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Business of Tech

  • How to transform your existing MSP and be more competitive

    We know what a brand-new MSP needs to get off the ground today, but Dave looks at what an existing managed service provider needs to adapt and succeed.  Continue Reading

    By
    • Dave Sobel, Guest Contributor
Latest TechTarget resources
  • AI & Emerging Tech
  • Cybersecurity
  • Data Technologies
  • Enterprise Software
  • IT Infrastructure
AI & Emerging Tech
  • How payroll giant ADP practices AI governance and human oversight

    The governance approach focuses on key principles of transparency, explainability, risk management, privacy and security.

  • DeepSeek makes DeepInfer open source to cut AI costs

    With the move, the Chinese AI vendor is looking to gain an advantage in the open source market, while addressing enterprise ...

  • Smartsheet takes a people approach with AI adoption

    Inside the workplace collaboration and project management platform vendor’s AI strategy.

Cybersecurity
  • PHP2Shell: 22M exposed servers at risk as emergency patches released

    AI gave defenders a head start, but PHP2Shell has sparked a chaotic race against automated exploits across 22 million vulnerable ...

  • How to conduct a cyber-resilience assessment

    Regularly reviewing cybersecurity plans and procedures helps organizations prepare for cyberattacks. This checklist outlines key ...

  • AI will drive up credit cost of weak cyberdefenses, says Moody's

    As Moody's links poor cyber resilience directly to higher capital costs, CISOs gain a powerful financial metric to convince ...

Data Technologies
  • Q&A: Why successful backups don't guarantee recovery

    Organizations often find recovery gaps only after an outage. Dependency management and realistic testing help determine whether ...

  • Couchbase's new features target cost, complexity of deploying agents

    New capabilities in the vendor's AI Data Plane include native integration with Amazon Bedrock and converting unstructured data to...

  • Teradata's new security measures aim to harness AI agents

    The vendor's new features, including poly-anonymization to reduce PII exposure address customer needs, bring its privacy and ...

Enterprise Software
  • Customer journey mapping tools: What they do and how to choose one

    Customers are more diverse and demanding than ever. Enterprises need sophisticated mapping tools to help them determine how to ...

  • CX personalization: Why it's important and how to deliver it

    The more personalized the message, the better chance a brand has to increase loyalty and build customer retention. But beware of ...

  • Omnissa One 2026: What stood out for the agentic end-user era

    Highlights from Omnissa's annual event included a hosted MCP server, an AI governance tool, a virtual desktop agent, the Cloud PC...

IT Infrastructure
  • IT leaders test the waters of autonomous network operations

    AI agents largely remain in an advisory role for NetOps teams as they take a 'trust but verify' approach, but autonomy is growing...

  • Grafana Labs targets the rising price of AI observability

    Compounding challenges with AI observability and its costs weigh on the minds of IT pros, who are turning to new automation tools...

  • Nvidia, Schneider Electric test digital twin for AI data center ops

    Nvidia and Schneider Electric are testing a digital twin at Portugal's SINES data center campus to model AI workloads, power and ...

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