Digital business management
Digital business management strategy has become essential to corporate success as technology is increasingly used as competitive advantage. Read digital business management news, tips and opinion to help your company continue to adapt business IT processes to succeed in the big data era, including advice to get maximum value from your digitized information assets.
Top Stories
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Feature
17 May 2023
Ultimate guide to digital transformation for enterprise leaders
This in-depth guide explains what digital transformation is, why it is important and how enterprises can successfully transition to this new business paradigm. Continue Reading
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Feature
03 Mar 2023
Top 9 most influential women in technology
While there are still fewer women than men in the science and technology industries today, the gap is closing. Here are some top women in tech of note. Continue Reading
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Feature
03 Mar 2023
5 big digital transformation trends in 2023
The threat of a recession coupled with the ongoing need for transformation and growth means CIOs must make force multiplying investments in 2023. Here are five strategies. Continue Reading
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Feature
10 Jan 2023
What is low-code? A guide to enterprise low-code app development
Learn how low-code concepts and practices code can help enterprise developers be more efficient, create valuable apps more quickly and contribute to broader business initiatives. Continue Reading
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Tip
28 Dec 2022
12 must-read digital transformation books in 2023
Looking for information on digital transformation? Our list of 12 must-reads covers everything from formulating a digital strategy to using the network effect to launch products. Continue Reading
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Tip
25 Oct 2022
5 advantages and 6 disadvantages of open source software
Open source software is popular with both small and large organizations, and for good reason. But CIOs should understand which situations works best for this lower cost option. Continue Reading
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Feature
06 Dec 2021
Agility and resiliency vital to digital-first business models
For enterprises transforming their business models, ServiceNow's Yoav Boaz explains how Disney and Peloton reinvented themselves and thrived during the COVID-19 pandemic. Continue Reading
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Feature
02 Dec 2021
4 key managed services trends to watch in 2022
Service providers should prepare to navigate industry consolidation, an uneven vertical market landscape, rising digital transformation demand and new partnering models. Continue Reading
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Feature
24 Nov 2021
Hyperautomation technology speeds digital transformation
To businesses plotting a digital transformation course, ServiceNow's Yoav Boaz says hyperautomation is instrumental in consolidating siloed processes and smoothing workflows. Continue Reading
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Feature
16 Nov 2021
7 steps to a successful digital transformation journey
ServiceNow's Yoav Boaz defines evolutionary vs. revolutionary approaches to business modeling and proposes a step-by-step digital transformation roadmap for businesses to follow. Continue Reading
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Feature
01 Nov 2021
Vantage DX brings digital experience monitoring to Teams
Martello Technologies' Vantage DX platform has won our Network Innovation Award for its ability to proactively monitor Microsoft Teams UX in hybrid work environments. Continue Reading
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Tip
20 Oct 2021
14 potential costs of shadow IT
The use of unsanctioned software can cost enterprise -- a lot -- and not always in obvious ways. Here's a look at shadow IT costs CIOs should understand. Continue Reading
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Tip
12 Oct 2021
What are the pros and cons of shadow IT?
As employees continue working remotely, the prevalence of shadow IT grows. This inevitability is forcing IT leaders to weigh the pros and cons of unsanctioned technology use. Continue Reading
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Guest Post
04 Oct 2021
3 hybrid work strategy tips CIOs and IT need now
Moving to a hybrid work model presents a number of challenges for companies. Here's how IT leaders can help overcome obstacles and support success. Continue Reading
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Tip
24 Jun 2021
A CIO's guide to legacy system modernization
For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise. Continue Reading
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Feature
18 Jun 2021
9 digital experience monitoring vendors to watch
Demand for monitoring and managing digital experiences is growing. Knowing the vendors and products available to businesses will help leaders make the right choice. Continue Reading
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Tip
16 Jun 2021
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started. Continue Reading
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Feature
09 Jun 2021
Navigating 7 digital experience monitoring challenges
Evaluating both customer and employee digital experience is increasingly valuable in the enterprise. Leaders will need to plan for the challenges that come with this new technology. Continue Reading
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Feature
02 Jun 2021
Top 10 benefits of blockchain technology for business
Blockchain's unique characteristics address many business issues. Here are 10 important benefits of blockchain and examples of the industries that are taking advantage of them. Continue Reading
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Guest Post
28 May 2021
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation. Continue Reading
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News
26 May 2021
Winning CIOs crack the code of business-IT alignment
The five finalists for the 2021 MIT Sloan CIO Leadership Award have hit upon a straightforward way to achieve business-IT alignment: Be the business. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Feature
14 May 2021
Digital maturity laggards play catchup, consultants say
Companies behind the curve of digital transformation can close the gap on digital business leaders, according to professional services firms. Continue Reading
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Tip
11 May 2021
RPA vs. BPA vs. DPA: Compare process automation technologies
Enterprise leaders have a choice of business process automation technologies. We delve into three top options and zero in on key differences. Continue Reading
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Feature
07 May 2021
With accelerated digital transformation, less is more
Ramping up digital transformation to take on problems such as COVID-19 shouldn't mean running up huge numbers of projects. CIOs argue for a focused approach and crystalized tech. Continue Reading
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Guest Post
28 Apr 2021
Cybersecurity key to protect brands in the digital landscape
The digital transformation disrupted the relationship between brand value and risk. Vishal Salvi explains how the right cybersecurity strategy protects both brands and customers. Continue Reading
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Feature
23 Apr 2021
The future of e-commerce: Trends, tips, traps to avoid
The term 'e-commerce' has been around for decades. What does it mean for today's businesses? Not what it did in the 1990s -- or even a mere 12 months ago. Continue Reading
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Feature
21 Apr 2021
CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models. Continue Reading
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Tip
09 Apr 2021
Using a business rules engine to streamline decision-making
Get to know some of the details behind a business rules engine, particularly the automated approach it takes to handling critical, rules-based decisions. Continue Reading
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Feature
24 Mar 2021
Amazon Care expands as demand for big tech regulation grows
Amazon expands its healthcare delivery service Amazon Care against the growing interest in telehealth and the growing intensity of big tech regulation. Continue Reading
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Tip
22 Mar 2021
Why digital transformations fail: Top 6 reasons
Digital transformation is essential to business survival, but companies keep failing at it. Find out why and what organizations can do to avoid the missteps that sabotage success. Continue Reading
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Tip
10 Mar 2021
10 digital transformation benefits for business
Businesses cite efficiency, resiliency, productivity, ROI and competitive advantage as critical reasons to digitally transform their operations in the wake of COVID-19 disruptions. Continue Reading
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Feature
09 Mar 2021
7 online digital transformation courses and certifications
We've compiled a list of the best paid online digital transformation courses and certification programs for business leaders seeking to gain a competitive edge in the digital age. Continue Reading
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Tip
09 Mar 2021
4 examples of digital transformation success in business
Searching out role models for your digital transformation initiative? We outline the steps taken by four masters of digital transformation and explain what you can learn from them. Continue Reading
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Tip
09 Mar 2021
14 need-to-know tips for digital transformation success
What separates a successful digital transformation implementation from a recipe for disaster? These 14 tips will help ensure your DX efforts result in business improvement. Continue Reading
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Tip
09 Mar 2021
10 ways the pandemic changed digital transformation
The pandemic has brought lasting changes to how companies do business. Here are 10 important ways in which COVID-19 affected digital transformation initiatives. Continue Reading
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Tip
09 Mar 2021
Top 3 digital transformation challenges and how to solve them
Heading into 2021, IT leaders must take the reins of their organizations' digital transformation efforts. Bestselling author Isaac Sacolick outlines the primary challenges organizations face and how to solve them. Continue Reading
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Tip
08 Mar 2021
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground. Continue Reading
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Tip
08 Mar 2021
6 tips for digital transformation budget planning
Digital transformation budgets require different processes than traditional business or IT budgets. Here's what to bear in mind when budgeting for DX. Continue Reading
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Tip
08 Mar 2021
Build a digital transformation roadmap in 6 steps
Digital transformation, done right, is the key to business survival. Build a roadmap to digital business model success by following this in-depth, six-step template. Continue Reading
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Feature
05 Mar 2021
Low-code and BPM: Differences and similarities
Low-code development and business process management help digitize and optimize a business's operations. Learn how each works, and how together they enable digital transformation. Continue Reading
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Tip
05 Mar 2021
How to measure and improve digital transformation ROI
Demonstrating a compelling ROI on digital transformation initiatives is vital to securing business support and ongoing funding for additional projects. These 9 tips will help. Continue Reading
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Guest Post
24 Feb 2021
4 ways to measure digital experience to drive tech optimization
As organizations adopt more technologies to strengthen business processes, it's important they factor in the ways they can measure the digital experience for employees and users. Continue Reading
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Tip
08 Feb 2021
Building a digital transformation team: 8 essential roles
Who needs to be on your digital transformation team? Metrigy's Robin Gareiss lists the key positions of an effective digital transformation team and explains why they're important. Continue Reading
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Tip
22 Jan 2021
3 steps to recalibrate a strategic IT roadmap
Business leaders must reevaluate their IT roadmap to ensure it aligns with today's growing landscape. Deloitte's IBM Alliance Lead Terri Cobb shares three steps to help get started. Continue Reading
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Feature
29 Dec 2020
The impact of blockchain in the midst of the COVID-19 pandemic
Organizations across several industries from healthcare to retail are turning to blockchain to help support critical business functions as a result of the pandemic. Here's why. Continue Reading
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Feature
18 Dec 2020
4 supply chain finance benefits and why they matter now
Liquidity in the supply chain for buyers and suppliers is just one of the benefits supply chain finance can offer companies. Learn about some others. Continue Reading
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Guest Post
03 Dec 2020
How emerging technology fits in your digital transformation
The business response to COVID-19 has accelerated technology adoption, making emerging technologies a more accessible and important part of digital transformation strategies. Continue Reading
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Tip
24 Nov 2020
5 digital transformation success factors for 2021
With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead. Continue Reading
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Tip
12 Nov 2020
Top 5 CI/CD best practices for CIOs to follow
If you're running into CI/CD roadblocks, here are five strategies from the experts that can help CIOs advance their continuous integration and continuous delivery program. Continue Reading
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Feature
22 Oct 2020
Why CIOs need to establish an automation CoE
With organizations continuing to automate business processes across several departments at a rapid pace, it's time they consider implementing a Center of Excellence. Here's why. Continue Reading
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Tip
04 Sep 2020
4 data science project best practices to follow
Two data scientists provide valuable insight on how data science projects should work within the enterprise and the challenges data teams commonly run into. Continue Reading
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Guest Post
18 Aug 2020
Your chief digital officer can't be an afterthought anymore
As we all adjust to the new normal, the digital experience a company provides is more important than ever. Companies need to reconsider how they handle their digital leadership. Continue Reading
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Feature
27 Jul 2020
Enterprise architecture heats up to meet changing needs
Forrester Research analyst sees barriers to enterprise architects moving forward in skills, tools' ROI and tech-savvy execs who don't want them collaborating with the business. Continue Reading
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Feature
22 Jul 2020
How to create a great customer experience strategy in 6 steps
In today's business landscape, a powerful CX strategy is key to gaining customer loyalty and a competitive advantage. Here's how to deliver a great customer experience, plus a template. Continue Reading
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Feature
30 Jun 2020
6 cognitive automation use cases in the enterprise
Businesses are increasingly adopting cognitive automation as the next level in process automation. These six use cases show how the technology is making its mark in the enterprise. Continue Reading
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Feature
25 Jun 2020
10 chief data officer trends that are reshaping the role
The chief data officer role is appearing in more industries and changing in responsibilities. Experts talk about the ways the position is evolving across enterprises. Continue Reading
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Feature
01 Jun 2020
CIO strategies for COVID-19 require new long-term IT planning
CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments. Continue Reading
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Feature
26 May 2020
Top IT priorities for 2020 align with COVID-19, but spending falls
The biggest IT spending drivers from TechTarget's 2020 IT Priorities Survey remain relevant amid the COVID-19 pandemic, although cuts in planned spending are likely. Continue Reading
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Feature
19 May 2020
Don’t forget to digitize employee experiences during COVID-19
Focusing on digital employee experiences can prove to be even more beneficial for businesses than concentrating on customer experience. Continue Reading
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Feature
22 Apr 2020
Accenture: Industrial digital transformation needs leaders
Leadership and execution are the keys to overcoming the potential pitfalls of industrial digitization, a process that redundant technology can hinder. Continue Reading
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Feature
07 Apr 2020
Why data in digital transformation is crucial to your business
Fidelma Russo, CTO at Iron Mountain, addresses data needs associated with digital transformation and how using that data will help your business make informed decisions. Continue Reading
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Feature
06 Apr 2020
How data science can help your company withstand the pandemic
The COVID-19 pandemic is adversely affecting businesses worldwide, but data science can help you solve immediate problems and create data-driven strategies for the long term. Continue Reading
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Feature
06 Apr 2020
A checklist for digital transformation success
Today's businesses must embrace digital technologies to survive. Use this checklist to assess your organization's readiness for digital transformation and create a strategy. Continue Reading
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Feature
02 Apr 2020
C-suite executives offer advice on working remotely during pandemic
C-level execs in industries from biotech and telecom to accounting and marketing are making sure their employees have the proper resources to carry on. Here's what they're doing. Continue Reading
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Feature
19 Mar 2020
How RPA and digital transformation work together
Enterprises that think RPA is a good endpoint for digital transformation efforts are in for a rude shock. While automation is a good start, it can leave deeper issues unresolved. Continue Reading
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Feature
04 Mar 2020
How is digital transformation affecting the CIO role?
At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation. Continue Reading
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Feature
10 Dec 2019
How to streamline feature engineering for machine learning
Structured data is necessary in machine learning, but sifting through data is time consuming. Streamlining the feature engineering process can help data scientists be more productive. Continue Reading
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Tip
26 Nov 2019
Turning your business into a platform business
Leading Edge Forum offers four paths CIOs can take to develop the sophisticated ecosystems necessary to transform into a platform business. Continue Reading
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Tip
12 Nov 2019
Risk-based digital identity benefits CIOs, CMOs and customers
Asking customers to reaffirm their digital identities by sharing private information undermines CX and data security. Instead, use a risk-based approach to digital identity. Continue Reading
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Tip
11 Nov 2019
Agile practices endure and continue to adapt
As the 20th anniversary of the Agile Manifesto approaches, Agile practices remain vital to software development and are being adapted to critical business functions outside of IT. Continue Reading
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Tip
22 Oct 2019
Edge computing use cases and drivers to watch
Edge computing use cases span across multiple industry sectors, including manufacturing, retail and medical. The motives for adoption filter down to three main drivers. Continue Reading
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Feature
02 Oct 2019
Why digital customer experience is now part of a CIO's job
Delivering a high-quality digital customer experience is becoming a key responsibility for IT leaders, say leading technology executives. AI and error budgets will come in handy. Continue Reading
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Guide
11 Sep 2019
CIO role in digital transformation
The shift to a digital economy is dramatically changing the role of the CIO, from trusted IT operator to business strategist. Continue Reading
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Feature
29 Aug 2019
Digital business upends the CIO and enterprise architect role
IDC analyst Mike Rosen explains how new digital business pursuits amplify enterprise architects and CIOs into newly amplified roles that put business goals and requirements first. Continue Reading
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Feature
09 Aug 2019
How one CIO overcame the challenges of shadow apps
CIO John Rathje explains how he's tackling shadow IT challenges in the recruiting admissions process at Kent State by deploying a data integration tier that supports data movement. Continue Reading
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Feature
06 Aug 2019
4 steps to a blockchain implementation
If you're not experimenting with blockchain, you're behind the curve. Our step-by-step guide on implementing blockchain dissects the challenges, best practices and payoffs. Continue Reading
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News
02 Aug 2019
Colorado builds API integration platform to share data, speed services
In a quest to be the 'Amazon of state services,' Colorado's chief data officer is rolling out an API integration platform. Challenges abound. Here are the lessons learned. Continue Reading
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Tip
26 Jul 2019
Efficiency vs. effectiveness in business: Which comes first?
Operational efficiency gains do not equate to operational effectiveness. Expert Dan Morris explains efficiency vs. effectiveness in business process automation. Continue Reading
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Tip
16 Jul 2019
Facebook's Libra project -- why enterprises should prepare
Facebook's foray into cryptocurrency is setting off alarm bells in government and finance circles. The question is how could the Libra project help the enterprise? Continue Reading
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Feature
10 Jul 2019
Amid pivot to the cloud, a change management plan builds support
A comprehensive change management plan was critical to the success of SoulCycle's big shift to the cloud. Read how IT coached employees to change the way they worked. Continue Reading
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News
09 Jul 2019
Automation Anywhere's Microsoft pact indicative of hot RPA market
RPA vendor Automation Anywhere said it's poised to take full advantage of the burgeoning RPA market. Its recent deal with Microsoft is just one indication of RPA's popularity. Continue Reading
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News
03 Jul 2019
Criteria for success in AI: Industry best practices
Is it useful to study how companies outside of your industry are applying AI? Experts from Shell, Uber and Fellow Robots believe so. Read about their criteria for success in AI. Continue Reading
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Guide
01 Jul 2019
Digital finance technologies at epicenter of CFO transformations
Technologies like AI, analytics, bots, big data and blockchain could transform the finance function into a valued strategic partner for companywide digital transformation. Continue Reading
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News
28 Jun 2019
Tata Consultancy Services launches center for retail transformation
Retail digital transformation is a key focus of a newly launched innovation and research center that Tata Consultancy Services unveiled in New York; more news from the week. Continue Reading
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Tip
26 Jun 2019
New BPMS architecture is answer to 'future-proofing' the enterprise
An aging, complex IT environment needed to become more nimble -- and remain stable. A months-long project using a new BPMS architecture pointed the way. Continue Reading
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Feature
17 Jun 2019
AI in IT infrastructure transforms how work gets done
Cutting through the hype around AI has become a major job for IT leaders. Our in-depth guide on where and how to add AI to your IT infrastructure will help. Continue Reading
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News
10 Jun 2019
In-depth look at what the Oracle-Microsoft agreement means to CIOs
The Oracle-Microsoft deal could solve technical problems that curtail cloud strategies, letting CIOs focus on business criteria. It could also introduce new complexity. Continue Reading
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Feature
07 Jun 2019
Build a digital transformation strategy with software at its core
What is a winning digital transformation strategy? For many companies, it starts with an overhaul of their software environments. Our comprehensive guide explains how it's done. Continue Reading
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Guide
07 Jun 2019
Multipronged digital customer experience strategy enriches CX
The digital experience is an everyday facet of life. Learn how businesses are using tools and technologies to engage consumers and devise and manage effective CX strategies. Continue Reading
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News
07 Jun 2019
Data-driven strategies for succeeding in the algorithmic economy
Crafting a data strategy is hard. Use cases help. At the MIT CIO Symposium, four IT leaders share how they're forging data-driven strategies that'll pay off in the algorithmic economy. Continue Reading
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News
31 May 2019
Early stage companies look to help CIOs fix software development
The early stage companies honored at this year's MIT Sloan CIO Symposium take aim at one of digital transformation's biggest pain points: the slow pace of software development. Continue Reading
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News
30 May 2019
Google's John Solomon redefines the cloud worker for CIOs at MITCIO
Who is a cloud worker? According to Google's John Solomon, CIOs are shortchanging their companies by not enabling virtually every worker today to use the cloud to do their jobs. Continue Reading
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Tip
28 May 2019
The C-suite case for hiring a chief customer officer: 5 elements
Delivering world-class digital customer experiences has become job No. 1 for companies. Nemertes' Robin Gareiss makes the case for putting a chief customer officer in charge. Continue Reading
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Feature
28 May 2019
When leading digital transformation, language is key
Healthcare CIOs need to stop with the technology lingo if they want to lead a successful digital transformation. That was a key takeaway from a panel of experts at the MIT Sloan CIO Symposium. Continue Reading
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Tip
06 May 2019
6 potential blockchain limitations for enterprise use
The potential benefits of blockchain for enterprise use must be weighed against blockchain's limitations. Here are six. Continue Reading
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Tip
02 May 2019
4 integrated monitoring strategies that will improve IT operations
Digital transformation expert Isaac Sacolick offers four ways to build an integrated monitoring architecture that will actually improve IT operations -- not slow them down. Continue Reading
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Feature
26 Apr 2019
The shift to edge computing is happening fast -- here's why
Whether you call it the Fourth Industrial Revolution or digital transformation, enterprise IT is being changed fast, and forever, and edge computing is a big reason why. Continue Reading
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Feature
26 Apr 2019
IoT, machine learning, MookieBot triple threat for Red Sox IT in 2019
Red Sox IT chief Brian Shield talks about the next leg of the franchise's digital transformation: using IoT and machine learning to serve fans and sharpen at-bats. Continue Reading
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Feature
26 Apr 2019
How the Red Sox built a winning digital transformation roadmap
Years before it became a thing, Red Sox IT chief Brian Shield came up with a digital transformation roadmap that positioned the storied team for DX success. Continue Reading
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News
24 Apr 2019
Pointers on becoming a transformational CIO, pitfalls to avoid
A panel of CIO experts explore the role of the transformational CIO. Understanding organizational change and being plugged in are big factors. Continue Reading
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Feature
05 Apr 2019
High-performance computing use cases and benefits in business
High-performance computing has moved from the rarified realm of research and government and into the enterprise. Learn how systems are evolving to handle data and deliver profit. Continue Reading