Tech in Action: Page

5 agentic AI case studies for CIOs

Agentic AI can help organizations automate complex workflows. Explore real stories of what worked, what didn't and what challenges kept CIOs up at night.

By Tim Murphy • April 10, 2026

Agentic AI in practice: Lessons from real deployments

Martin Bufi of Info-Tech shares lessons from real deployments, including why multi-agent architecture and code-driven approaches are critical to scale.

By Tim Murphy • April 6, 2026

Agentic AI streamlines PromptCare’s operations

As organizations deploy agentic AI, Phil Merrell, CIO of PromptCare, encourages IT leaders to focus on the end-to-end process and use the 80/20 rule for agility.

By Tim Murphy • March 27, 2026

A day in the life of a CIO: 5 real examples

In a typical day, CIOs juggle outages, strategy and global teams. Insights from five CIOs reveal how they manage it all.

By Tim Murphy • March 17, 2026

How companies are reducing their carbon footprints

Companies' reliance on digital technologies has an environmental cost that few CIOs and IT teams understand. Learn why a digital carbon footprint is critical and how to address it.

By Carolyn Heinze • March 17, 2026

How a CIO guides agentic AI with structured governance

Rimini Street's CIO explains how he deployed agentic AI for research and service -- and how an AI steering committee governs access and risk.

By Tim Murphy • Feb. 19, 2026

AI failure examples: What real-world breakdowns teach CIOs

The real risk of AI isn't experimentation—it's deployment. Leaders must address governance, data gaps and oversight before scaling enterprise systems.

By Sean Kerner • Feb. 17, 2026

Inside a CIO’s mind: Mastering time and knowing the business

CIO Sean McCormack explains how he balances strategy, vendors and frontline engagement -- and why his to-do list lives on his calendar.

By Tim Murphy • Feb. 6, 2026

The business value of IT: How CIOs drive competitiveness

CIOs create business value when they remove obstacles and align teams, not when they adopt flashy technology. The CIO of DeVry University shows how IT offers a competitive edge.

By Tim Murphy • Feb. 4, 2026

A day in the life of a community college CIO

CIO Luke VanWingerden makes sure he doesn't have personal admin access to any technology at his workplace. This helps him stay focused on his main role -- IT strategy.

By Tim Murphy • Jan. 30, 2026

How DXC Technology uses agentic AI in the SOC

CIOs must explore new security approaches as cyber threats grow more complex. Explore how DXC Technology deployed agentic AI in the SOC to enhance threat detection.

By Tim Murphy • Jan. 28, 2026

Real world GenAI use cases: How CIOs are putting AI to work

As CIOs look to implement GenAI, the number of potential use cases and vendor options can overwhelm them. Discover the tools that real CIOs are using across their organizations.

By Tim Murphy • Jan. 22, 2026

Agentic AI speeds curriculum drafting at General Assembly

Education and training company General Assembly built an agentic AI system to scale curriculum development. The tool cut first-draft time by 90%.

By Tim Murphy • Jan. 16, 2026

AI is driving a workforce transformation

Randstad Digital CEO Graig Paglieri explains how AI is reshaping roles by reducing some and creating others, Gen Z work behavior and the demand for digital transformation skills.

By Jim O'Donnell • Dec. 10, 2025

The CIO’s real job: Understanding the ‘why’ behind IT

Informatica CIO, Graeme Thompson, knows that IT often gets lost in operational, technical thinking. His job is to see the big picture and keep his team focused on what matters.

By Tim Murphy • Dec. 4, 2025

The hard truth: What it really takes to be a global CIO

Global CIO Joe Locandro shares how global travel, long hours and strategic leadership shape the demanding, high-stakes life of a modern CIO -- on and off the road.

By Tim Murphy • Nov. 25, 2025

A day in the life of a strategy-driven CIO

CIO Stephen Franchetti spends his days balancing IT operations with strategic planning. It's about putting out fires while laying the groundwork for the future.

By Tim Murphy • Nov. 21, 2025

How Canon’s AI committee accelerates GenAI adoption

Canon's AI committee drives GenAI adoption with a dual approach -- educating broadly across teams and tailoring use cases to specific business verticals.

By Tim Murphy • Nov. 6, 2025

Experiment boldly, measure closely: A CIO’s GenAI playbook

Samsara CIO Stephen Franchetti shares how a venture capital-like mindset and AI champion network have helped his organization scale internal GenAI projects.

By Tim Murphy • Nov. 3, 2025

Building an internal AI call simulator: Lessons for CIOs

LegalZoom built an in-house AI call simulator that improves agent training and automates grading, showing how GenAI can offer real operational gains.

By Tim Murphy • Oct. 9, 2025

Case study: GenAI saves time for Landing Point’s recruiters

Executive search firm Landing Point uses GenAI to format resumes and job postings. The project saves every recruiter four hours per week -- all while ensuring data security.

By Tim Murphy • Oct. 2, 2025