Sue Hildreth Sue Hildreth is a former contributor to SearchCustomerExperience. Sue Hildreth’s Most Recent Content SearchCustomerExperience social listening (social media listening) 07 Feb 2022 SearchCustomerExperience Horizontal CRM vs. vertical CRM: What do you really need? 19 Jan 2017 SearchDataManagement Alation Data Catalog helps provide collaborative data governance 19 Sep 2016 ComputerWeekly.com Why customer service automation goes awry 24 Jun 2014
