Lewis Richards is a researcher with the Leading Edge Forum. He is responsible for research into consumerisation and the internet of things. Lewis’ most recent publication (December 2015) is entitled The Field Engineer of the Future – An LEF Xperience Lab Case Study. Prior to this, Lewis co-authored the (February 2015) report A Guide to Co-creating Value with Your Customers with Doug Neal, Jim Ginsburgh and Professor Venkat Ramaswamy from the University of Michigan.
Lewis is a seasoned IT leader having spent the last 16 years working for CSC where he performed a number of UK and international roles within financial services and the Corporate Office of Innovation. Lewis managed the European Innovation Centre for CSC for a number of years and worked with clients and partners to showcase next generation technologies while articulating how IT can address the needs of current business problems.
In his previous post, Lewis was responsible for global portfolio nanagement for CSC's Application Business. This role involved the management of a diverse workforce and the re-engineering of the applications business, including the adoption of a globalised portfolio management process and the implementation of product and technology roadmaps.