Tim Ehrens Tim is a former site editor for SearchCustomerExperience. Tim Ehrens’s Most Recent Content Customer Experience inbound marketing 17 May 2023 Customer Experience emotions analytics (EA) 08 May 2023 Customer Experience Net Promoter Score (NPS) 06 Feb 2023 Customer Experience integration 14 Dec 2022 Customer Experience implementation 01 Jun 2022 Customer Experience business metric 28 Mar 2022 Customer Experience buzz marketing 29 Dec 2021 Customer Experience CRM (customer relationship management) 25 Sep 2020 IoT Agenda iBeacon 19 Jun 2019 WhatIs.com Text message abbreviations and acronyms 17 Apr 2019 Customer Experience Emerging CRM technologies took center stage in 2015 22 Dec 2015 Customer Experience Customer communities aren't credible without legwork 04 Dec 2015 Customer Experience lead-to-revenue management (L2RM) 30 Nov 2015 Customer Experience Oracle Marketing Cloud updates mobile capabilities 20 Nov 2015 Customer Experience sales-qualified lead (SQL) 30 Oct 2015 Customer Experience Keep consumers close with mobile location-based services 04 Sep 2015 Customer Experience Sales management software helps teams get a jump on leads 09 Jun 2015 Customer Experience 360-degree view of the customer quiz 01 May 2015 Customer Experience Microsoft Convergence focuses on analytics, cloud 13 Apr 2015 Customer Experience CRM platforms alone won't give total customer picture 03 Apr 2015 Customer Experience Has Microsoft cloud strategy evolved? 24 Mar 2015 Customer Experience outbound marketing 08 Dec 2014
