Karen advises leading IT vendors and service providers on their product strategies and roadmaps.
She also creates unified communications and network strategies, manages RFPs and provides directed
IT advice for companies ranging from the Fortune 50 to the Fortune 2000.
Karen spent 10 years with Avaya Inc. where she led Competitive VoIP/UC research. Her earlier
background was in traditional TDM telephone equipment and adjuncts, in sales, sales management and
competitive analysis with Southwestern Bell, AT&T and Lucent Technologies.
Karen holds a Bachelor of Science degree in business, marketing and management, from Southeast
Missouri State University. She is active in charitable food drives, enjoys creating recipes and
cooking, and delights in deep-sea fishing.