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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully. Continue Reading
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership. Continue Reading
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading
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managed IT service
A managed IT service is an information technology (IT) task provided by a third-party contractor and delivered to a customer. Continue Reading
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
CIOs lead digital transformation as pilots, co-pilots, engineers
According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change.Continue Reading
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach.Continue Reading
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more.Continue Reading
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know.Continue Reading
A CIO's guide to legacy system modernization
For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise.Continue Reading
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What is the hidden cost of maintaining legacy systems?
One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today.Continue Reading
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started.Continue Reading
4 tips for managing client relationships in a virtual world
With many businesses opting to rely on remote work technologies, channel partners need new strategies for managing client relationships.Continue Reading
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation.Continue Reading
An adequacy audit checklist to assess project performance
Adequacy audits are conducted to assess the efficacy of IT system controls and identify areas for performance or other improvements. Use this audit checklist to get started.Continue Reading
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach.Continue Reading
Co-managed IT support sees demand in the remote work era
As businesses weather the pandemic, many organizations' IT departments find themselves pushed to the limits and in need of outside help. Enter co-managed IT support services.Continue Reading
4 benefits of cross-functional agile teams
As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments.Continue Reading
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth.Continue Reading
CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models.Continue Reading
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed.Continue Reading
Managing cybersecurity during the pandemic and in the new digital age
Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team.Continue Reading
4 IT contract negotiation strategies to drive value in 2021
To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers.Continue Reading
Turning data into actionable insights with machine learning
To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows.Continue Reading
5 ways to gain the financial benefits of cloud computing
For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way.Continue Reading
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground.Continue Reading
4 tips on how to reduce IT infrastructure costs
As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs.Continue Reading
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why.Continue Reading
7 IT cost optimization strategies for CIOs
We've compiled a list of seven IT cost optimization strategies CIOs can apply to any framework to help reduce costs within their organizations while still enabling business operations.Continue Reading
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions.Continue Reading
How improving your math skills can help in programming
Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked.Continue Reading
5 ways to keep developers happy so they deliver great CX
Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers.Continue Reading
Link software development to measured business value creation
Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time.Continue Reading
How automated help desk tools can drive remote productivity
Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees.Continue Reading
Communication best practices for companies during COVID-19
Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated.Continue Reading
8 ways CIOs can help companies emerge strong after COVID-19
We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy.Continue Reading
During digital transformation, CIOs are the secret weapon
Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business.Continue Reading
Ensuring your cybersecurity teams are helping the business
Business leaders need to review how they're handling cybersecurity oversight. Are leaders asking the right questions and understanding how their cybersecurity program currently works?Continue Reading
4 data science project best practices to follow
Two data scientists provide valuable insight on how data science projects should work within the enterprise and the challenges data teams commonly run into.Continue Reading
The contradiction of post COVID-19 risk management
Security vs. usability is always a constant struggle for security teams. The rapid change to remote access during the pandemic has forced companies to revisit their risk management approach.Continue Reading
How to transform your existing MSP and be more competitive
We know what a brand-new MSP needs to get off the ground today, but Dave looks at what an existing managed service provider needs to adapt and succeed.Continue Reading
How to write an RFP and statement of work for an IT services contract
Master how to write an RFP and statement of work to get the IT services you need using these best practices from consulting firm ClearEdge Partners.Continue Reading
Defense Contract Management Agency (DCMA)
The Defense Contract Management Agency (DCMA) is a component of the United States Department of Defense (DoD) that works with defense contractors to ensure government services and supplies are delivered on time, come at the expected cost and satisfy...Continue Reading
MBX Systems reinvents itself in computer hardware manufacturing
Twenty-five-year-old MBX Systems, a computer hardware manufacturer, is an example of how technology companies can continually adapt to the ever-changing marketplace. In 1995, the organization ...Continue Reading
4 steps to remain compliant with SOX data retention policies
Data retention policy is inherent to Sarbanes-Oxley Act compliance. In this tip, learn SOX data retention best practices to remain regulatory compliant.Continue Reading
partner account manager (PAM)
A partner account manager is a job title within a vendor organization that uses channel partners to sell its products or services.Continue Reading
managed hosting
Managed hosting is an IT provisioning model in which a service provider leases dedicated servers and associated hardware to a single customer and manages those systems on the customer's behalf.Continue Reading
The power of positive four-letter words to unlock employee potential
Four-letter words like can't and don't crush an employee's potential and quash creativity. Have the courage to use positive four-letter words and watch what happens.Continue Reading
Business influencers: What guides your IT channel decisions?
Channel executives are responsible for making tough decisions that impact the fates of their companies. We asked a few company chiefs to name the top influencers that shape their leadership.Continue Reading
8 free IT budget plan templates for CIOs
Creating a reliable IT budget plan is no cinch, especially in today's digital age. Here, we've rounded up free, customizable IT budget templates to help.Continue Reading
Leading the digital enterprise: Five tips on how to get there
This year's MIT Sloan CIO Symposium focused on the digital enterprise and how the line between internal and external customers is blurring.Continue Reading
Prescriptive Analytics: The Next Frontier
Is an optimized future within our grasp? With prescriptive analytics, it just might be. Learn more in this month's issue of CIO Decisions e-zine.Continue Reading
Managed services pricing models: Per-device vs. SLA-based approach
A per-device and per-user pricing model is easy for MSPs, but experts caution it carries business risk and leads managed services to commoditization.Continue Reading
Rogue technology: What lies beneath
Rogue IT can wreak havoc on legacy systems and pose security threats, but it can also enable business agility. Learn more in CIO Decisions e-zine.Continue Reading
CIO careers: A guide to getting ahead
In this CIO Essential Guide, learn how CIOs in high-level careers in IT are driving their enterprises -- and profession -- forward.Continue Reading
Advice for small business owners on whether to build a mobile app
Building a mobile app can give small business owners a competitive edge, but it's not for everyone. Christine Parizo explains why.Continue Reading
Out of the shadows: Rogue IT is becoming CIO business as usual
The consumerization of IT and increasing demands for business agility are forcing the evolution of rogue IT. How are CIOs responding?Continue Reading
On a day of praise for disruptive technologies, a word of caution
A former Google engineer schools aspiring disruptors on what really matters when deploying disruptive technology for human consumption.Continue Reading
CIO/CTO shapes up shared services strategy and puts the fun into ITSM
Bart Murphy was hired by CareWorks Family of Companies to create and carry out a shared services strategy; he transformed IT and became CIO/CTO.Continue Reading
Allstate's tech leader on communicating vision, honing leadership skills
Allstate CIO Pat Coffey climbed the ranks from programmer to SVP. We asked her what leadership skills it takes to get ahead.Continue Reading
Microsoft managed partner designation: What it takes, what it's worth
A Microsoft managed partner designation can get you a warm body within Microsoft whose job it is to help you. Get info on how partners are selected.Continue Reading
CIO guide: Protect information like a pro
Providing adequate protection for corporate data is a top-of-mind concern across IT. In this guide, learn how to protect your information assets.Continue Reading
'Tis the season for IT self-service
Chatter about big data reveals IT self-service can be a gift for CIOs. Take command and control but keep the buffet open.Continue Reading
The New BPM
Business process management is traditionally focused on improving workflows and rooting out inefficiencies, but new BPM processes and strategies are emerging. Learn more in this month's CIO Decisions e-zine.Continue Reading
The new BPM program: A focus on data-driven business outcomes
With an emphasis on data-driven business results, the new BPM program is giving CIOs the tools to help grow the business.Continue Reading
HoneyBaked Ham IT and marketing veeps find secret sauce in big data
At The Original HoneyBaked Ham Co. of Georgia, there's no such thing as data for data's sake.Continue Reading
At HoneyBaked Ham, IT and marketing follow the same menu
At The Original HoneyBaked Ham Co. of Georgia, IT and marketing didn't always pair up so well, according to Mark O’Brien, vice president of marketing, and Bill Bolton, vice president of IT.Continue Reading
Iconic shoe company leans on CIO, 'fast data' for better business returns
Red Wing Shoe CFO Ralph Balestriere explains how his CIO and a focus on fast data are helping the business make better decisions and increase returns.Continue Reading
Smart Process Apps Rev Up Business Agility
Emerging smart process applications can simplify activities that are loosely structured and people intensive. Learn how in this issue of CIO Decisions e-zine.Continue Reading
Driving a big data advantage with good governance
Far from being a drag, IT governance is a game changer in CIO team's push on big data and high-performance computing at Penn Medicine.Continue Reading
Businesses say they want to be data-driven, but the truth hurts
Learn about the three Cs of IT governance and using analytics in part two of this CIO Innovator profile.Continue Reading
Cloud Governance: Know Thy Users
CIOs face pressure to flex their cloud muscles, but security concerns still abound. Learn how CIOs can balance the two in this issue of CIO Decisions.Continue Reading
Is it time for the Machiavellian CIO?
In this SearchCIO New Books Q&A, author Tina Nunno explains why CIOs have a lot to learn from Machiavelli.Continue Reading
The secret to strong leadership: Be willing to go to extremes
In this SearchCIO New Books Q&A, author Tina Nunno explains why CIOs need to be willing to go to extremes and even embrace 'the dark side.'Continue Reading
The future of mobility: A BYOD guide for CIOs
In this Essential Guide, learn how CIOs are planning for the future of mobility, aligning consumer devices with bring your own technology trends.Continue Reading
Kurzweil: The human brain on IT
Inventor and futurologist Ray Kurzweil shakes up an information management crowd with visions of the human brain on IT.Continue Reading
CIO advice on showing value of social media and collaboration initiatives
Two top CIOs give their quick takes on proving up the value of social media and collaboration tools.Continue Reading
Falcons take on the information-based, multiscreen multitasker
Falcons marketing pro Jim Smith talks football and partnering with the CIO to reach the multiscreen, multitasking fan.Continue Reading
A new book zeroes in on finding the key metrics that drive decisions
Author Ben Yoskovitz talks about the unflinching honesty of the right key metrics and what it means to the success of the business.Continue Reading
New guide lays out how to use Lean analytics to grow a business
In a new book, co-authors Ben Yoskovitz and Alistair Croll dig into how Lean analytics can guide a business' development and growth.Continue Reading
CIO drives tech-enabled golf with repeatable processes, innovation labs
TopGolf CIO Tom LaPlante helps drives the tech-enabled business by implementing stable processes and turning every employee into an innovation ninja.Continue Reading
Cloud use strategy: Celtics VP of IT builds on wins, cuts losses
Boston Celtics VP of IT leverages cloud use for business needs on and off the court and comes out winning -- even when he loses.Continue Reading
The 2013 Enterprise IT Leadership Awards: The Winners
We have the final tallies! Meet the winners in our 2013 SearchCIO Enterprise IT Leadership Awards, including our overall IT Leader of the Year.Continue Reading
IT service management needs to incorporate best-in-class consumer IT
CIOs need to get their act together and incorporate best-in-class consumer IT services into their IT service management program.Continue Reading
Mobile business advice from Peter Vesterbacka of Angry Birds
Still unconvinced mobile computing will change the world? Listen to what the Mighty Eagle of Angry Birds has to say.Continue Reading
Big data, bad analytics
The value of big data is in the analytics -- not any old analytics but software customized to your business purpose. Anything less is bad analytics.Continue Reading
It's a mobile-first world and that means mobile BI too
Viva mobile BI! As this CIO implements a mobile-first strategy, it only makes sense to do the same with business intelligence products and tools.Continue Reading
Seven steps to building an effective incident response program
Often undervalued, a well-thought-out incident response program for security breaches gets its due in this tip by Forrester Research.Continue Reading
CIO designs an iPad analytics app that mirrors work, speeds decisions
Guess? Inc. CIO Michael Relich delivered a mobile analytics app for the iPad that that was so good, employees bought their own devices just to use it.Continue Reading
The CIO position: Why you need to eat your own dog food
When it comes to the CIO position, the want ads have yet to catch up with the skill set du jour.Continue Reading
Business innovation and collaboration inextricably linked, says SAS CIO
Collaboration and innovation are two sides of the same coin, says SAS Institute CIO Keith Collins.Continue Reading
Business and social network apps belong together: Will they ever meet?
Social and business apps need to merge. But does anyone know how that's going to happen?Continue Reading
CEB: Three steps to an enterprise framework for managing cloud risks
The lack of a sound IT framework for managing cloud is a big hindrance to adopting cloud technologies. CEB offers CIOs a three-step remedy.Continue Reading
MIT: A big data revolution is here, and it's past time for CIOs to lead
The big data experts at the MIT CIO event made it official: Big data is transforming business. But it's complicated stuff, and it needs a CIO's touch.Continue Reading
IT project evaluation and portfolio management guide
In this CIO Briefing, learn how to apply PPM strategies in the enterprise.Continue Reading
Project prioritization and portfolio management guide
In this Midmarket CIO Briefing, learn how to effectively manage initiatives in your IT organization.Continue Reading
How to secure mobile endpoints? Start with a mobile strategy
IT strategy consultant Jack Gold discusses the hows and whys of securing mobile endpoints, starting with this rule: Mobile strategy comes first.Continue Reading
Airport CTO takes customer service to new heights with sensor technology
Houston Airport CTO Lisa Kent uses sensor technology to provide superior service to her customers -- both internal and external.Continue Reading
CIO shows competitive advantage, value of ERP and VDI all under budget
IT Leadership Awards finalist CIO John Bowden showcased the value of ERP and VDI, with projects that saved money and workers' time.Continue Reading
Tactical and strategic health care CIO drives through industry turmoil
Deanna Wise is a model blend of a tactical and strategic CIO, delivering top-notch services and leading a $2 billion EHR implementation.Continue Reading