CIO mission

The CIO mission continues to expand as IT strategy is increasingly vital to enterprises' overall objectives and goals. Find the latest resources to help those in the CIO role adapt to these changing responsibilities, including best practices to educate executive management on the business value and risk that IT systems create for the enterprise.

Top Stories

Feature 31 May 2023
6 must-have blockchain developer skills

Successfully navigating the many roles and responsibilities of a blockchain developer requires specialized skills ranging from cryptography, to smart contracts, to web development. Continue Reading
Feature 24 Feb 2023
6 must-read blockchain books for 2023

Numerous sources provide comprehensive information on blockchain fundamentals and applications. We narrowed the field to six of the most popular and diverse books available. Continue Reading

Tip 20 May 2022

8 free IT strategic planning templates and examples for CIOs

As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
Report 29 Mar 2022

Prepare for a CIO Interview With These 20 Questions

What are the intelligent questions to ask a CIO during an interview to ensure they're the right fit for the role? According to many IT leaders and recruiters, these are the top 20. Continue Reading
News 20 Dec 2021

With Cerner, Oracle Cloud Infrastructure gets a boost

Oracle plans to acquire Cerner in a deal valued at about $30B. The second-largest EHR vendor in the U.S. could inject new life into Oracle's data and cloud businesses. Continue Reading
News 10 Dec 2021

Head of Instagram faces Senate committee grilling

U.S. Senators are calling for greater regulation of tech companies and social media platforms like Instagram. Continue Reading
News 10 Dec 2021

Amazon's harms to small businesses get Senate airing

Amazon's business practices are facing scrutiny not just in the U.S., but also around the globe. Amazon was hit with a record $1.28 billion antitrust fine this week. Continue Reading
News 08 Dec 2021

White House wants more antitrust enforcement focus on labor

Special Assistant to the President Tim Wu highlighted merger review as a key focus area for the DOJ and FTC as the agencies assess competition in labor markets. Continue Reading
News 03 Dec 2021

Legal experts back Section 230 reform

Section 230 reform and addressing the liability protections afforded large tech companies is a divisive debate that has yet to result in bipartisan bills. Continue Reading
News 23 Nov 2021

Planning key to navigating a U.S. government shutdown

Federal contractors and IT vendors should brush up on plans to navigate a government shutdown as a Dec. 3 funding deadline approaches. Continue Reading
News 22 Nov 2021

DOD invites Google, Oracle to bid on JWCC cloud contract

Google has been invited to bid on the Department of Defense's Joint Warfighter Cloud Capability multi-vendor contract. One analyst says Google is well set up to be a contender. Continue Reading
News 19 Nov 2021

US-China commission recommends business transparency

The U.S. China commission recommended that businesses be transparent about their Chinese operations as both companies and Congress face tough policy and regulatory hurdles. Continue Reading
News 19 Nov 2021

U.S. infrastructure bill aims to close the digital divide

The U.S. infrastructure bill intends to close the digital divide with $65 billion in new spending. But it may still leave the U.S. behind China and Europe in high-speed internet access. Continue Reading
News 12 Nov 2021

Antitrust reform is uncertain despite bipartisan support

Strong bipartisan support for antitrust reform has resulted in the introduction of numerous antitrust reform bills that may face a tough road toward being enacted into law. Continue Reading
News 05 Nov 2021

EU's Digital Markets Act could affect US job growth

Experts argue that the European Commission's Digital Markets Act, which aims to curb the influence of powerful tech giants, might have unintended consequences. Continue Reading
News 29 Oct 2021

For big tech regulation, one-size-fits-all won't work

Economist Carl Shapiro said to get big tech regulation right, Congress can't lump Google, Apple, Amazon and Facebook into the same category. Continue Reading
News 22 Oct 2021

Calls for federal data privacy law grow alongside AR, VR use

A federal data privacy law would provide crucial safety guidance for development and adoption of technologies like augmented and virtual reality, according to Rep. Suzan DelBene. Continue Reading
Feature 21 Oct 2021

Big opportunities for strategic CIO leadership today

CIOs and technology leaders have unprecedented opportunities to lead their enterprises in meeting today's new demands. Here are some of those opportunities -- and some challenges. Continue Reading
News 15 Oct 2021

China wants more say in setting global technology standards

China wants a bigger seat at the global technology standards-setting table, and experts advise the U.S. to take a cautious yet optimistic approach to its growing interest. Continue Reading
News 08 Oct 2021

Senators want FTC to enforce a federal data security standard

U.S. Senators debated creating federal data privacy and security standards and providing the FTC with enough resources to enforce them. Continue Reading
News 06 Oct 2021

Facebook whistleblower slams company's practices

Facebook whistleblower Frances Haugen condemned the company's practice of shielding internal research and called upon Congress to take action. Continue Reading
Guest Post 01 Oct 2021

Trials of pandemic-driven enterprise tech modernization

Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization. Continue Reading
News 30 Sep 2021

Senators fault Facebook on leaked research about teen users

Facebook's global head of safety defended the company's platforms after leaked internal research showed Facebook and Instagram negatively affect teens' mental health. Continue Reading
Guest Post 29 Sep 2021

CIOs lead digital transformation as pilots, co-pilots, engineers

According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change. Continue Reading
News 23 Sep 2021

Senators press Facebook, Google on consumer data value

Facebook and Google took the hot seat Tuesday during a Senate subcommittee hearing to defend their companies' business practices and answered questions regarding consumer data. Continue Reading
News 17 Sep 2021

FTC rescinds vertical merger guidelines, raises concerns

The FTC recently rescinded its 2020 guidance for vertical mergers. Meanwhile, Pres. Joe Biden plans to nominate a new commissioner to the FTC board. Continue Reading
News 10 Sep 2021

China's crackdown spells trouble for U.S. businesses

As China's crackdown on businesses sounds alarm bells for C-suite executives, a U.S. district judge handed down a long-awaited verdict in the Apple vs. Epic Games trial. Continue Reading
News 02 Sep 2021

South Korea law upends app store practices

A new law in South Korea enables developers to use payment systems outside those offered by app store platform providers. One expert said other governments may follow suit. Continue Reading
News 31 Aug 2021

Governments continue to eye data privacy, forcing CIOs to adapt

With new data privacy regulations like China's personal data protection law coming down the pike, CIOs need to make privacy and security the central focus of their overall IT strategies. Continue Reading
News 27 Aug 2021

App store commission fees scrutinized by South Korea

In this week's antitrust roundup, South Korean officials focus in on Apple and Google app store practices, while U.S. officials meet with tech leadership to discuss cybersecurity. Continue Reading
News 13 Aug 2021

Apple's fight against child abuse prompts data privacy concerns

Apple is launching features to detect child abuse images in photos and messages. But data privacy experts have some concerns about how else the technology might be used. Continue Reading
News 06 Aug 2021

Amazon GDPR fine signals expansion of regulatory focus

Amazon's $887 million GDPR fine likely stems from consumer consent and may indicate the EU is moving beyond data breaches and zeroing in on data practices. Continue Reading
Feature 30 Jul 2021

Inside look at Equifax's $1.5B digital transformation journey

A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more. Continue Reading
News 30 Jul 2021

FTC's change to policy could make for healthier mergers

Cornell's Robert Hockett said the FTC's recent decision to rescind a 1995 policy could help prevent bad mergers, as scrutiny of big tech acquisitions ramps up. Continue Reading
Feature 29 Jul 2021

Chinese regulatory crackdown is about control, not data privacy

Despite China's messaging, analysts believe the government's recent regulatory tightening on tech companies is more about control than data privacy concerns. Continue Reading
Feature 26 Jul 2021

Regulators need to rethink big tech regulation, expert says

A Boston University professor argues that big tech regulation may need to focus more on creating competition through data access rather than through breaking up large companies. Continue Reading
News 23 Jul 2021

FTC changes course on prior approval for reattempted mergers

The FTC has opened the doors to routinely requiring prior approval for reattempted mergers, as well as requiring prior notice of mergers beyond what's required in the Clayton Act. Continue Reading
News 16 Jul 2021

Legacy regulatory practices won't rein in tech giants

French authorities fined Google $593 million this week, shedding light on how current regulations won't have meaningful effect on the business practices of tech giants. Continue Reading
News 09 Jul 2021

Executive order zeros in on big tech, anticompetitive behavior

President Biden signed an EO that enhances merger scrutiny and tasks the FTC with creating rules for data accumulation and unfair competitive practices in online marketplaces. Continue Reading
News 08 Jul 2021

Senate dilutes US Innovation and Competition Act of 2021

Senators stripped out billions for a technology directorate in the U.S. Innovation and Competition Act. The bill now heads to the House. Continue Reading
News 02 Jul 2021

FTC broadens antitrust enforcement powers

The Federal Trade Commission took steps Thursday to broaden its powers by increasing the scope of antitrust inquiry, streamlining rulemaking and expediting investigations. Continue Reading
News 28 Jun 2021

Antitrust lawsuits against Facebook dismissed

A federal court dismissed two antitrust lawsuits against Facebook, which alleged the social media company acquired competitive companies to maintain dominant market power. Continue Reading
News 25 Jun 2021

Europe's scrutiny of big tech business practices continues

This week, the EU launched an investigation into Google's ad practices. Meanwhile, the U.K. focuses on fake reviews and Germany takes a closer look at Apple App Store practices. Continue Reading
News 24 Jun 2021

House Judiciary Committee advances 6 antitrust reform bills

Six antitrust reform bills made it through the House Judiciary Committee review and will now be considered by the House of Representatives. Continue Reading
News 16 Jun 2021

Senators push Amazon, Google on connected IoT device market

During a Senate subcommittee antitrust hearing, Amazon and Google claimed to be making their connected IoT devices more interoperable. Others disagreed. Continue Reading
News 14 Jun 2021

5 antitrust reform bills look to rein in big tech

A House subcommittee introduced a group of antitrust reform bills that could reshape how companies like Google, Apple, Amazon and Facebook do business. Continue Reading
News 14 Jun 2021

Federal data privacy legislation could benefit U.S. economy

Data privacy laws are becoming part of a 'modern economy,' according to Google's Kate Charlet, director for data governance. Continue Reading
News 10 Jun 2021

Microsoft's acquisition of Nuance clears antitrust hurdle

The U.S. government didn't flag the Microsoft-Nuance acquisition as violating antitrust laws, but scrutiny of big tech continues as governments try to reign in powerful companies. Continue Reading
News 28 May 2021

For big tech regulation, a hammer may not be the answer

Experts believe breaking up big tech companies does more harm than good. Other, light-handed approaches, including third-party audits of algorithms, might be better. Continue Reading
News 25 May 2021

Amazon hit with antitrust lawsuit

Amazon is facing an antitrust lawsuit for fixing retail product prices. Experts said the argument likely won't hold up and Amazon will fight it 'tooth and nail.' Continue Reading
News 21 May 2021

Tim Cook takes stand in Apple, Epic lawsuit

Apple CEO Tim Cook faced questions from both Epic Games and Judge Yvonne Gonzalez Rogers over Apple's App Store practices. Continue Reading
Feature 14 May 2021

Biden sets stage for national AI strategy

Biden's focus on AI includes funding research and development, manufacturing chips in the U.S. and preparing a workforce to use AI tools. Continue Reading
News 07 May 2021

Antitrust enforcement needs money not reform, experts say

Antitrust experts said amending merger and acquisition laws would hamper competition. Instead, agencies should be better funded to expand on the work they're already doing. Continue Reading
News 30 Apr 2021

EU charges Apple with antitrust violations

The European Union is charging Apple with App Store antitrust violations. The charges stem from a 2019 complaint filed by Spotify. Continue Reading
News 27 Apr 2021

Social media algorithms under Senate microscope

Social media algorithms, like those from Facebook, Twitter and YouTube, have created economies and sowed misinformation. Senators want to know how they should be legislated. Continue Reading
News 22 Apr 2021

Apple App Store, Google Play scrutinized in antitrust hearing

Spotify, Tile and Match spoke against Apple and Google's app store practices during an antitrust hearing Wednesday. Continue Reading
Feature 06 Apr 2021

Evolving role of the CIO key to the future of work

Allan Tate, executive chair of the MIT Sloan CIO Symposium, explains how the pandemic pushed CIOs to the forefront as enterprises scrambled to adapt to a new normal. Continue Reading
Feature 30 Mar 2021

Feds debate while states act on data privacy laws

As Congress debates its next move on how to regulate big tech, states are already enacting legislation. Their push will likely serve as a model for the federal government. Continue Reading
Guest Post 16 Mar 2021

Where IT is headed in 2021: 5 key trends to watch

2021 might not yet feel too different from 2020, but CompTIA's latest report highlights five intriguing trends in the IT industry for which you need to be ready. Continue Reading
Feature 09 Mar 2021

7 online digital transformation courses and certifications

We've compiled a list of the best paid online digital transformation courses and certification programs for business leaders seeking to gain a competitive edge in the digital age. Continue Reading
Feature 11 Feb 2021

Changes to U.S. antitrust laws could hamper innovation

Antitrust lawsuits and regulatory proposals could have a greater impact on the technology industry than regulators expect. Expert Aurelien Portuese explains why. Continue Reading
News 11 Jan 2021

Parler sues AWS, seeks restraining order

After abruptly losing web-hosting services, Parler sues AWS, alleging breach of contract and antitrust behavior. Continue Reading
News 15 Dec 2020

Efforts to break up big tech expected to continue under Biden

Antitrust forces expect the Biden administration to pursue federal antitrust litigation and lawmaking. But Biden and Vice President-elect Kamala Harris have strong ties to big tech. Continue Reading
Tip 10 Dec 2020

5 strategies to deliver customer service in information technology

Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees. Continue Reading
News 09 Dec 2020

FTC, states sue Facebook for breaking antitrust laws

The antitrust lawsuits allege Facebook impeded competition by buying up rivals to control the market. Continue Reading
Feature 16 Nov 2020

Enterprise execs talk post-pandemic strategy

At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far. Continue Reading
Feature 09 Nov 2020

Leading CIOs say building digital-ready culture is top priority

During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations. Continue Reading
Feature 30 Oct 2020

Cybersecurity and resilience tips from the city of Atlanta CIO

Gary Brantley, CIO of the city of Atlanta, spoke at the 2020 Gartner IT Symposium/Xpo Americas about how the city's IT department rebounded after a 2018 ransomware attack. Continue Reading
Guest Post 05 Oct 2020

During digital transformation, CIOs are the secret weapon

Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business. Continue Reading
Opinion 10 Aug 2020

World of technology changed forever by the pandemic

While most of the events of a remarkable 2020 would not be welcome again, changes to the IT and storage landscape will stay with us for the foreseeable future. Continue Reading
Infographic 10 Aug 2020

IT staffing trends evolve during a trying 2020

Surveys indicate few IT pros should be concerned about layoffs due to COVID-19. But other factors, such as reskilling, training and the new WFH reality, are having a profound effect. Continue Reading
Feature 02 Jul 2020

Post COVID-19 strategies for CIOs on leading through crisis

To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness. Continue Reading
Feature 30 Jun 2020

How companies can manage HR risk during global expansion

Companies must consider how to handle global hiring as they navigate the changing worldwide landscape as the result of the pandemic. Ben Wright explains several methods available. Continue Reading
Infographic 13 May 2020

The coronavirus effect on enterprise technology practices

Effects of COVID-19 on enterprise IT go well beyond enabling remote workforces. Coronavirus is also changing approaches to IT staffing, projects/initiatives and budgets/spending. Continue Reading
Feature 13 Apr 2020

Red Hat CIO talks data literacy and digital transformation

Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era. Continue Reading
Feature 31 Mar 2020

Former Cisco CEO offers C-suite leadership tips in time of crisis

COVID-19 is forcing enterprises to make tough decisions. There is no one-size-fits-all roadmap, but those who've survived earlier crises have advice for today's leaders. Continue Reading
Feature 30 Mar 2020

COVID-19 radically refocuses CIO agendas in 4 key areas

As a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology. Continue Reading
Feature 04 Mar 2020

How is digital transformation affecting the CIO role?

At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation. Continue Reading
Feature 21 Oct 2019

How to become a CIO thought leader

Experts discuss how CIOs and IT leaders can utilize successful thought leadership to distinguish and promote either their companies or themselves. Continue Reading
Feature 08 Jul 2019

CIO's breadth, depth, business savvy on display at Trace3 Evolve

Technology leaders from NetApp, First American and Experian were among those honored at the Trace3 Evolve event. Their outsized role in driving business value was on full display. Continue Reading
News 08 Apr 2019

Data breach legislation proposes jail time for CIO, HR execs

Sen. Elizabeth Warren takes a swing at corporate negligence in new legislation that may create jail risk for the C-suite. The bill is unlikely to advance, however. Continue Reading
Feature 15 Mar 2019

The urgent need for enterprise AI governance -- and where to start

By 2022, 65% of CIOs will be tasked with modernizing governance policies to reflect the risks and opportunities posed by AI technologies. Here's why it can't be a one-person job. Continue Reading
Feature 06 Feb 2019

21st-century CIO job description puts CIOs in vortex of emerging tech

The ban against pursuing tech for tech's sake -- it's been lifted. CIOs need to dive into emerging tech to extract its business potential. Welcome to the new CIO job description. Continue Reading
Feature 28 Jan 2019

Recruiting data scientists for AI and machine learning

When hiring data scientists, be sure to include your data science team in the interview process, and strive to build a data-literate HR department. AI tools may also help. Continue Reading
Tip 21 Jan 2019

Free IT mission statement examples for CIOs

These free IT mission statement examples and how-tos can help CIOs and their IT departments identify and refine their organizational goals. Continue Reading
News 18 Jan 2019

CIO role: Should a CIO manipulate information?

IT experts react to yesterday's report in the Wall Street Journal that a CIO used his private company to manipulate online polling data. What's that say about the CIO role? Continue Reading
News 10 Jan 2019

Digital user experience a big CIO goal in 2019

In 2019, CIOs should expect to play a major role in delivering a top-notch digital user experience -- for customers, employees and for the sake of the company brand. Continue Reading
News 30 Nov 2018

How to get more women leaders in tech: It's not just a numbers game

Women leaders in tech are still few and far between. The industry knows it's a problem, but fixing gender inequality in the top ranks won't be easy, according to a recent panel. Continue Reading
News 31 Oct 2018

'Radical candor' management style resonates at Harvard tech event

How to be a better boss: At Tech Conference 24, leadership guru Kim Scott shared how a stern critique from Facebook's Sheryl Sandberg led to the concept of 'radical candor.' Continue Reading
News 24 Oct 2018

Cybersecurity culture: Arrow in CIOs' quiver to fight cyberthreats

Who should own your cybersecurity culture? How can we protect rampant IoT devices? MIT Sloan researchers clued CIOs into their latest research at Tuesday's SIM Boston Summit. Continue Reading
Feature 19 Oct 2018

Embedded IT, global talent to define future of IT jobs

As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe. Continue Reading
Blog Post 31 Aug 2018

ITSM program: Tips on where to start, from a CIO who's been there

Link Alander has spent nearly a decade taking Lone Star College's ITSM program from subpar to superior. Here, he offers some tips for CIOs just getting started. Continue Reading
Answer 30 Aug 2018

What are the benefits of ITSM for fast-moving businesses?

IT service management helps enable digitization, but CIOs will have to invest resources to develop an effective ITSM program. Here are six benefits of ITSM that help make the case. Continue Reading
News 22 Aug 2018

Approaches for embedding human ethics in AI systems

Instilling ethics in AI systems is a low priority for CIOs aiming to harness the power of machine intelligence. That's a mistake, warned Darin Stewart at the Gartner Catalyst event. Continue Reading
Feature 17 Aug 2018

As IT permeates the business, the service desk role expands

Don't underestimate the IT service desk. Read about how enterprises are using new ITSM platforms to grow the service desk role and improve business processes across the enterprise. Continue Reading
Answer 14 Aug 2018

Top 10: What IT service delivery challenges plague CIOs?

ITIL expert Gary Case has consulted with a wide range of companies over a long career in ITSM. Read his list of the 10 IT service delivery challenges that continue to bedevil CIOs. Continue Reading
Answer 07 Aug 2018

What 3 factors go into a winning service management strategy?

Service management is not a one-off project. In this Ask the Expert, ITSM guru Charlie Miles explicates the three ingredients that separate success from failure. Continue Reading
Blog Post 31 Jul 2018

ITIL 4 has some bones to pick with ITSM trends

New guidance from ITIL -- the widely adopted framework for the design, delivery and maintenance of IT services -- is scheduled to be published in early 2019. ITIL 4, as it's called, is the first ... Continue Reading
Answer 30 Jul 2018

Is consolidating ITSM tools in the best interest of CIOs?

Gartner's Kenneth Gonzalez says ITSM software tools should be assessed against three metrics -- quality, cost and performance. That will require CIOs to do some major silo-busting. Continue Reading
Tip 30 Jul 2018

What steps can CIOs take to optimize their ITSM software?

James Stanger of CompTIA dives into the reasons for ITSM software proliferation in the enterprise, why that's a problem and how sticking to a unified ITSM framework can help. Continue Reading
Blog Post 23 Jul 2018

Boston Fed takes on future of blockchain, launches hands-on project

Paul Brassil, vice president of IT at the Federal Reserve Bank of Boston, tells an auidence of CIOs at the Forrester New Tech & Innovation Forum about why his team cares about the future of ... Continue Reading
Feature 13 Jul 2018

Symantec CIO: Digital transformation plan shaped by cloud, AI

Read about how SaaS, public cloud, AI and machine learning are driving Symantec's digital transformation in this Q&A with CIO Sheila Jordan. Continue Reading