Service director & distinguished research analyst, Freeform Dynamics
Richard joined Freeform Dynamics in April 2017 from Ovum, where he led the firm’s enterprise productivity and collaboration research agenda. With over 30 years’ experience of the IT industry, and a background in technology management consulting, Richard’s primary focus is on the tools, devices, applications, and services that knowledge workers and business professionals use to get work done.
Richard is a trusted adviser to business and IT decision-makers, and a respected analyst to the IT industry, offering each constituency the kind of independent and objective insight that comes from a deep understanding of the market and its dynamics. Richard’s research and analysis is aimed at business leaders trying to make a difference, IT executives trying to do more with less, and strategists trying to make sense of it all. Richard also provides independent advice and actionable guidance to IT vendors, service providers, and system integrators.
Richard is one of the most experienced IT research analysts in the industry, where he is constantly assessing the strengths and weaknesses of new products and solutions, and analysing the opportunities and threats facing vendors as they compete in a hyper-competitive market.