Moshe Beauford
Industry Expert | LinkedInMoshe Beauford has more than a decade of experience reporting on enterprise technology. Within that world, he covers breaking news, AI, contact center, unified communications, collaboration, cloud adoption, digital transformation, UX, customer experience, hardware and software. He formerly served as senior editor at GetVoIP News, contributing editor at Channel Futures and as a tech reporter at UC Today and CX Today. Beauford also has contributed to Unleash, Workspace Connect, Paste Magazine, Claims Magazine, PropertyCasualty360, The Independent, Gizmodo, No Jitter and CBD-Intel.
13 articles by Moshe Beauford
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New governance challenges arise as AI enters UC workflows
Aug. 26, 2026 -
Outcome-based AI pricing hits a measurement problem
Aug. 26, 2026 -
CIOs must rethink governance for AI collaboration tools
June 25, 2026 -
Cartelligent uses AI to connect buyers with sales experts
June 25, 2026 -
Why midmarket buyers are rethinking their UCaaS strategies
June 4, 2026 -
Avaya CX service blends AI, robots and human interactions
May 20, 2026 -
AI should remove friction, not agents, from contact centers
May 8, 2026 -
Data sovereignty becomes a double-edged sword for UC
April 16, 2026 -
The death of the seat: AI’s effect on UC pricing models
March 30, 2026 -
AI rewrites ROI for next-generation video conferencing
Dec. 19, 2025 -
Assessing the value of agentic AI in unified communications
Oct. 24, 2025 -
Avaya, Mitel bet on hybrid on-premises unified communications
Sept. 15, 2025 -
Tariffs reshape UC hardware costs and supply strategies
July 14, 2025
