Tech in Action

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    Welcome to TechTarget CIO

    From emerging technologies to shifting business priorities, TechTarget CIO covers the challenges, decisions and consequences shaping enterprise IT.

    By , • Oct. 27, 2026
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    Expert Advice

    Cloud ERP deployment models: How to choose the right option

    SaaS ERP is most often chosen by small and midsize enterprises as well as companies replacing a lightly modified legacy system. Learn the other cloud ERP deployment models.

    By • Oct. 22, 2026
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    Expert Advice

    6 AI use cases for companies with hourly workers

    An HRIS’s AI capabilities can help ensure that only required onboarding tasks for hourly workers are assigned to new hires and managers. Learn more use cases.

    By • Oct. 19, 2026
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    Should CIOs bet on Meta’s new enterprise technology push?

    Meta is carving out an enterprise offering after years of consumer-first focus. How seriously should IT leaders evaluate Meta as an enterprise vendor?

    By • Oct. 15, 2026
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    Opinion

    AI tokens got cheaper, but the deployment bill didn’t

    Falling token prices are lowering AI prices. But as enterprises shift from chatbot questions to multi-step, agent-enabled workflows, costs can skyrocket unless managed properly.

    By Eugina Jordan • Oct. 14, 2026
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    Expert Advice

    7 best practices when using recruitment chatbots in the age of AI

    Recruitment chatbots could send incorrect replies to candidates. Here are some best practices to follow to help avoid problems.

    By • Oct. 12, 2026
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    Expert Advice

    ERP iPaaS benefits hinge on careful planning, CIO involvement

    iPaaS gives companies an option to integrate their ERP platforms with other software systems. Before taking that step, CIOs must ensure that everyone understands the benefits and risks.

    By • Oct. 8, 2026
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    Expert Advice

    A CIO’s guide to ERP data governance: How to increase trust

    CIOs play a critical role in making sure that the organization's critical ERP data is accurate, safe and accessible. One key to success: Assign the right ownership.

    By • Oct. 8, 2026
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    Expert Advice

    Agentic AI use cases COOs can implement in the supply chain

    Agentic AI can optimize production schedules based on asset availability and manage parts and supplies inventory. Learn more agentic AI supply chain use cases.

    By • Oct. 7, 2026
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    Expert Advice

    ERP data cleanup should begin with business processes

    Companies must start with a review of business processes to achieve long-term ERP data cleaning benefits like faster closes, reduced payment errors, accurate inventory and trustworthy AI. Learn more.

    By • Oct. 7, 2026
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    Expert Advice

    4 potential risks from shadow AI use in accounting

    Lack of AI oversight can lead to an increase in risk for any department, including accounting. Learn more about the risks of shadow AI.

    By • Oct. 5, 2026
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    Opinion

    Enterprise AI got better, but the ROI didn’t

    A year after MIT Project NANDA exposed the 'GenAI Divide,' adoption and AI capability have surged. Enterprise-level financial impact has not.

    By Eugina Jordan • Sept. 25, 2026
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    Podcast // Enterprise Apps Unpacked

    How Agile development principles can help with scaling AI deployment

    In this podcast, Andrew Sales, chief methodologist at Scaled Agile, says lean and Agile methods can help companies take full advantage of AI's transformative impact on work.

    By • Sept. 21, 2026
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    Agentic AI in CX management: A strategic guide for business leaders

    Companies are already reaping the benefits of agents that can autonomously handle multi-step processes. Learn their unique benefits, technical requirements and challenges.

    By • Sept. 17, 2026
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    Salesforce AI agent governance, development key themes at Dreamforce

    Salesforce goes deep under the hood of AI architecture and agentic management with new releases.

    By • Sept. 15, 2026
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    Is AI replacing workers? CIOs weigh in

    As organizations race to adopt AI, questions remain about its effect on jobs. Four CIOs and an industry analyst share whether AI is replacing workers or helping teams do more.

    By • June 23, 2026
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    AI collaboration: A data leader’s advice for CIOs

    AI is touching many parts of the enterprise, and now is the time for CIOs to lean in and partner across functions, according to data leader Bharath Krishnamachari.

    By • June 19, 2026
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    How AI is changing software development at JPMorgan Chase

    Chase CIO Gill Haus explains how AI is changing software development, why engineering fundamentals matter more than ever and what CIOs should do next.

    By • June 17, 2026
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    Is AI reducing IT costs? Tech leaders weigh in

    IT leaders say AI is adding new costs faster than organizations can measure the benefits. This forces CIOs to weigh rising spending against uncertain productivity gains.

    By • June 5, 2026
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    How CIOs move from AI experimentation to operationalization

    MIT Sloan CIO Symposium panelists reveal how businesses are operationalizing AI at scale. Celigo CIO Amy Farrow shares critical lessons learned.

    By • May 21, 2026
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    Startup founder says trust is biggest barrier to AI agents

    Despite rapid progress in agentic AI, enterprises still face major concerns around control, cost and reliability.

    By • May 15, 2026
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    AI is fundamentally transforming organizations

    AI veteran Peter Day discusses why enterprise AI transformation struggles: It's an organizational change problem, not a technology one, with rising costs and shifting roles.

    By Jim O'Donnell • May 15, 2026
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    The top CIO challenges: AI hype, security and rapid change

    TechTarget asked CIOs the biggest challenge they expect next year. Their answers point to AI adoption, rapid change and pressure to deliver business outcomes.

    By • May 12, 2026
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    GenAI case study series

    5 real-world GenAI case studies

    Real case studies show that GenAI offers value when CIOs target key bottlenecks and balance innovation with data governance.

    By • April 16, 2026
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    Bookshelf

    How CIOs can beat AI challenges: A top researcher’s view

    CIOs are grappling with moving AI from the pilot stage to genuine implementation, and many are encountering organizational pitfalls that are stalling the delivery of real value.

    By Harriet Jamieson, Wiley Publishing • April 13, 2026