Field Service Management

Zuckerberg's manifesto: Do Meta's promises and actions align?
Mark Zuckerberg's manifesto on the future of AI sounds promising, with democratized AI and superintelligent personal agents for ...
Power-hungry AI data centers weigh viable energy sources
AI data centers are encountering political resistance in some communities, but they'll be built elsewhere. Survival depends on ...
AI sycophancy: When leaders are told what they want to hear
Agreeable AI can reinforce executives' bias in strategic, personnel and investment decisions. Leaders must build decision ...

Cybersecurity

Unifying FinOps and SecOps: The case for FinSecOps
The financial and operational aspects of security don't need to be separate disciplines. Is it time to consider a FinSecOps ...
AI agent security must move beyond human-in-the-loop, experts say
Human-in-the-loop can't scale with AI agents. Security leaders at Black Hat explained action-driven approaches for managing ...
CISO's guide to decentralized identity: What works and what doesn't
Decentralized identity isn't for every organization, but where it's deployed correctly, the methodology yields improved trust, ...

Data contracts gain urgency as AI tests data foundations
Unreliable data can undercut AI efforts before they deliver meaningful returns. Data contracts help clarify accountability and ...
How CDOs can show the business impact of data
CDOs can defend the spend on data programs by tying outcomes to saved time, lower risk, revenue gains and AI projects that reach ...
Data observability specialist Bigeye puts focus on AI spend
With agentic AI costing more than many organizations expected, the data observability specialist's latest alerts users when the ...

How distributed computing drives revenue and resilience in cloud
Now is the time to align infrastructure decisions with the speed and expectations of your customers. See how distributed ...
A look at HTTP's new QUERY method
HTTP QUERY gives complex read operations a safe, idempotent alternative to GET and POST. Learn its benefits, use cases and ...
IT vs. OT: Key differences explained
IT and OT have long been independent disciplines, but technical developments and new processing requirements -- particularly for ...

IT Strategy

AI botsitting: Why your productivity gains aren't what they seem
AI promised productivity gains, but workers now spend hours correcting its errors with AI botsitting -- a hidden cost draining ...
AI model incidents highlight security concerns
In this Q&A, Seth Johnson, CTO at Cyara, discusses how enterprises need to sharpen their security policies and infrastructure in ...
Continuous IT learning in the age of AI, cloud and automation
Continuous learning is essential in IT to bridge skill gaps, drive innovation and keep teams resilient against evolving ...

Reduce field service costs with increased efficiency