George Lawton Freelance journalist Customer Experience Don't forget agent training in your GDPR call center plan 15 May 2018 SearchAWS Compare dedicated cloud connections from AWS, Azure and GCP 15 May 2018 CIO Four CIO strategies for finding the business ROI in emerging tech 10 May 2018 Enterprise AI AI in call centers amplifies customer voice 10 May 2018 CIO Optimizing an artificial intelligence architecture: The race is on 09 May 2018 ERP Oracle Autonomous Database concept extended to PaaS, apps 09 May 2018 Customer Experience GDPR customer data compliance for service and support teams 09 May 2018 SearchSAP SAP Cloud Platform architecture is glue for new technologies 03 May 2018 IoT Agenda At OSIsoft PI World, IT/OT convergence a hot topic 02 May 2018 HRSoftware How AI and machine learning help in upskilling employees 01 May 2018 Customer Experience How Salesforce teams will feel the impact of GDPR 01 May 2018 CIO IoT initiatives raise new complications for CIOs 27 Apr 2018 TheServerSide.com Build secure coding practices right into the IDE 27 Apr 2018 Enterprise AI GDPR regulations put premium on transparent AI 25 Apr 2018 CIO Workplace 'mindfulness' as coping mechanism for AI disruption 23 Apr 2018 TheServerSide.com New IDE tools to visualize code may accelerate app dev 20 Apr 2018 Enterprise AI Getting to machine learning in production takes focus 19 Apr 2018 SearchAWS Amazon FreeRTOS aims to simplify, secure IoT deployment 17 Apr 2018 CIO Onus is on CIOs to address limitations of artificial intelligence 13 Apr 2018 CIO Using RPA development to bridge the gap between legacy and cloud apps 13 Apr 2018 SearchSAP Pros and cons of SAP Cloud Platform integration tools 13 Apr 2018 App Architecture How to mitigate the complexity of microservice communication 13 Apr 2018 HRSoftware New HR tools and techniques align employee, company goals 11 Apr 2018 HRSoftware Three ways the employee Net Promoter Score is an HR supertool 04 Apr 2018 IoT Agenda Value in IoT interoperability discussed at IoTBuild USA 2018 02 Apr 2018 IoT Agenda Synthetic sensors simplify IoT development 02 Apr 2018 CIO How to overcome multi-cloud disaster recovery challenges 30 Mar 2018 CIO Intel debuts new nGraph compiler for neural networks models 29 Mar 2018 SearchAWS How Amazon Transcribe opens the door for speech recognition 28 Mar 2018 TheServerSide.com Rust and Python top list of most popular development languages 20 Mar 2018 App Architecture Developers, prepare for the caveats of serverless frameworks 13 Mar 2018 CIO IBM's cloud strategy homes in on developers 06 Mar 2018 TheServerSide.com How Atlassian built a culture around DevOps developers 05 Mar 2018 HRSoftware Experts explore best practices for HR data analytics 01 Mar 2018 Customer Experience Salesforce GDPR marketing compliance involves rethinking lead gen 28 Feb 2018 CIO Deep learning projects: Cloud-based AI or dedicated hardware? 28 Feb 2018 Customer Experience E-commerce GDPR for Salesforce: Watch what data you capture 28 Feb 2018 CIO What do the new AI chips mean for CIOs? Homework, for starters 27 Feb 2018 IoT Agenda With help from DevOps, IoT initiatives get off the ground 26 Feb 2018 SearchAWS HIPAA-eligible services nudge enterprises toward compliance 22 Feb 2018 App Architecture Service mesh amplifies microservice management capabilities 13 Feb 2018 Cloud Computing Review chatbot development options in public cloud 09 Feb 2018 CIO Critical elements CIOs need to build an AI team 05 Feb 2018 SearchAWS How to deploy IoT Lambda on AWS Greengrass-connected hardware 02 Feb 2018 Software Quality What enterprises learn from software failure incidents 02 Feb 2018 ITOperations Want a DevOps success story? Try employee net promoter score 01 Feb 2018 Software Quality Make software engineering quality job one 31 Jan 2018 Software Quality CI/CD drives continuous testing into production 31 Jan 2018 Software Quality Take full advantage of cloud-based testing 31 Jan 2018 Software Quality Test automation process poses a challenge in 2018 31 Jan 2018 Customer Experience What do GDPR principles mean for CRM data management? 31 Jan 2018 CIO Among AI use cases that matter to CIOs, ITSM ranks high 31 Jan 2018 CIO CIOs need an AI infrastructure, but it won't come easy 31 Jan 2018 Cloud Computing Choose a loosely coupled architecture for DevOps success 23 Jan 2018 TheServerSide.com Spring creator Rod Johnson releases API for implementing DevOps 18 Jan 2018 IoT Agenda Power companies plug into Salesforce IoT and AI applications 17 Jan 2018 SearchAWS Three Amazon AI-based projects to get your dev team rolling 16 Jan 2018 Cloud Computing BPM market advances around AI, cloud technology 16 Jan 2018 Cloud Computing Serverless, containers shape future of cloud computing 15 Jan 2018 ERP Voice user interfaces coming to the enterprise 12 Jan 2018 Cloud Computing App development teams brace for big change in 2018 12 Jan 2018 ITOperations The future of DevOps in 2018? More people, more integration 08 Jan 2018 TheServerSide.com Creative ways to encourage the integration of DevOps processes 02 Jan 2018 TheServerSide.com DevOps processes flounder if old business models don't change 02 Jan 2018 TheServerSide.com New distributed tracing API completes the feedback loop 27 Dec 2017 TheServerSide.com What's the best image optimization for web and mobile apps? 08 Dec 2017 Customer Experience Einstein AI drills deeper into Salesforce clouds 06 Dec 2017 TheServerSide.com Fighting hidden threats with DevOps security best practices 27 Nov 2017 TheServerSide.com Trying to make DevOps work? Learn how Nike just did it. 21 Nov 2017 TheServerSide.com Can DevOps problems actually cause projects to fail? 14 Nov 2017 Customer Experience How to calculate abandoned call rate for a contact center 26 Oct 2017 Customer Experience Automation features help settle CRM migration quandary for one office 11 Sep 2017 TheServerSide.com Improve your user engagement metrics with emotional analytics 28 Aug 2017 TheServerSide.com How a data cache can solve your JavaScript performance problems 16 Aug 2017 TheServerSide.com How Pandora built a better recommendation engine 09 Aug 2017 Customer Experience The integration of CRM with cross-channel marketing breeds agility 31 Jul 2017 TheServerSide.com React and Angular frameworks speeding up JavaScript performance 25 Jul 2017 TheServerSide.com Will voice user interfaces usurp the traditional UI? 25 Jul 2017 TheServerSide.com Keep your Java cloud apps running during an Amazon S3 outage 05 Jul 2017 TheServerSide.com How Pokemon Go needed a Kubernetes powered Java cloud 28 Jun 2017 TheServerSide.com How microservices patterns made Uber's architecture perform better 22 Jun 2017 TheServerSide.com How cheap eye tracking software changes the app development game 19 Jun 2017 TheServerSide.com Changing lives through improved application performance 14 Jun 2017 TheServerSide.com Improving plant production performance with IT in the agriculture industry 09 Jun 2017 TheServerSide.com How evolutionary architecture simplified hypothesis driven development 02 Jun 2017 TheServerSide.com DevOps performance teams using AIOps for app performance insights 04 May 2017 SearchAWS AWS Lambda functions have storage capacity, longevity limitations 28 Mar 2017 TheServerSide.com Pass on the JSON, and choose binary encoding formats instead 17 Feb 2017 TheServerSide.com How deep learning and AI techniques accelerate domain-driven design 17 Feb 2017 Cloud Computing Find out exactly where the Docker Swarm architecture is heading 16 Feb 2017 TheServerSide.com Web application performance tips from the wolves on Wall Street 16 Jan 2017 TheServerSide.com Is JSON and XML your REST performance bottleneck? 13 Jan 2017 TheServerSide.com Making multi-cloud deployment a reality at Netflix with Spinnaker 11 Jan 2017 TheServerSide.com Cultivating a developer-friendly culture with Agile and Lean processes 29 Dec 2016 TheServerSide.com From chatbots to IBM's Watson: How software deals with conversational language 01 Dec 2016 TheServerSide.com Conversational UI approaches pushing AI development forward 29 Nov 2016 TheServerSide.com SVG graphics and HTML5 key to creating consistent UIs across devices 27 Oct 2016 TheServerSide.com JavaScript framework AngularJS continues to simplify UI development 25 Oct 2016 TheServerSide.com Building 3D apps for the future of manufacturing 16 Sep 2016 TheServerSide.com How wearable apps are influencing the future of software design 12 Sep 2016 1 2 3 4 5 6 7 8