Sue Hildreth Sue Hildreth is a former contributor to SearchCustomerExperience. Sue Hildreth’s Most Recent Content Customer Experience social listening (social media listening) 07 Feb 2022 Customer Experience Horizontal CRM vs. vertical CRM: What do you really need? 19 Jan 2017 Data Management Alation Data Catalog helps provide collaborative data governance 19 Sep 2016 ComputerWeekly.com Why customer service automation goes awry 24 Jun 2014
