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Ernan Roman

Ernan Roman

Ernan Roman is a former contributor to SearchCustomerExperience.

Ernan Roman’s Most Recent Content

  • Customer Experience

    In customer personalization, explicit data matters
    30 Jun 2016
  • Customer Experience

    Consumers still waiting for Godot on personalized marketing?
    25 May 2016
  • Customer Experience

    Enhancing customer engagement strategy through a mobile experience
    20 May 2015
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