Leslie O'Flahavan is a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, she leads customized writing courses for Fortune 500 companies, government agencies and nonprofit organizations. O'Flahavan helps the most stubborn, inexperienced and word-phobic employees improve their writing skills so they can do their jobs better. As a result, her clients improve their customer satisfaction ratings, reduce training cycles, improve productivity and limit legal risk. O'Flahavan is also a LinkedIn Learning author of six courses on topics including technical writing, plain language and writing for social media, live chat and text.