Opinion

Opinion

• AI safety is a board decision -- and they need to start making it

  AI poses serious risks to people and the systems they depend on. The executives who build and buy AI hold the controls. Boards and CEOs must use them and accept the cost.  Continue Reading

• AI productivity metrics are fooling enterprises

  Faster drafts, more code and higher adoption can look like AI productivity. David Linthicum argues CIOs should measure end-to-end outcomes, quality and hidden rework instead.  Continue Reading

• Human skills beat technical virtuosity every time

  As AI transforms IT, human skills are becoming a strategic advantage. CIOs who lead with empathy, communication, adaptability and trust can drive change and engage teams at scale.  Continue Reading

• Enterprise AI got better, but the ROI didn't

  A year after MIT Project NANDA exposed the 'GenAI Divide,' adoption and AI capability have surged. Enterprise-level financial impact has not.  Continue Reading

• More Salesforce ICE protests at Dreamforce; buyers remain unmoved

  At Dreamforce, Silicon Valley reality distortion is hard to miss as Salesforce celebrates nonprofits and NGOs inside while protesters outside demand it cut ICE ties.  Continue Reading

• AI slowdown: Do we really need it?

  Don't stop AI development, but slow deployment. The risks lie in lax regulations and human misuse, showing the need for appropriate security controls, testing and human oversight.  Continue Reading

• The quiet rise of AI technical debt

  AI technical debt can hide in prompts, data, models and workflows. David Linthicum explains why CIOs need production discipline before pilots scale.  Continue Reading

• AI ate the first rung of the technology career ladder

  As AI automates routine tasks in tech careers, it could deprive junior professionals of learning opportunities. And it may create a workforce that lacks experience and expertise.  Continue Reading

• Why enterprise AI fails at the org chart, not the model layer

  AI models are easy to access. Organizational authority is not. David Linthicum explains why the org chart -- not the model layer -- keeps enterprise AI from delivering.  Continue Reading

• Private AI: Not a fix for enterprise AI issues

  Private AI infrastructure secures data but doesn't solve enterprise issues. CIOs must build an orchestration layer that handles state, authorization and execution logic separately.  Continue Reading

• CIOs need to start accounting for AI carbon footprint

  CIOs must proactively track and account for their AI-driven carbon footprint as AI's growing energy demand increases the difficulty of measuring per-prompt energy output.  Continue Reading

• Stop blaming AI for layoffs

  Companies claim AI is replacing workers, but the reality is different. AI is a convenient excuse for layoffs driven by pandemic over-hiring and the need to fund AI infrastructure.  Continue Reading

• A $5.29M risk: Are you ready for today's phishing attacks?

  What cost me a week could cost your company millions. Here's why you need systems, not just vigilance, to protect against phishing.  Continue Reading

• Rethink the AI stack: Why lean open architecture is the answer

  The real value is your data, and it's time to stop shipping it across public APIs.  Continue Reading

• Why your IT metrics are burning out your team

  Measuring IT success through speed and volume alone burns out staff and masks underlying issues. Focus on understanding the human impact of your processes and fix what's broken.  Continue Reading

• CIOs are looking for tech talent in the wrong places

  CIOs face talent shortages by recruiting from narrow pools. Hire for curiosity, adaptability and problem-solving skills -- not just degrees.  Continue Reading

• The CIO's dilemma: AI enthusiasm meets climate reality

  I care about sustainability, but at heart I am an AI advocate. Does that make me a bad person?  Continue Reading

• Wake up to machine-speed AI threats: Secure the logic horizon

  Firewalls won't save you when your own AI agents are the ones handing over the keys.  Continue Reading

• CIO-CFO collaboration: Why these rivals must become allies

  CIOs call them bean counters. CFOs see enthusiastic spenders. Both caricatures are wrong and dangerous. Modern organizations need these rivals to become strategic allies.  Continue Reading

• Invest in human-AI collaboration -- not just automation

  AI boosts efficiency but can't replicate emotional intelligence or nuanced judgment. Forward-thinking companies pair technology with talent to drive sustainable growth and loyalty.  Continue Reading

• The antidote to 'evil AI' is more AI

  AI-powered attackers are operating at machine speed. Don't fight back with human-speed defense.  Continue Reading

• Are CIOs' days numbered?

  The CIO's role evolves amid emerging C-level positions such as chief AI officer. Smart organizations integrate these roles under the CIO, ensuring cohesive strategies.  Continue Reading

• OpenClaw: Moving the perimeter to the reasoning boundary

  OpenClaw accelerates agentic orchestration, bridging LLMs to real-world systems. CIOs must focus on governance, securing action and managing risks in autonomous decision-making.  Continue Reading

• Attention AI skeptics: The agent era has begun

  Early AI limitations justified caution, but the rise of AI agents is changing the conversation. Act now to focus on practical adoption.  Continue Reading

• The human touch: A CIO's wake-up call on customer service AI

  As AI reshapes customer service, many businesses risk losing the human touch that customers value most.  Continue Reading

• CrowdStrike disaster exposes a hard truth about IT

  Growing third-party dependencies mean more CrowdStrike-like disasters ahead. Preventing these requires a commitment to quality from vendors and robust backup plans from users.  Continue Reading

• Dell Technologies World 2024 showcases AIOps, sustainability

  Dell Technologies World 2024 showcased hardware advancements to support AI and served as a launch for Apex AIOps, a rebranded software suite emphasizing sustainability.  Continue Reading

• Google antitrust case could explore unknown threats

  In 1998, Microsoft's antitrust defense claimed that the tech industry's dynamism prevented monopoly control. Google could try something similar when its case begins next week.  Continue Reading

• HPE advances ambitious sustainability goals

  From an accelerated net-zero goal to an enhanced portfolio of sustainable IT offerings, HPE shares updates from the company's latest Living Progress report.  Continue Reading

• Sustainability highlights from Dell Technologies World 2023

  At Dell Technologies World 2023, company reps discussed sustainability and showed some areas where the company has advanced. But making progress is no straightforward journey.  Continue Reading

• Introducing our essential sustainability and ESG resource hub

  CIOs, supply chain pros and other stakeholders need information that demystifies sustainability strategies and tech. The new TechTarget site answers those needs.  Continue Reading

• 5 key ESG insights for CIOs and IT leaders

  ESG is a more critical factor for CIOs and IT leaders. Learn why they're prioritizing ESG as a factor in software purchasing and whether everyone prioritizes it equally.  Continue Reading

• Economic slowdown cannot stop IT's ESG progress

  An economic slowdown may be inescapable, but IT leaders must maintain focus on ESG initiatives. Discover why IT operations should continue to strive for sustainability.  Continue Reading

• Digitally mature companies drive innovation, IT spend

  CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment.  Continue Reading

• The big data market rises and must converge -- just not yet

  The diverging big data market, Google's new 'search,' Spark versus MapReduce: The Data Mill reports from the MIT Sloan CIO Symposium.  Continue Reading

• It's time to mothball traditional ITSM approaches

  Traditional IT services management tactics belong in museums, not in forward-looking IT departments. IT strategist Harvey Koeppel explains why.  Continue Reading