Contributors to SearchCustomerExperience

Current Contributors

  • Esther Ajao

    News Writer

    Esther Ajao is eager to take on the world of AI as a news writer at TechTarget. In the past, she has written for the 'New York Daily News' and Bklyner.

  • Sarah Amsler

    Managing Editor

    Sarah Amsler is a managing editor for the Learning Content team.

  • Rahul Awati

    Rahul Awati is a PMP-certified project manager with IT infrastructure experience spanning storage, compute and enterprise networking.

  • Jacqueline Biscobing

    Senior Managing Editor, News

    Jacqueline Biscobing is senior managing editor of TechTarget's News Team.

  • Geoffrey Bock

    Bock & Company

    Geoffrey Bock advises organizations and government agencies on Web content management system, customer engagement, mobile and information technologies.

  • Jonathan Bordoli

    Jonathan Bordoli is an experienced technical project manager and solution architect.

  • Bridget Botelho

    Editorial Director, News

    Bridget Botelho joined TechTarget as a reporter in 2007 and has covered a variety of technologies and IT industry trends.

  • Ericka Chickowski

    Ericka Chickowski specializes in coverage of information technology and business innovation.

  • Reda Chouffani

    Biz Technology Solutions

    As a Healthcare Informatics consultant, cloud expert and a business intelligence architect, Reda Chouffani helps enterprise clients make the best use of technology to streamline operations and improve productivity. Chouffani runs the consulting practice he co-founded, Biz Technology Solutions Inc, and works closely with key accounts.

  • TechTarget Contributor

    Every day, millions of technology professionals rely on TechTarget’s network of sites to consume news analysis; read useful tutorials, how-tos and tips; and consume in-depth features and vendor product comparisons.

  • Pearson Education

    Pearson products are designed to support and advance career development for professionals.

  • Laura Fitzgibbons

    Laura Fitzgibbons is a research writer, technical writer and technical illustrator specializing in science and technology content.

  • Don Fluckinger

    Senior News Writer

    Don Fluckinger is the Senior News Writer for SearchCustomerExperience and SearchContentManagement.

  • Andrew Froehlich

    West Gate Networks

    Andrew has been involved in enterprise IT for over 15 years. His primary focus has been in Cisco wired - wireless - voice network design, implementation and support as well as network security.

  • Robin Gareiss

    Metrigy Research

    Robin Gareiss is CEO and Principal Analyst at Metrigy, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers.

  • Alexander S. Gillis

    Technical Writer and Editor

    Alexander S. Gillis is an assistant technical writer and editor in the WhatIs group at TechTarget.

  • Michaela Goss

    Site Editor

    Michaela Goss is the site editor for SearchContentManagement and SearchCustomerExperience.

  • Jessica Groopman

    Kaleido Insights

    Jessica Groopman is an industry analyst and founding partner at Kaleido Insights.

  • Laurence Hart

    CGI Federal

    Laurence Hart is an information professional with over 20 years of experience. He is a director of consulting services at CGI Federal.

  • Kaitlin Herbert

    Associate Managing Editor

    Kaitlin Herbert is an associate managing editor for WhatIs.com at TechTarget.

  • Makenzie Holland

    News Writer

    Makenzie Holland is a news writer covering big tech and federal regulation.

  • Lauren Horwitz

    Cisco

    Lauren Horwitz is managing editor of Cisco.com.

  • Lauren Horwitz

    Cisco

    Lauren Horwitz is managing editor of Cisco.com.

  • Matt James

    Matt James is a tenure IT professional with experience working for global and local brands across corporate and nonprofit organizations.

  • Ron Karjian

    Managing Editor

    Ron Karjian is a managing editor of e-publications in TechTarget's Business Initiatives Group.

  • Sean Michael Kerner

    Sean Michael Kerner is an IT consultant, technology enthusiast and tinkerer, and has been known to spend his spare time immersed in the study of the Klingon language and satellite pictures of Area 51.

  • Griffin LaFleur

    Swing Education

    Griffin LaFleur is a senior marketing operations manager.

  • Alicia Landsberg

    Managing Editor

    Alicia Landsberg is the managing editor for the Networking and Security Media Group.

  • George Lawton

    George Lawton is a journalist based in London with over 30 years of experience writing about computers, communications, knowledge management, business and health.

  • Jerry Liptak

    Jerry Liptak is a freelance contributor with an interest in nonprofit work and a background in journalism.

  • Peter Loshin

    Senior Technology Editor

    Peter Loshin rejoined TechTarget as senior technology editor after a two-year break to write technical documentation for Amazon Web Services.

  • Ben Lutkevich

    Technical Writer

    Ben is a technical writer for WhatIs.com, as part of the High-Performance Content team.

  • Kurt Marko

    MarkoInsights

    Kurt Marko was an engineer and technologist who designed and built digital systems at varied scales.

  • Sandra Mathis

    Microsoft

    Sandy serves as a Connect Customer Experience Strategy, Program Manager at Microsoft. She is a CCXP and is the CXPA Atlanta network leader.

  • Tim Murphy

    Tim Murphy is an assistant site editor for SearchContentManagement and SearchCustomerExperience at TechTarget.

  • David Needle

    David Needle is a veteran technology reporter covering mobile, big data, CX and social media, among other topics.

  • Amy Novotny

    Senior Managing Editor

    Amy Novotny is Senior Managing Editor of TechTarget's Content Innovation and Amplification Group.

  • Leslie O'Flahavan

    E-WRITE LLC

    Leslie O'Flahavan is the owner of E-WRITE, where she leads writing courses for Fortune 500 companies, government agencies and nonprofit organizations.

  • Christine Parizo

    Christine Parizo is a freelance writer specializing in business and technology.

  • Andy Patrizio

    Andy Patrizio is a veteran technology journalist based in southern California.

  • Robert Peledie

    365Knowledge Ltd.

    Robert Peledie worked as a CRM consultant for various organizations in the U.K., Finland, the U.S. and Australia before starting 365Knowledge Ltd.

  • Sabrina Polin

    Managing Editor

    Sabrina Polin is a managing editor for TechTarget's Video Content team.

  • Mary K. Pratt

    Mary K. Pratt is an award-winning freelance journalist with a focus on covering enterprise IT and cybersecurity management and strategy.

  • Alyssa Provazza

    Editorial Director

    Alyssa Provazza is editorial director for TechTarget's Enterprise Software and Services Group. Previously at TechTarget, Alyssa was a site editor covering mobile and desktop computing.

  • Manning Publications Co.

    Established in 1993, Manning Publications is an independent and innovative publisher of books for the IT community.

  • Wiley Publishing

    For over 200 years, Wiley has delivered the best in learning resources for an array of professionals and students.

  • Scott Robinson

    Kentucky Farm Bureau

    Scott Robinson is an IT consultant and social science researcher with more than 20 years' experience in both commercial industry and government.

  • Scott Sachs

    Scott Sachs is president of SJS Solutions, a consultancy that specializes in the development and deployment of contact center technology.

  • Ed Scannell

    Editor at Large

    Ed Scannell is Editor at Large with TechTarget’s News Group.

  • Nick Schmiedicker

    Senior Site Editor

    Nick Schmiedicker is a senior site editor working in TechTarget's Enterprise Software and Services Media Group.

  • Yuval Shavit

    TechTarget

  • Beth Stackpole

    As a veteran business and technology reporter, Beth Stackpole has spent the last 25+ years writing for a variety of leading publications and websites.

  • SearchCustomerExperience Staff

  • Craig Stedman

    Industry Editor

    Craig Stedman produces in-depth packages of editorial content on business intelligence, analytics, data management and AI technologies for TechTarget Editorial and works on other editorial and research initiatives.

  • Geneva Stephens

  • Josh Streets

    Scoreboard Group Consulting

    Josh Streets is CEO and founder of Scoreboard Group Consulting. He is a thought leader in contact center, technology and operational innovation.

  • Shaun Sutner

    News Director

    Shaun Sutner, a journalist with more than 25 years of newspaper experience, directs news coverage for the sites in TechTarget's Information Management Group.

  • Katie Terrell Hanna

    Katie Terrell Hanna is a freelance writer and content marketing professional for a variety of enterprise technology companies.

  • Linda Tucci

    Industry Editor -- CIO/IT Strategy

    Linda Tucci, Industry editor -- CIO/IT strategy, focuses on developing strategic editorial and research initiatives for TechTarget.

  • Kinza Yasar

    Technical Writer

    Kinza Yasar is a technical writer at TechTarget. She has a background in IT, including a focus on networking in the telecommunications industry.

Past Contributors

SearchContentManagement
SearchUnifiedCommunications
SearchDataManagement
SearchEnterpriseAI
SearchERP
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