New & Notable
Webex Dialog targets long-tail customer relationships with AI
Webex Dialog pushes agentic AI beyond individual service interactions, raising questions for CIOs about customer context, orchestration and governance.
Scaling AI puts enterprise architecture to the test
New research finds only 13% of organizations with implemented AI have scaled fully as planned, putting architecture and modernization decisions under scrutiny.
When is AI work really done? CIOs need a clearer finish line
AI can finish a task while the business result remains unfinished. CIOs must define what "done" means to measure AI's true productivity, cost and value.
News
Is AI making the CIO role harder? IT leaders respond
AI is making the CIO role harder as business leaders demand faster results and the technology brings more risks and decisions.
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Is AI making the CIO role harder? IT leaders respond
AI is making the CIO role harder as business leaders demand faster results and the technology brings more risks and decisions.
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New book urges CIOs to envision better futures
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AI gives OneDigital more capacity, but ROI remains to be seen
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Top soft skills for CIOs, and how to get them
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Problem Solve
Why hope is a CIO leadership skill
CIOs need to inspire teams as well as manage technology. Futurist Nikolas Badminton explains how hope can help leaders build vision, empower teams and drive action.
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The human in the loop is falling asleep
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Why pragmatic approaches to AI can minimize pilot failure
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How to overcome anti-ESG movements
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Manage
Career moves that turn IT managers into business leaders
IT managers aspiring to become executive leaders must step beyond tech, seek mentorship and develop management skills to succeed in the C-suite. But not all paths are the same.
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The path to becoming a CIO, from a CIO
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AI safety is a board decision -- and they need to start making it
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Human skills beat technical virtuosity every time
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IT Strategy Basics
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Get Started
4 potential risks from shadow AI use in accounting
Lack of AI oversight can lead to an increase in risk for any department, including accounting. Learn more about the risks of shadow AI.
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14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement.
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Why AI enablement teams shouldn't live within IT
AI enablement teams can sit outside IT to stay focused on business needs. That can help CIOs avoid costly AI projects that fail to deliver value.
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An explanation of quantum in computing
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CIO Strategy
Webex Dialog targets long-tail customer relationships with AI
Webex Dialog pushes agentic AI beyond individual service interactions, raising questions for CIOs about customer context, orchestration and governance.
-
CIO Strategy
Scaling AI puts enterprise architecture to the test
New research finds only 13% of organizations with implemented AI have scaled fully as planned, putting architecture and modernization decisions under scrutiny.
-
CIO Strategy
When is AI work really done? CIOs need a clearer finish line
AI can finish a task while the business result remains unfinished. CIOs must define what "done" means to measure AI's true productivity, cost and value.
IT Strategy Definitions
- What is a chief data officer (CDO)?
- What is user-generated content?
- What is business process outsourcing (BPO)?
- What is a data governance policy?
- What is user experience and UX design? Why should you care?
- What is Hyperledger?
- What is data culture? A guide for data-driven organizations
- What is SOX compliance? A complete guide and checklist