Sarah Burnett Research Director - NelsonHall Sarah Burnett’s Most Recent Content ComputerWeekly.com Demystifying service delivery automation 19 Feb 2016 ComputerWeekly.com Using technology to re-invent business process services 24 Jul 2015 ComputerWeekly.com Negotiating BPO contract termination in local government 03 Sep 2012 ComputerWeekly.com Why the public sector is turning to multi-sourcing 03 May 2012 ComputerWeekly.com Crowdsource Your Way Out of the Recession 29 Apr 2012
