CIO mission
The CIO mission continues to expand as IT strategy is increasingly vital to enterprises' overall objectives and goals. Find the latest resources to help those in the CIO role adapt to these changing responsibilities, including best practices to educate executive management on the business value and risk that IT systems create for the enterprise.
Top Stories
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Feature
31 May 2023
6 must-have blockchain developer skills
Successfully navigating the many roles and responsibilities of a blockchain developer requires specialized skills ranging from cryptography, to smart contracts, to web development. Continue Reading
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Feature
24 Feb 2023
6 must-read blockchain books for 2023
Numerous sources provide comprehensive information on blockchain fundamentals and applications. We narrowed the field to six of the most popular and diverse books available. Continue Reading
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Tip
20 May 2022
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
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Report
29 Mar 2022
Prepare for a CIO Interview With These 20 Questions
What are the intelligent questions to ask a CIO during an interview to ensure they're the right fit for the role? According to many IT leaders and recruiters, these are the top 20. Continue Reading
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News
20 Dec 2021
With Cerner, Oracle Cloud Infrastructure gets a boost
Oracle plans to acquire Cerner in a deal valued at about $30B. The second-largest EHR vendor in the U.S. could inject new life into Oracle's data and cloud businesses. Continue Reading
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News
10 Dec 2021
Head of Instagram faces Senate committee grilling
U.S. Senators are calling for greater regulation of tech companies and social media platforms like Instagram. Continue Reading
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News
10 Dec 2021
Amazon's harms to small businesses get Senate airing
Amazon's business practices are facing scrutiny not just in the U.S., but also around the globe. Amazon was hit with a record $1.28 billion antitrust fine this week. Continue Reading
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News
08 Dec 2021
White House wants more antitrust enforcement focus on labor
Special Assistant to the President Tim Wu highlighted merger review as a key focus area for the DOJ and FTC as the agencies assess competition in labor markets. Continue Reading
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News
03 Dec 2021
Legal experts back Section 230 reform
Section 230 reform and addressing the liability protections afforded large tech companies is a divisive debate that has yet to result in bipartisan bills. Continue Reading
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News
23 Nov 2021
Planning key to navigating a U.S. government shutdown
Federal contractors and IT vendors should brush up on plans to navigate a government shutdown as a Dec. 3 funding deadline approaches. Continue Reading
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News
22 Nov 2021
DOD invites Google, Oracle to bid on JWCC cloud contract
Google has been invited to bid on the Department of Defense's Joint Warfighter Cloud Capability multi-vendor contract. One analyst says Google is well set up to be a contender. Continue Reading
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News
19 Nov 2021
US-China commission recommends business transparency
The U.S. China commission recommended that businesses be transparent about their Chinese operations as both companies and Congress face tough policy and regulatory hurdles. Continue Reading
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News
19 Nov 2021
U.S. infrastructure bill aims to close the digital divide
The U.S. infrastructure bill intends to close the digital divide with $65 billion in new spending. But it may still leave the U.S. behind China and Europe in high-speed internet access. Continue Reading
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News
12 Nov 2021
Antitrust reform is uncertain despite bipartisan support
Strong bipartisan support for antitrust reform has resulted in the introduction of numerous antitrust reform bills that may face a tough road toward being enacted into law. Continue Reading
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News
05 Nov 2021
EU's Digital Markets Act could affect US job growth
Experts argue that the European Commission's Digital Markets Act, which aims to curb the influence of powerful tech giants, might have unintended consequences. Continue Reading
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News
29 Oct 2021
For big tech regulation, one-size-fits-all won't work
Economist Carl Shapiro said to get big tech regulation right, Congress can't lump Google, Apple, Amazon and Facebook into the same category. Continue Reading
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News
22 Oct 2021
Calls for federal data privacy law grow alongside AR, VR use
A federal data privacy law would provide crucial safety guidance for development and adoption of technologies like augmented and virtual reality, according to Rep. Suzan DelBene. Continue Reading
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Feature
21 Oct 2021
Big opportunities for strategic CIO leadership today
CIOs and technology leaders have unprecedented opportunities to lead their enterprises in meeting today's new demands. Here are some of those opportunities -- and some challenges. Continue Reading
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News
15 Oct 2021
China wants more say in setting global technology standards
China wants a bigger seat at the global technology standards-setting table, and experts advise the U.S. to take a cautious yet optimistic approach to its growing interest. Continue Reading
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News
08 Oct 2021
Senators want FTC to enforce a federal data security standard
U.S. Senators debated creating federal data privacy and security standards and providing the FTC with enough resources to enforce them. Continue Reading
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News
06 Oct 2021
Facebook whistleblower slams company's practices
Facebook whistleblower Frances Haugen condemned the company's practice of shielding internal research and called upon Congress to take action. Continue Reading
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Guest Post
01 Oct 2021
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
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News
30 Sep 2021
Senators fault Facebook on leaked research about teen users
Facebook's global head of safety defended the company's platforms after leaked internal research showed Facebook and Instagram negatively affect teens' mental health. Continue Reading
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Guest Post
29 Sep 2021
CIOs lead digital transformation as pilots, co-pilots, engineers
According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change. Continue Reading
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News
23 Sep 2021
Senators press Facebook, Google on consumer data value
Facebook and Google took the hot seat Tuesday during a Senate subcommittee hearing to defend their companies' business practices and answered questions regarding consumer data. Continue Reading
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News
17 Sep 2021
FTC rescinds vertical merger guidelines, raises concerns
The FTC recently rescinded its 2020 guidance for vertical mergers. Meanwhile, Pres. Joe Biden plans to nominate a new commissioner to the FTC board. Continue Reading
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News
10 Sep 2021
China's crackdown spells trouble for U.S. businesses
As China's crackdown on businesses sounds alarm bells for C-suite executives, a U.S. district judge handed down a long-awaited verdict in the Apple vs. Epic Games trial. Continue Reading
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News
02 Sep 2021
South Korea law upends app store practices
A new law in South Korea enables developers to use payment systems outside those offered by app store platform providers. One expert said other governments may follow suit. Continue Reading
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News
31 Aug 2021
Governments continue to eye data privacy, forcing CIOs to adapt
With new data privacy regulations like China's personal data protection law coming down the pike, CIOs need to make privacy and security the central focus of their overall IT strategies. Continue Reading
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News
27 Aug 2021
App store commission fees scrutinized by South Korea
In this week's antitrust roundup, South Korean officials focus in on Apple and Google app store practices, while U.S. officials meet with tech leadership to discuss cybersecurity. Continue Reading
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News
13 Aug 2021
Apple's fight against child abuse prompts data privacy concerns
Apple is launching features to detect child abuse images in photos and messages. But data privacy experts have some concerns about how else the technology might be used. Continue Reading
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News
06 Aug 2021
Amazon GDPR fine signals expansion of regulatory focus
Amazon's $887 million GDPR fine likely stems from consumer consent and may indicate the EU is moving beyond data breaches and zeroing in on data practices. Continue Reading
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Feature
30 Jul 2021
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
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News
30 Jul 2021
FTC's change to policy could make for healthier mergers
Cornell's Robert Hockett said the FTC's recent decision to rescind a 1995 policy could help prevent bad mergers, as scrutiny of big tech acquisitions ramps up. Continue Reading
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Feature
29 Jul 2021
Chinese regulatory crackdown is about control, not data privacy
Despite China's messaging, analysts believe the government's recent regulatory tightening on tech companies is more about control than data privacy concerns. Continue Reading
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Feature
26 Jul 2021
Regulators need to rethink big tech regulation, expert says
A Boston University professor argues that big tech regulation may need to focus more on creating competition through data access rather than through breaking up large companies. Continue Reading
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News
23 Jul 2021
FTC changes course on prior approval for reattempted mergers
The FTC has opened the doors to routinely requiring prior approval for reattempted mergers, as well as requiring prior notice of mergers beyond what's required in the Clayton Act. Continue Reading
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News
16 Jul 2021
Legacy regulatory practices won't rein in tech giants
French authorities fined Google $593 million this week, shedding light on how current regulations won't have meaningful effect on the business practices of tech giants. Continue Reading
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News
09 Jul 2021
Executive order zeros in on big tech, anticompetitive behavior
President Biden signed an EO that enhances merger scrutiny and tasks the FTC with creating rules for data accumulation and unfair competitive practices in online marketplaces. Continue Reading
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News
08 Jul 2021
Senate dilutes US Innovation and Competition Act of 2021
Senators stripped out billions for a technology directorate in the U.S. Innovation and Competition Act. The bill now heads to the House. Continue Reading
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News
02 Jul 2021
FTC broadens antitrust enforcement powers
The Federal Trade Commission took steps Thursday to broaden its powers by increasing the scope of antitrust inquiry, streamlining rulemaking and expediting investigations. Continue Reading
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News
28 Jun 2021
Antitrust lawsuits against Facebook dismissed
A federal court dismissed two antitrust lawsuits against Facebook, which alleged the social media company acquired competitive companies to maintain dominant market power. Continue Reading
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News
25 Jun 2021
Europe's scrutiny of big tech business practices continues
This week, the EU launched an investigation into Google's ad practices. Meanwhile, the U.K. focuses on fake reviews and Germany takes a closer look at Apple App Store practices. Continue Reading
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News
24 Jun 2021
House Judiciary Committee advances 6 antitrust reform bills
Six antitrust reform bills made it through the House Judiciary Committee review and will now be considered by the House of Representatives. Continue Reading
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News
16 Jun 2021
Senators push Amazon, Google on connected IoT device market
During a Senate subcommittee antitrust hearing, Amazon and Google claimed to be making their connected IoT devices more interoperable. Others disagreed. Continue Reading
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News
14 Jun 2021
5 antitrust reform bills look to rein in big tech
A House subcommittee introduced a group of antitrust reform bills that could reshape how companies like Google, Apple, Amazon and Facebook do business. Continue Reading
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News
14 Jun 2021
Federal data privacy legislation could benefit U.S. economy
Data privacy laws are becoming part of a 'modern economy,' according to Google's Kate Charlet, director for data governance. Continue Reading
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News
10 Jun 2021
Microsoft's acquisition of Nuance clears antitrust hurdle
The U.S. government didn't flag the Microsoft-Nuance acquisition as violating antitrust laws, but scrutiny of big tech continues as governments try to reign in powerful companies. Continue Reading
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News
28 May 2021
For big tech regulation, a hammer may not be the answer
Experts believe breaking up big tech companies does more harm than good. Other, light-handed approaches, including third-party audits of algorithms, might be better. Continue Reading
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News
25 May 2021
Amazon hit with antitrust lawsuit
Amazon is facing an antitrust lawsuit for fixing retail product prices. Experts said the argument likely won't hold up and Amazon will fight it 'tooth and nail.' Continue Reading
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News
21 May 2021
Tim Cook takes stand in Apple, Epic lawsuit
Apple CEO Tim Cook faced questions from both Epic Games and Judge Yvonne Gonzalez Rogers over Apple's App Store practices. Continue Reading
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Feature
14 May 2021
Biden sets stage for national AI strategy
Biden's focus on AI includes funding research and development, manufacturing chips in the U.S. and preparing a workforce to use AI tools. Continue Reading
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News
07 May 2021
Antitrust enforcement needs money not reform, experts say
Antitrust experts said amending merger and acquisition laws would hamper competition. Instead, agencies should be better funded to expand on the work they're already doing. Continue Reading
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News
30 Apr 2021
EU charges Apple with antitrust violations
The European Union is charging Apple with App Store antitrust violations. The charges stem from a 2019 complaint filed by Spotify. Continue Reading
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News
27 Apr 2021
Social media algorithms under Senate microscope
Social media algorithms, like those from Facebook, Twitter and YouTube, have created economies and sowed misinformation. Senators want to know how they should be legislated. Continue Reading
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News
22 Apr 2021
Apple App Store, Google Play scrutinized in antitrust hearing
Spotify, Tile and Match spoke against Apple and Google's app store practices during an antitrust hearing Wednesday. Continue Reading
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Feature
06 Apr 2021
Evolving role of the CIO key to the future of work
Allan Tate, executive chair of the MIT Sloan CIO Symposium, explains how the pandemic pushed CIOs to the forefront as enterprises scrambled to adapt to a new normal. Continue Reading
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Feature
30 Mar 2021
Feds debate while states act on data privacy laws
As Congress debates its next move on how to regulate big tech, states are already enacting legislation. Their push will likely serve as a model for the federal government. Continue Reading
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Guest Post
16 Mar 2021
Where IT is headed in 2021: 5 key trends to watch
2021 might not yet feel too different from 2020, but CompTIA's latest report highlights five intriguing trends in the IT industry for which you need to be ready. Continue Reading
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Feature
09 Mar 2021
7 online digital transformation courses and certifications
We've compiled a list of the best paid online digital transformation courses and certification programs for business leaders seeking to gain a competitive edge in the digital age. Continue Reading
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Feature
11 Feb 2021
Changes to U.S. antitrust laws could hamper innovation
Antitrust lawsuits and regulatory proposals could have a greater impact on the technology industry than regulators expect. Expert Aurelien Portuese explains why. Continue Reading
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News
11 Jan 2021
Parler sues AWS, seeks restraining order
After abruptly losing web-hosting services, Parler sues AWS, alleging breach of contract and antitrust behavior. Continue Reading
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News
15 Dec 2020
Efforts to break up big tech expected to continue under Biden
Antitrust forces expect the Biden administration to pursue federal antitrust litigation and lawmaking. But Biden and Vice President-elect Kamala Harris have strong ties to big tech. Continue Reading
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Tip
10 Dec 2020
5 strategies to deliver customer service in information technology
Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees. Continue Reading
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News
09 Dec 2020
FTC, states sue Facebook for breaking antitrust laws
The antitrust lawsuits allege Facebook impeded competition by buying up rivals to control the market. Continue Reading
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Feature
16 Nov 2020
Enterprise execs talk post-pandemic strategy
At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far. Continue Reading
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Feature
09 Nov 2020
Leading CIOs say building digital-ready culture is top priority
During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations. Continue Reading
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Feature
30 Oct 2020
Cybersecurity and resilience tips from the city of Atlanta CIO
Gary Brantley, CIO of the city of Atlanta, spoke at the 2020 Gartner IT Symposium/Xpo Americas about how the city's IT department rebounded after a 2018 ransomware attack. Continue Reading
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Guest Post
05 Oct 2020
During digital transformation, CIOs are the secret weapon
Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business. Continue Reading
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Opinion
10 Aug 2020
World of technology changed forever by the pandemic
While most of the events of a remarkable 2020 would not be welcome again, changes to the IT and storage landscape will stay with us for the foreseeable future. Continue Reading
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Infographic
10 Aug 2020
IT staffing trends evolve during a trying 2020
Surveys indicate few IT pros should be concerned about layoffs due to COVID-19. But other factors, such as reskilling, training and the new WFH reality, are having a profound effect. Continue Reading
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Feature
02 Jul 2020
Post COVID-19 strategies for CIOs on leading through crisis
To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness. Continue Reading
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Feature
30 Jun 2020
How companies can manage HR risk during global expansion
Companies must consider how to handle global hiring as they navigate the changing worldwide landscape as the result of the pandemic. Ben Wright explains several methods available. Continue Reading
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Infographic
13 May 2020
The coronavirus effect on enterprise technology practices
Effects of COVID-19 on enterprise IT go well beyond enabling remote workforces. Coronavirus is also changing approaches to IT staffing, projects/initiatives and budgets/spending. Continue Reading
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Feature
13 Apr 2020
Red Hat CIO talks data literacy and digital transformation
Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era. Continue Reading
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Feature
31 Mar 2020
Former Cisco CEO offers C-suite leadership tips in time of crisis
COVID-19 is forcing enterprises to make tough decisions. There is no one-size-fits-all roadmap, but those who've survived earlier crises have advice for today's leaders. Continue Reading
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Feature
30 Mar 2020
COVID-19 radically refocuses CIO agendas in 4 key areas
As a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology. Continue Reading
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Feature
04 Mar 2020
How is digital transformation affecting the CIO role?
At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation. Continue Reading
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Feature
21 Oct 2019
How to become a CIO thought leader
Experts discuss how CIOs and IT leaders can utilize successful thought leadership to distinguish and promote either their companies or themselves. Continue Reading
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Feature
08 Jul 2019
CIO's breadth, depth, business savvy on display at Trace3 Evolve
Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
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News
08 Apr 2019
Data breach legislation proposes jail time for CIO, HR execs
Sen. Elizabeth Warren takes a swing at corporate negligence in new legislation that may create jail risk for the C-suite. The bill is unlikely to advance, however. Continue Reading
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Feature
15 Mar 2019
The urgent need for enterprise AI governance -- and where to start
By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job. Continue Reading
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Feature
06 Feb 2019
21st-century CIO job description puts CIOs in vortex of emerging tech
The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
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Feature
28 Jan 2019
Recruiting data scientists for AI and machine learning
When hiring data scientists, be sure to include your data science team in the interview process, and strive to build a data-literate HR department. AI tools may also help. Continue Reading
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Tip
21 Jan 2019
Free IT mission statement examples for CIOs
These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals. Continue Reading
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News
18 Jan 2019
CIO role: Should a CIO manipulate information?
IT experts react to yesterday's report in the Wall Street Journal that a CIO used his private company to manipulate online polling data. What's that say about the CIO role? Continue Reading
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News
10 Jan 2019
Digital user experience a big CIO goal in 2019
In 2019, CIOs should expect to play a major role in delivering a top-notch digital user experience -- for customers, employees and for the sake of the company brand. Continue Reading
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News
30 Nov 2018
How to get more women leaders in tech: It's not just a numbers game
Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel. Continue Reading
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News
31 Oct 2018
'Radical candor' management style resonates at Harvard tech event
How to be a better boss: At Tech Conference 24, leadership guru Kim Scott shared how a stern critique from Facebook's Sheryl Sandberg led to the concept of 'radical candor.' Continue Reading
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News
24 Oct 2018
Cybersecurity culture: Arrow in CIOs' quiver to fight cyberthreats
Who should own your cybersecurity culture? How can we protect rampant IoT devices? MIT Sloan researchers clued CIOs into their latest research at Tuesday's SIM Boston Summit. Continue Reading
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Feature
19 Oct 2018
Embedded IT, global talent to define future of IT jobs
As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe. Continue Reading
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Blog Post
31 Aug 2018
ITSM program: Tips on where to start, from a CIO who's been there
Link Alander has spent nearly a decade taking Lone Star College's ITSM program from subpar to superior. Here, he offers some tips for CIOs just getting started. Continue Reading
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Answer
30 Aug 2018
What are the benefits of ITSM for fast-moving businesses?
IT service management helps enable digitization, but CIOs will have to invest resources to develop an effective ITSM program. Here are six benefits of ITSM that help make the case. Continue Reading
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News
22 Aug 2018
Approaches for embedding human ethics in AI systems
Instilling ethics in AI systems is a low priority for CIOs aiming to harness the power of machine intelligence. That's a mistake, warned Darin Stewart at the Gartner Catalyst event. Continue Reading
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Feature
17 Aug 2018
As IT permeates the business, the service desk role expands
Don't underestimate the IT service desk. Read about how enterprises are using new ITSM platforms to grow the service desk role and improve business processes across the enterprise. Continue Reading
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Answer
14 Aug 2018
Top 10: What IT service delivery challenges plague CIOs?
ITIL expert Gary Case has consulted with a wide range of companies over a long career in ITSM. Read his list of the 10 IT service delivery challenges that continue to bedevil CIOs. Continue Reading
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Answer
07 Aug 2018
What 3 factors go into a winning service management strategy?
Service management is not a one-off project. In this Ask the Expert, ITSM guru Charlie Miles explicates the three ingredients that separate success from failure. Continue Reading
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Blog Post
31 Jul 2018
ITIL 4 has some bones to pick with ITSM trends
New guidance from ITIL -- the widely adopted framework for the design, delivery and maintenance of IT services -- is scheduled to be published in early 2019. ITIL 4, as it's called, is the first ... Continue Reading
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Answer
30 Jul 2018
Is consolidating ITSM tools in the best interest of CIOs?
Gartner's Kenneth Gonzalez says ITSM software tools should be assessed against three metrics -- quality, cost and performance. That will require CIOs to do some major silo-busting. Continue Reading
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Tip
30 Jul 2018
What steps can CIOs take to optimize their ITSM software?
James Stanger of CompTIA dives into the reasons for ITSM software proliferation in the enterprise, why that's a problem and how sticking to a unified ITSM framework can help. Continue Reading
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Blog Post
23 Jul 2018
Boston Fed takes on future of blockchain, launches hands-on project
Paul Brassil, vice president of IT at the Federal Reserve Bank of Boston, tells an auidence of CIOs at the Forrester New Tech & Innovation Forum about why his team cares about the future of ... Continue Reading
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Feature
13 Jul 2018
Symantec CIO: Digital transformation plan shaped by cloud, AI
Read about how SaaS, public cloud, AI and machine learning are driving Symantec's digital transformation in this Q&A with CIO Sheila Jordan. Continue Reading