Karen Guglielmo Editor - TechTarget - SearchCIO Karen Guglielmo’s Most Recent Content SearchCIO Use business service management software and tools for better ITSM 24 Nov 2009 SearchCIO ITIL case study: Comparing two financial services firms’ best practices 01 Oct 2009 SearchCIO What is transparency, and how is it relevant to IT? 17 Jul 2009 SearchCIO Even with a PPM solution, IT project and portfolio challenges remain 02 Jul 2009 SearchCIO Adding a 'business downturn' clause to your telecom contracts 07 May 2009 SearchCIO How collaboration tools bring cost savings, business alignment 07 Apr 2009
