Jul 2021 Enterprise Software Acquia releases employee experience features for DX platform 13 Jul 2021 Enterprise Software Brands opt for headless e-commerce vs. traditional commerce 12 Jul 2021 Enterprise Software Google gives third-party cookies a stay of execution 01 Jul 2021 Enterprise Software E-commerce giant Shopify upgrades Liquid, dev tools 29 Jun 2021 Enterprise Software Salesforce previews low-code, pro-code developer tools 23 Jun 2021 Enterprise Software Retail tech propels stores past the pandemic 22 Jun 2021 Enterprise Software Salesforce adds more HR, employee tools to Work.com 17 Jun 2021 Enterprise Software SAP Spartacus, headless and Commerce Cloud take center stage 15 Jun 2021 Enterprise Software Salesforce Industries rolls out banking AI compliance tools 09 Jun 2021 Enterprise Software Salesforce plugs CDP, WhatsApp into marketing, e-commerce 02 Jun 2021 Enterprise Software SAP Upscale Commerce gets reboot 02 Jun 2021 Enterprise Software Post-pandemic digital customer experience: What will change? 28 May 2021 Enterprise Software HubSpot embraces competitor CRM systems, adds RevOps features 24 May 2021 Enterprise Software ServiceNow's vision for AI, customer service management 19 May 2021 Enterprise Software Salesforce rebrands CDP, adds marketing features 14 May 2021 Enterprise Software Salesforce low-code features in beta; GA slated for winter 12 May 2021 Enterprise Software Oracle CX adds subscription management, 3-D ad measurement 12 May 2021 Enterprise Software Pegasystems enhances customer service, CX workflows 04 May 2021 Enterprise Software Apple iOS 14.5 App Tracking Transparency rewires martech 30 Apr 2021 Enterprise Software Box Shield adds enterprise content security features 27 Apr 2021 Enterprise Software Adobe Commerce users get AI search for sites 27 Apr 2021 Enterprise Software Salesforce Service Cloud to add features, partners 21 Apr 2021 Enterprise Software Salesforce Digital 360 for Industries adds developer tools 19 Apr 2021 Enterprise Software OpenText releases Cloud Editions content services updates 14 Apr 2021 Enterprise Software Qualtrics XM/OS ties together experience data for users 13 Apr 2021 Enterprise Software Salesforce updates vaccine distribution tool ahead of surge 08 Apr 2021 Enterprise Software Microsoft pushes deeper into Dynamics 365 industry clouds 07 Apr 2021 Enterprise Software How post-pandemic B2B e-commerce tech stacks will look 05 Apr 2021 Enterprise Software Qualtrics adds XM tools for marketing, service, B2B sales users 01 Apr 2021 Enterprise Software Twilio Segment CEO Peter Reinhardt on the future of CDPs 26 Mar 2021 Enterprise Software Salesforce updates Sales Cloud for remote work 24 Mar 2021 Enterprise Software Acquia digital experience platform adds CX-friendly tools 24 Mar 2021 Enterprise Software Optimizely shores up DX platform with Zaius CDP acquisition 23 Mar 2021 Enterprise Software Adobe courts small businesses with Acrobat Pro package 18 Mar 2021 Enterprise Software ServiceMax releases Engage field service management app 16 Mar 2021 Enterprise Software Salesforce users get Einstein ABM tools for Pardot 16 Mar 2021 Enterprise Software ServiceNow Customer Service Management grows in Quebec 11 Mar 2021 Enterprise Software Sitecore makes personalization, e-commerce acquisitions 04 Mar 2021 Enterprise Software Upland Software acquires BlueVenn marketing automation CDP 03 Mar 2021 Enterprise Software Salesforce tackles B2B rebate management automation 02 Mar 2021 Enterprise Software Microsoft Dynamics 365 adds customer journey orchestration 02 Mar 2021 Enterprise Software Salesforce Field Service spring release adds map features 26 Feb 2021 Enterprise Software Digital queues avert COVID-19 vaccine registration crashes 24 Feb 2021 Enterprise Software Qualtrics vaccine management gains steam among states 18 Feb 2021 Enterprise Software Amazon bolsters e-commerce for small business with Selz buy 18 Feb 2021 Enterprise Software Email marketing tools sustain old channel with personalization 16 Feb 2021 Enterprise Software Oracle CX updates focus on loyalty tech, B2B selling, service 10 Feb 2021 Enterprise Software Adobe releases headless commerce developer tools 08 Feb 2021 Enterprise Software Google DialogFlow CX brings industry-specific chatbots 27 Jan 2021 Enterprise Software ServiceNow, Salesforce deliver vaccine management tech 27 Jan 2021 Enterprise Software Acquia launches headless commerce integration 21 Jan 2021 Enterprise Software AWS contact center AI services expand to Salesforce, Avaya 21 Jan 2021 Enterprise Software Capitol riots spark e-commerce terms of service enforcement 14 Jan 2021 Enterprise Software National Retail Federation tackles political unrest, COVID-19 13 Jan 2021 Enterprise Software Pegasystems acquires Qurious.io for Pega Customer Service 12 Jan 2021 Enterprise Software Salesforce Ventures tops $3 billion invested 11 Jan 2021 Enterprise Software Salesforce's acquisitions lead CX tech buying spree in 2020 23 Dec 2020 Enterprise Software Customer data platforms dominate CX technology headlines 23 Dec 2020 Enterprise Software Content drives new B2B e-commerce 22 Dec 2020 Enterprise Software Standalone customer data platforms weather big competition 10 Dec 2020 Enterprise Software Salesforce workflow automation tools, Hyperforce debut 02 Dec 2020 Enterprise Software Salesforce adds customer service management features 02 Dec 2020 Enterprise Software Salesforce to acquire Slack for $27.7 billion 01 Dec 2020 Enterprise Software Adobe CDP adds B2B-friendly features 24 Nov 2020 Enterprise Software Salesforce Customer 360 Truth services go live 17 Nov 2020 Enterprise Software Salesforce Revenue Cloud bolsters B2B e-commerce workflows 12 Nov 2020 Enterprise Software Adobe to acquire Workfront for $1.5 billion 10 Nov 2020 Enterprise Software Zendesk, WhatsApp cozy up with co-development partnership 10 Nov 2020 Enterprise Software Oracle CX suite adds tools for sales teams, digital commerce 09 Nov 2020 Enterprise Software Adobe forges data partnerships for Experience Platform 06 Nov 2020 Enterprise Software SAP customer data platform strategy comes into focus 05 Nov 2020 Enterprise Software SAP CX application stack grows with addition of Emarsys 05 Nov 2020 Enterprise Software Twilio's Segment acquisition recasts UCaaS vendor as CX 02 Nov 2020 Enterprise Software Holiday e-commerce set to surge 30 Oct 2020 Enterprise Software Oracle CX targets communications industry with new apps 29 Oct 2020 Enterprise Software OpenText cloud suite adds developer, experience features 26 Oct 2020 Enterprise Software Hyland acquires Alfresco ECM, content services 23 Oct 2020 Enterprise Software CEOs discuss Twilio's Segment customer data platform buy 22 Oct 2020 Enterprise Software Salesforce Work.com gets customer, employee experience tools 20 Oct 2020 Enterprise Software Acquia Drupal, Marketing Cloud get feature boosts 20 Oct 2020 Enterprise Software SAP CDP the latest customer data platform on a crowded block 14 Oct 2020 Enterprise Software Hyland Software CEO discusses Alfresco, RPA, blockchain 08 Oct 2020 Enterprise Software Twilio adds video developer tools, field service app, Flex apps 08 Oct 2020 Enterprise Software Pega Value Finder marketing tool uses AI to find segments 06 Oct 2020 Enterprise Software Microsoft CDP adds cross-channel analytics 01 Oct 2020 Enterprise Software Salesforce Vlocity acquisition gives rise to new industry clouds 30 Sep 2020 Enterprise Software Adobe Experience Platform, Oracle CX add CDP connections 29 Sep 2020 Enterprise Software Salesforce delivers CDP, DXP and sales meeting tools 23 Sep 2020 Enterprise Software HubSpot CRM gets enterprise makeover 22 Sep 2020 Enterprise Software Microsoft Dynamics 365 Customer Service to add voice channel 22 Sep 2020 Enterprise Software Oracle CX upgrades focus on field service, contact center 18 Sep 2020 Enterprise Software Box Shield, mobile app upgrades on the way 16 Sep 2020 Enterprise Software Episerver to buy Optimizely, adds to CMS, e-commerce suite 10 Sep 2020 Enterprise Software Salesforce e-commerce capabilities to expand with Mobify 08 Sep 2020 Enterprise Software Emerging Genesys cloud strategy makes Amazon friend and foe 03 Sep 2020 Enterprise Software Salesforce Field Service features added to Winter '21 Release 01 Sep 2020 Enterprise Software Twilio Flex deployed for COVID-19 contact-tracing agents 28 Aug 2020 Enterprise Software Salesforce confirms around 1,000 layoffs after monster quarter 26 Aug 2020 Enterprise Software Zendesk Support, Sunshine CRM expand data sharing, analytics 25 Aug 2020 1 2 3 4 5 6 7 8
