Tim Smith

Senior Research Analyst -

Nemertes Research -


Tim Smith, a Senior Research Analyst at Nemertes Research, is responsible for benchmarking the adoption and use of VOIP, UC, conferencing and collaboration and contact center technologies for both enterprise clients and technology providers. Before joining Nemertes, Tim was in product management at companies including AT&T, Avaya and Current Analysis. He has extensive background managing network service products, IP routing products, network management products, unified communications products and market/technology research products. He also spent more than 10 years doing market and technology research at Gartner and Nerac. holds a Bachelor of Science in Supply Chain Management and a Master of Science in Electrical Engineering; both from Clarkson University.