Sue Hildreth Sue Hildreth is a former contributor to SearchCustomerExperience. Sue Hildreth’s Most Recent Content SearchCustomerExperience social listening (social media listening) 07 Feb 2022 SearchCustomerExperience Horizontal CRM vs. vertical CRM: What do you really need? 19 Jan 2017 SearchDataManagement Alation Data Catalog helps provide collaborative data governance 19 Sep 2016 ComputerWeekly.com Why customer service automation goes awry 24 Jun 2014 ComputerWeekly.com The magic of IT and business alignment for SMBs 01 Mar 2005 ComputerWeekly.com Weighing your SMB e-mail options 04 Aug 2004
