Podcasts

Why EY built an entire AI platform for enterprise-scale agentic AI

In this podcast, EY's Julie Teigland says the AI "operating system" co-developed with Microsoft and Nvidia unified its fragmented AI efforts and holds lessons for other companies.
Find one strategic AI use case to ease pilot chaos, add business value

In this podcast, Jim Dwyer of Sutherland explains how to identify an AI application that has proven business value and use it as a model for future AI deployments.

How one manufacturer blazed a smooth path to ERP cloud migration

In this podcast, David Paquet of Tilton Group explains how using APIs to integrate a custom MES with on-premises Epicor Kinetic ERP eased the move to the multi-tenant SaaS ERP.
Innovative reverse logistics app saves money while doing good

In this podcast, LiquiDonate CTO Aisya Aziz says her company's platform helps retailers and manufacturers donate returned goods to nonprofits, cut shipping costs and boost recycling.
Agentic industrial AI and the indispensable connected worker

In this podcast, Innovapptive CEO Sundeep Ravande says an emerging era of execution-driven industrial AI will require the judgment and data-gathering skills of frontline workers.
'Supermanagers' use AI to amplify human-centered leadership

In this podcast, HR researcher Julia Bersin explains why empathetic, people-first approaches are more effective than top-down mandates at fostering AI-driven transformation.
Using a citizen developer program to boost AI deployments

In this podcast, Fabien Cros explains how consulting firm Ducker Carlisle gave business users low-code tools to jumpstart AI development, cut costs and free up IT staff time.
Understanding the science behind AI-based hiring assessments

In this podcast, Mike Hudy, chief science officer at Hirevue, says industrial-organizational psychology predicts success more accurately than old-school resumes and interviews.
Career cure for AI phobia: Be a beekeeper, not a worker bee

In this podcast, author Sharon Gai shares advice from her new book on using AI to do more with less and future-proof your job by building the innately human skills that will last.
Inside SAP R&D on the convergence of agentic and physical AI

In this podcast, Yaad Oren, SAP's head of research and innovation and managing director of SAP Labs U.S., says smarter, autonomous physical AI devices are poised for business use.
Plan a multi-agent orchestration framework for scalable AI

In this podcast, 10Pearls partner Peter Hesse explains what can go wrong when expanding agentic AI across the enterprise, and why it helps to develop a governance framework.
Direct materials sourcing technology a hub for manufacturers

In this podcast, LightSource CEO Spencer Penn explains how three years at Tesla motivated him to solve sourcing inefficiencies that kill margins and slow product development.
Capgemini exec shares lessons from SAP agentic AI projects

In this podcast, Capgemini VP Gianluca Simeone explains how it's possible to build useful, cross-platform agentic AI applications in weeks, despite a lack of industry standards.
AI-human symbiosis could be key for enterprise AGI software

In this podcast, Nik Kairinos, chief AI architect at Fountech, argues that humans working in partnership with machines is the best route to an artificial general intelligence.
AI-driven embedded lending emerges as digital finance option

In this podcast, Yaacov Martin, CEO of embedded lending vendor Jifiti, explains how AI makes online credit efficient, accurate and profitable and why regulation fosters growth.
How AI amplifies resume fraud and other job seeker cheating

In this podcast, analyst Brian Sommer catalogs the many varieties of fraud that can inhibit talent management and what organizations can do to find and reward top performers.
How a distributor used AI-driven dynamic pricing for quick ROI

In this podcast, Turtle CTO and CISO David Magee explains why price optimization is so important to electrical distributors and how an Infor ERP 'widget' automates the task.
Deloitte experts: Internal controls key in ERP cloud migration

In this podcast, Laura Bellinger and David Rains explain why moving the financial components of ERP to the cloud requires establishing controls to ensure accuracy and compliance.
Living up to the hype: Lessons from IoT supply chain wins

In this podcast, Temple University professor Subodha Kumar explains trends in using IoT in supply chains, deployment challenges to expect and why AI boosts IoT demand and value.
Google union organizer on AI job impact, working conditions

In this podcast, Shannon Wait explains her fight for fair pay and decent conditions for data center workers and why more protections are needed when AI comes for people's jobs.
AI could save manufacturing from the baby boomer exodus

In this podcast, Allie CEO Alex Sandoval explains why training AI for factory jobs can reduce labor shortages, attract young workers and usher in a digital manufacturing future.
How AI-driven digital ecosystems can improve sustainability

In this podcast, Schneider Electric CDO Peter Weckesser says integrating AI, IoT sensors and digital twins can improve energy efficiency to curb global warming.
Is AI-powered search the new corporate learning powerhouse?

In this podcast, analyst Josh Bersin says employees' intuitive use of AI search tools to find answers and learn on the fly is forcing corporate L&D programs to evolve yet again.
Can industry process models fix the agentic AI data problem?

In this podcast, MyWave CEO Geraldine McBride says agent-driven data orchestration, compliance guardrails and cross-platform operation can bridge the legacy and cloud ERP worlds.
Can you really trust AI with procurement tasks?

In the podcast, Globality CTO Keith McFarlane explains why procurement is so well suited to AI automation and why trust is key in getting people to let go of manual tasks.
How EY is training employees to use AI in their jobs

In the podcast, Joe Depa, EY global chief innovation officer, explains how a well-designed curriculum targeting different needs results in high AI adoption rates without mandates.
Is geospatial data the real game changer for digital twins?

In the podcast, the CEO of TwinMatrix Technologies explains the benefits and challenges of adding geospatial capabilities to digital twins.
Recapping Enterprise Connect 2024

Analysts Gabe Knuth and Brian McKenna of TechTarget's Enterprise Strategy Group share their takeaways from Enterprise Connect 2024, including the need for AI governance and the intersection of EUC and UCC.
AI speech-to-text eavesdropping can serve the greater good

Intelligent Voice CTO Nigel Cannings explains how AI-based speech-to-text technology can catch criminals, protect privacy and ensure regulatory compliance.
Oracle, Salesforce, SAP go big into generative AI products

TechTarget editors analyze recent major introductions of generative AI products from Oracle, Salesforce and SAP.
Third-party support a new option for SAP S/4HANA Cloud users

Rimini Street CTO Eric Helmer explains how the company provides tech support and maintenance for SAP and Oracle ERP systems and where on-premises ERP fits in SAP's cloud strategy.
How ChatGPT will transform artificial intelligence in ERP

Matt Hobbs, Microsoft practice leader at the consulting firm PwC, explains ways to embed AI in ERP and why generative AI could transform business process automation.
Cloud CAD software helps usher in digital manufacturing era

SolidWorks and Onshape co-founder Jon Hirschtick, now chief evangelist at PTC, shares his cloud-centered vision of the future of product design technology.
SAP AI initiatives expand on several fronts at Sapphire 2023

TechTarget editors discuss SAP AI announcements and demos unveiled at Sapphire 2023 conferences in Orlando and Barcelona, including SAP's generative AI partnership with Microsoft.
What adding a decision intelligence platform can do for ERP

Tom Oliver of AI vendor Faculty makes the case for decision intelligence technology as the solution to the data-silo problems of today's composable ERP.
Enterprise Connect 2023 news highlights

Antone Gonsalves, news director for networking and security, and Katherine Finnell, senior site editor, discuss Enterprise Connect 2023 highlights in "Tech News This Week."
Digital twins of buildings can help decarbonize environment

John Turner and Anil Sawhney of the Digital Twin Consortium explain how deploying a digital twin of a building could significantly reduce greenhouse gas emissions.
New SAP blockchain applications target B2B collaboration

SAP's Benjamin Stoeckhert reveals the most common types of blockchain applications, explains SAP product offerings and gives tips on how to get started.
ServiceNow workflow can smooth ERP edges with partner help

ServiceNow vice presidents Jeff Gore and Kirsten Loegering explain what's involved in implementing the platform to improve the employee experience on ERP and HR systems.
What's behind the low-code/no-code development trend in ERP?

Holger Mueller of Constellation Research says low-code/no-code development tools from ERP vendors offer significant benefits to both professional developers and non-technical business users.
Reimagining the factory floor as a metaverse workplace

Plex CTO Jerry Foster explains how virtual reality technology and high-speed connectivity could allow factory line workers to do their jobs remotely from home as part of the metaverse.
Latest Oracle ERP pitch deems cloud partnerships essential

TechTarget editors discuss enterprise application news from Oracle CloudWorld 2022 and Oracle's emphasis on partnerships to broaden the appeal of its multi-tenant SaaS flagship, Oracle Fusion ERP Cloud.
How multi-tenant SaaS HR unified the Hearst conglomerate

Debra Robinson, SVP and CIO at Hearst Communications, takes listeners inside the company's major project to consolidate disparate ERP and HR systems on Oracle Cloud Applications.
Not so stodgy: SAP 50th anniversary shows it adapts to change

Analyst Vinnie Mirchandani, author of 'SAP Nation 3.0,' says adaptability, customer loyalty and periodic management shakeups are the keys to SAP's longevity.
AI risk management puts ML code, data science in context

Navrina Singh, CEO of Credo AI, discusses the limits of MLOps and algorithmic auditing in providing governance for responsible AI.
Digital freight broker cuts food waste, carbon footprints

Hwy Haul CEO Syed Aman explains how connecting shippers with truckers online and using data science to optimize loads and routes makes the produce supply chain more sustainable.
Digital Twin Consortium strives to organize a chaotic market

Digital Twin Consortium CTO Dan Isaacs explains the organization's work and assesses the progress made in digital twin technology, standards and best practices.
How an HR-IT partnership can serve the greater good

MOD Pizza's Tara Gambill explains how enterprise IT initiatives, including the digital transformation of HR by deploying SAP SuccessFactors HXM, helped drive the chain's rapid growth.
SAP Sapphire 2022 models a digitally transformed future

TechTarget editors who were on site in Orlando and The Hague analyze SAP Sapphire 2022, which is being held in person for the first time since 2019 and extended to nine cities.
What's so special about industry clouds?

TechTarget editors discuss the emergence of industry clouds from ERP vendors, including Infor, Microsoft, Oracle and SAP.
Evolution of postmodern ERP to composable ERP explained

Ex-Gartner analyst Mike Guay, now a VP at Infor, lays out the nuts and bolts of composable ERP and how to craft a sensible migration strategy built on a strong foundation.
Is ERP good for sustainability -- or part of the problem?

ERP vendors tout new tools for improving environmental sustainability. TechTarget editors discuss these and other ways IT both helps and hurts the environment.
SAP S/4HANA implementation partners on cloud vs. on-premises

SAP practice leaders at Deloitte, EY and IBM share their advice on whether, when and how to move to S/4HANA, what the Rise with SAP service really does and how cloud versions differ.
Can ERP managed services extend the life of on-premises ERP?

Executives from managed service provider Inoapps explain how outsourcing ERP infrastructure can buy time to plan an eventual migration to SaaS ERP.
Unit4 CEO Mike Ettling on people-centric, HCM-inflected ERP

Unit4 CEO Mike Ettling discusses the midmarket vendor's evolution to multi-tenant SaaS ERP and the "people experience" of ERP for service industries.
Workday ERP claims hold up despite inroads by SAP, Oracle

TechTarget editors discuss where Workday stands 16 years after popularizing SaaS HCM and whether it can continue to thwart the cloud ERP ambitions of Oracle and SAP.
Emerging era of AI in finance calls for reskilling of workers

Explore the benefits and challenges of AI in finance with Kimberly Ellison-Taylor, former AICPA board chair and longtime finance thought leader at Oracle.
Trust but verify: Digging into audits for AI algorithm bias

TechTarget editors discuss efforts to remove bias from AI and why algorithm auditing could be a fix -- provided challenges related to trust and standardization can be overcome.
SAP cloud migration a long haul for implementation partners

The CEO of an ERP consultancy and SAP partner explains the benefits, challenges and tradeoffs of moving to SaaS, and why the on-demand subscription model is a double-edged sword.
The SAP Business Network effect: Putting it all together

At Sapphire Now 2021, SAP took pains to plot a way forward after COVID-19, mapping out a future of improved sustainability for itself, its customers and their global partners.
In Oracle cloud migration, SaaS ERP not the only destination

John Ezzell, EVP of managed services provider BIAS Corp., shares key factors in deciding which ERP modules to move to SaaS and explains the benefits of the Oracle cloud stack.
What are the best uses for RPA and AI in ERP?

IFS VP Bob De Caux discusses the push for intelligent process automation in ERP, the scalability limitations of RPA and how to tell software-based intelligence from plain old IT.
Bersin sees HR tech market shifting to 'systems of design'

In this podcast, analyst Josh Bersin explains how HR technology is evolving to favor tools for customizing and improving the post-pandemic employee experience.
Tips for implementing voice technology in the enterprise

Consultant Mark Persaud names the most promising applications and workflows for intelligent digital assistants and outlines the tools for deploying them.
SAP cloud migration effort enters new, accelerated phase

With strong cloud growth already on the books and the new Rise program enticing customers to S/4HANA Cloud, 2021 could be the year SAP finally breaks from its on-premises past.
Buyers, don't overlook small and midsize ERP providers

Acumatica, Epicor, IFS and the Salesforce platform ERPs are among lower-profile players that are keeping up with the big four in cloud options and technical innovation.
Salesforce Slack buy biggest step yet outside the CRM realm

Salesforce has tried to buy its way into the rest of the enterprise before. Is Slack the golden ticket that will take it beyond CRM to directly compete with ERP vendors?
Unit4 ERP cloud vision is impressive, but can it compete?

With the upcoming Unit4 ERPx, the Netherlands-based vendor is again demonstrating its ambition to challenge the market leaders in highly modular, AI-driven SaaS ERP.
Oracle Fusion Cloud ERP inches ahead in AI contest

Oracle released new AI and RPA features for its cloud ERP and HCM suites during the virtual OpenWorld conference. Learn what they might mean for Oracle users and competitors.
Making sense of the cloud ERP architecture of Oracle and SAP

The top ERP vendors offer more choices than ever for cloud deployment. Learn more about their public cloud, single-tenant and multitenant SaaS and other cloud options in this podcast.
Experience management tales from the trenches

Reports from three users of Qualtrics XM software suggested that experience management technology is gaining real ground in enterprises, but the quick ROI is still in the surveys.
Who are the real leaders among cloud ERP vendors?

The competition between SAP and Oracle is as bitter as ever, and contenders like IFS, Infor and Workday have serious offerings. But is multi-tenant SaaS ERP still the objective?
Sapphire Now 2020 unveiled a new, more forward-looking SAP

Lofty goals to fight climate change and link intelligent enterprises signaled CEO Christian Klein's intention to lead a generational shift at SAP and appeal to younger customers.
In crisis, opportunity: Downturn in ERP industry has upside

The inaugural ERP Confab examines what the economic downturn from the pandemic means for ERP users and vendors. Plus: a deep dive into SAP and its upcoming virtual Sapphire show.
HRIS department an essential bridge between HR, IT

Emerson Electric's VP of HRIS explains why it's important to have a team that can translate HR needs into the black and white of IT -- and guide HR in how to spell it all out.
All about the Citrix Chrome Transformation Assessment program – Podcast #143 (Special Edition)

Citrix Consulting is working with Chrome Enterprise to help get customers on Chrome OS. We talk about Chrome Enterprise, use cases, and this program. This episode is sponsored by Chrome Enterprise.
How big of an advantage is Oracle autonomous technology?

Oracle continues to spread machine learning 'autonomous' software throughout its infrastructure and application offerings. But is it as revolutionary as Oracle claims?
VMUG president: Carbon Black acquisition is 'compelling'

In this podcast from VMworld, VMUG President Steve Athanas discusses Workspace One upgrades and the security potential that the Carbon Black acquisition brings to VMware.
How a punk rocker would go about simplifying CX

When the tech stack and measurement metrics overcomplicate CX, destroy it like a punk rocker, U.K. author Adrian Swinscoe suggests in this 'Pipeline' podcast interview.
iOS 13 analysis with Aaron, Russ, and Jack - BrianMadden.com Podcast #140

We’re back for more Apple MDM updates. Learn what we know—and don’t know—about User Enrollment, managed Apple IDs, Automated Device Enrollment authentication, SSO extensions, Custom Apps, and more!
Replacing contact center platforms poses big dilemma

CX expert Scott Sachs discusses the various dilemmas posed by migrating legacy on-premises contact center platforms to the cloud.
Relax, Adobe Marketo still plans to support Salesforce customers

Marketo VP Matt Zilli discusses what's next for the marketing automation platform, especially in regard to what devoted Marketo customers who use Salesforce CRM can expect.
Salesforce e-commerce upgrades put focus on mobile

Salesforce Commerce Cloud mobile-centric, consumer-focused upgrade unveiled at NRF 2019 conference, including Einstein Visual Search and Einstein Recommendations.
2018 in review: CRM morphs into CX software

Acquisitions and new products marked a busy 2018, with vendors like Salesforce, Adobe and SAP making splashy acquisitions while refocusing on customer experience.
Current trends in content management indicate road ahead

CMS trends for 2019 promise to include more AI, and even more AI on top of that. E-commerce and personalization -- to effect more inbound revenue -- also promise to figure in.
Digital finance transformation lets CFOs shift focus to value

In a podcast from the MIT Sloan CFO Summit, Ash Noah of the Association of International Certified Professional Accountants explains how digital technology is helping finance to polish a value lens that guides the business.
Where's the beef? Wendy's chooses an open source WCMS

Imagine winnowing down a software platform from 25 vendors -- what Wendy's did when choosing its WCMS. The burger firm made the complex task simpler with a scorecard ranking system.
Future of SharePoint on solid ground, despite rumors

On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives.
Testing the intelligence of AI in HR applications

If an algorithm can't figure out things that it wasn't programmed to do, it's not learning anything and therefore isn't intelligent, says analyst Katherine Jones.
Oracle makes a case for intelligent ERP at OpenWorld 2018

The OpenWorld conference brought a new crop of Adaptive Intelligent Apps, process automation and voice-enabled bots that Oracle's CTO said will reduce human error in business processes.
How enterprises use dynamic pricing algorithms with AI, CRM

Born out of the '80s era of airline deregulation, dynamic pricing finds new life and popularity when mixed with AI. In this Pipeline podcast, we talk with Ulrich von Beck of Pros.
Pipeline podcast ranges over Dreamforce news

Einstein Voice, Customer 360, Salesforce partners and all things Dreamforce. The Pipeline podcast takes on these developments and takes an inside look at Salesforce Tower, too.
What HR must know about team collaboration best practices

Step away from Slack -- at least sometimes. That's the message from researchers who say always-on workers may not be helping companies innovate and compete.
New HubSpot products strategy, CMS updates from Inbound

At Inbound 2018, HubSpot unveiled a new enterprise product line. It also introduced the flywheel, a circular metaphor for the customer relationship with sales, marketing and service.
HubSpot products expand reach into enterprise

HubSpot's VP of products details the newest HubSpot enterprise-level offerings, as well as HubSpot's new video tool. Also: A glimpse of what's on the future roadmap.
Box AI strategy looks to give users AI development tools

Box wants to be the hub of its enterprise users' software and AI content ecosystems with integrations and partnerships ranging from Google, IBM and Microsoft to Slack and Facebook.
Revenue ops main theme at Ramp by InsightSquared conference

Beyond recapping the Ramp by InsightSquared conference and some of the keynote speakers, the Pipeline podcast looks back at other favorite guest speakers at conferences.
Evaluating CMS platforms, LA County stays on Documentum

OpenText wins -- or rather, retains -- a massive Documentum customer in LA County after the company acquired the content services platform from EMC last year.
At OpenText Enterprise World, security and AI take center stage

OpenText unveiled its new application, OT2, at OpenText Enterprise World 2018, while also touting the importance of security. That and more are discussed on the latest episode of the Pipeline podcast.
SAP C/4HANA, Pega Infinity ramp up the CRM market

The Pipeline podcast duo discusses the CRM market after the unveiling of Pega Infinity and SAP C/4HANA, as well as technology news from Uber about detecting drunk passengers.

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