IT Operations: Page

Secure IT infrastructure: A practical guide for IT leaders

This guide explains secure IT infrastructure, its core security pillars and how IT leaders can align investments with business goals, resilience and compliance.

By Damon Garn • July 9, 2026

Top IT security challenges in modern infrastructures

Modern IT infrastructures face growing security challenges from AI-powered attacks, cloud misconfigurations, insider risks and expanding attack surfaces.

By Stephen Bigelow • July 7, 2026

6 trends shaping IT automation in 2026 and beyond

Enterprises are expanding their use of automation in IT, where AI is changing the landscape with trends such as agentic workflows, automated decision-making and AI-driven pipelines.

By Mary Pratt • July 2, 2026

Qualcomm, OpenAI, IBM target AI infrastructure efficiency

An acquisition, a planned chip and a new transistor design could mitigate AI's energy and cost issues, but the effects will take time to reach enterprise buyers.

By Beth Pariseau • June 26, 2026

How runbook automation reduces IT operational costs

More than a simple efficiency initiative, runbook automation is a strategic priority that lowers operational costs and improves operational efficiency, resilience and scalability.

By Damon Garn • June 25, 2026

AgenticOps for infrastructure faces a deterministic dilemma

Human-in-the-loop and static rules don't scale. LLM-as-judge might break the bank. Can AI agents become reliable and affordable enough to handle the explosion of AI infrastructure?

By Beth Pariseau • June 25, 2026

HPE Discover 2026: Lessons in optimizing AI economics

HPE Discover 2026 highlighted four ways to improve AI ROI: modernize networks, control token costs, automate IT ops and reduce legacy infrastructure expenses.

By Scott Sinclair • June 24, 2026

Digesting Dell Technologies World AI automation news

In this episode of IT Ops Query, Steven Dickens, CEO and principal analyst at HyperFrame Research, parses the AI news from Dell Tech World around agentic observability and AIOps.

By Kate Murray • June 22, 2026

SEI taps IBM for agentic AI growth

In this episode of IT Ops Query, Zach Womack, CTO of SEI, discusses working with IBM to integrate agentic AI throughout SEI's operations for an 'AI-conscious' business strategy.

By Kate Murray • June 22, 2026

Nvidia adopts OpenBao, open source fork of HashiCorp’s Vault

Nvidia's adoption is among the signs of growing interest in the OpenSSF-governed Vault alternative, amid mounting digital sovereignty worries globally.

By Beth Pariseau • June 18, 2026

HPE customers say the key to integration success is communication

Several customers at HPE Discover praised the vendor for its smooth acquisition integrations and shared their tips for navigating systems updates.

By Paul Crocetti • June 18, 2026

How containers enable AIOps: What IT leaders need to know

Containers help AIOps deliver faster issue detection, smarter automation and scalable IT management across complex hybrid environments.

By Stephen Bigelow • June 18, 2026

AWS AI Agents hone DevSecOps chops amid GitHub troubles

The market's largest cloud infrastructure player added muscle to its agentic AI tools at an event in New York, while a coding-agent rival faced headwinds.

By Beth Pariseau • June 17, 2026

Datadog shops: AI incident management needs platform engineers

AI-driven incident management will only be as good as the human-designed platforms they run on, according to conference presenters at Datadog DASH.

By Beth Pariseau • June 16, 2026

Service desk automation: Benefits, examples and strategies

Service desk automation combines AI, workflows and self-service tools to reduce IT costs, improve resolution times and scale support.

By Kathleen Richards • June 15, 2026

Datadog observability breaks away from SaaS with BYOC

Datadog supports BYOC, federated logs search and third-party SIEMs, but one analyst warns vendor lock-in can take multiple forms.

By Beth Pariseau • June 11, 2026

DASH 2026: Datadog goes from watching code to writing it

Bits Code turns Datadog's telemetry into pull requests, which raises an important question: Who owns the code your monitoring vendor writes?

By Torsten Volk • June 10, 2026

Why policy-based automation matters for today’s IT operations

IT environments are more complex than ever, and traditional automation might not be enough. IT leaders should consider policy-based automation for operational consistency, governance and incident response.

By Brien Posey • June 9, 2026

Cisco agentic AI security push faces enterprise trust gap

Cisco officials urged customers to "meet the Mythos moment" with new agentic defenses, but businesses' mistrust of AI cuts both ways.

By Beth Pariseau • June 5, 2026

Self-healing IT systems: Benefits, challenges and use cases

Self-healing IT systems combine AI, automation and observability to reduce downtime, strengthen security and support scalable, resilient operations.

By Damon Garn • June 4, 2026

6 best open source workflow engines for 2026

When evaluating open source workflow engines, learn their features and strengths, then view top platforms that streamline data pipelines, roll out microservices and automate tasks.

By George Lawton • June 2, 2026

Cisco Cloud Control unites AgenticOps for IT infrastructure

Cisco's control plane for AI agent-based infrastructure management marks a significant convergence of previously disparate tools, according to analysts.

By Beth Pariseau • June 2, 2026

IT orgs cautiously try AI agents for infrastructure as code

Enterprise IT leaders at regulated companies keep a tight leash on AI agents for infrastructure as code, but some envision a new agentic front door for developer access.

By Beth Pariseau • May 27, 2026

IT automation challenges and how to overcome them

IT automation promises faster operations and lower costs, but legacy systems, AI risks, maintenance complexity and skills gaps often prevent initiatives from scaling.

By Kathleen Richards • May 27, 2026

Preparing for the vital but complex era of AI

AI is becoming essential, but its complexity pushes businesses to modernize legacy systems, consolidate platforms and expand AI-driven automation.

By Scott Sinclair • May 26, 2026